Canon Canada Bewertungen 

I’m not sure about others experience but my experience with Canon Canada support on my three printers has simply been outstanding. No rush to close the case always ready to stay with you until you are confident the problem is solved. And if it turns out a day or two later the problem is still there, “please call us back anytime.” Very very happy with Canon.

This is an update of my last Canon review.
I escalated the problem about their customer service insisting that I pay 100$ for an updated driver to solve my wifi connection problem. I got a call back from upper management telling me that Canon Does Not Charge for updated driver’s and my problem should have been solved by the agent’s instructions. I was also told that Canon would escalate this matter re this agent internally. The next day I receive a call
from a professional agent that took his time to resolve my problem quickly and efficiently without having to Pay for a new driver. At the end of the conversation he said he would be sending me a complimentary 3 pack cartridge for my bad experience with Canon as a token apology. I never received the “token” cartridge. That’s Canon for you.
Insult to injury every time .

I touted the joys of having a Canon Eco Printer to friends and family. The kind of printer where you can fill the containers with ink instead of buying expensive cartridges. I was so excited that someone finally put the ink companies in their place. No more dried cartridges when I only use the printer occasionally. I was thrilled! The printer was expensive but the ink would be cheap from here on in. That is until the design flaw reared it's ugly head. Every time you clean the printer because of missing lines etc, the excess ink that gets used ends up in a SPONGE! Once the sponge is full, you get an error message and your printer is no longer operable! What kind of person thinks up this stuff! After being so thrilled, it is now a double disappointment.