cannacabana.com Bewertungen 

155
•
TrustScore 4 von 5

3.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I could not find anywhere in the emails I was receiving to unsubscribe by myself. I reached out to customer service to remove me from the emails and they did it immediately without any questioning or... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I just wanted to let you know that Kasia at the Southland Crescent store in Calgary is a lovely person. She is always helpful and kind. She has great energy and is great addition to your team. I wa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Having a paywall to buy a product that you could buy somewhere else at the exact same price through price matching is unethical in my opinion. Spend your money with a company that respects your hard e... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Canna Cabana Keele St North York location/605 I found Canna Cabana accidentally while travelling to Sauble Beach Ontario making a petrol stop. Staff and pricing there were exceptional. I then search... Mehr ansehen

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3.8

Gut

TrustScore 4 von 5

155 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 96 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

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3.8

Alle Bewertungen

(155)

98 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Canna Cabana will always be a 5-star rating from me..

Staff are always more than glad to help out and go that extra mile just for your greenly needs. I love the fact that there are various products to chose from that are all good quality and very affordable pricing... You won't find ounces that cheap and good elsewhere. Cannacabana will always be my HIGHLY RECOMMENDED first choice! "Every time is a good time."

19. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von cannacabana.com

Every time is a good time" sums it up perfectly! 🙌 Going the extra mile is exactly what we want the team known for, and pairing that with quality and pricing that's hard to beat elsewhere is what keeps us your first choice. Thanks so much for the high recommendation 😊

Have a great day! ⭐

Bewertet mit 5 von 5 Sternen

Very friendly and helpful staff.

Very friendly and helpful staff.
The prices are unbeatable and unbelievable 😳😱 with so many variables available to you as well.
My number 1 shop by far 🙌🙌

2. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von cannacabana.com

Hi Beata,

Being the number 1 shop is about as good as it gets! 🙌 Friendly staff, prices that surprise you in the best way, and plenty of variety to choose from, sounds like a winning combo all around. Thanks so much for the high praise 😊

Have a great day! ⭐

Bewertet mit 1 von 5 Sternen

False Potency

The company advertises a product as 26% but when you get the product its actually only 20%. Then when you bring up the issue with Canna Cabana they decide to keep the false advertisement of 26% to hopefully trick more people instead of correcting it so people are accurately informed of what they're buying.

10. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von cannacabana.com

Hi Dani,

Please accept our apology for this experience. To clarify, potency can naturally vary a bit from batch to batch, so the percentage you see may differ slightly depending on which batch your product came from. That said, we take product accuracy seriously, and we understand how important this is when it comes to knowing exactly what you're getting.

If you ever run into an issue like this again, please feel free to reach out directly to our Customer Support team at info@cannacabana.com, and we'll make sure it gets looked into properly.

Have a great day!

Bewertet mit 5 von 5 Sternen

Grateful.

I created an account and I can save points. I am very happy I have a 15% off on my next purchase.

11. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von cannacabana.com

Hi Heather,
Love hearing this! Saving points and landing that 15% off is exactly the kind of perk we want members to enjoy. Thanks for sharing the win with us 🙌

Have a great day! ⭐

Bewertet mit 5 von 5 Sternen

Canna Cabana customer service through…

Canna Cabana customer service through email is fantastic. Quick to respond and helped with my matter. Also super friendly!!! Also, shopping at my local Canna Cabana is always a positive experience and the best prices I have found!!

4. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von cannacabana.com

Hi Allissa,

Fast, friendly, and effective, that's the trifecta right there! Great to hear the email support hit the mark, and that your local store keeps delivering on both experience and price every time. Thanks so much for covering both sides of it 🙌

Have a great day! ⭐

Bewertet mit 5 von 5 Sternen

Very good 👍 …

Helpd me with everything I needed very nice people good prices on everything also would recommend.

9. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von cannacabana.com

Hey Thomas,

Sounds like a smooth experience from start to finish, help with everything you needed, friendly people, and prices that made it worth it. Thanks so much for the recommendation, it means a lot 🙌

Have a great day! ⭐

Bewertet mit 5 von 5 Sternen

great staff

great staff, always enjoyable to talk to. the elite membership goes along way as well, thanks so much for your service

10. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von cannacabana.com

Hi Kaleb,

Great staff and real conversations go a long way, glad that's been your experience every time! And happy to hear ELITE has been pulling its weight for you too. Thanks so much for the kind words and for being part of it all 🙌

Have a great day! ⭐

Bewertet mit 3 von 5 Sternen

Great in person, customer service is iffy.

The store and staff are always lovely. Sometimes low stock but that’s my luck. Good prices and selection. My issue is with customer service. I just had simple questions about the elite membership, and customer service could not answer them. They were bypassing what I was saying and felt like they were just reading a script. I don’t even feel like they knew what the membership was.

8. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von cannacabana.com

Hi Jenna,

Please accept our apology for this experience.

For quick reference, the standard Cabana Club membership is free and gives you everyday member pricing. ELITE is a paid upgrade on top of that, and it adds extra perks like exclusive flash sales, limited edition product drops, and additional accessory discounts, with benefits varying a bit depending on your province. You can check out the full details here:

https://cannacabana.com/pages/elite

We'd genuinely love the chance to make this right and show you the level of service we're capable of. If you ever have questions again, please feel free to reach out directly to our Customer Support team at info@cannacabana.com.

Have a great day! ⭐

Bewertet mit 5 von 5 Sternen

⭐ Five Stars for Service and Value

I’ve had a great experience shopping at the Canna Cabana on 9th Street in Cornwall. The customer service is always friendly, knowledgeable, and helpful without being pushy. The staff take the time to answer questions and make recommendations when needed. Their prices are consistently some of the best around, making it easy to find great products at excellent value. Between the outstanding service and unbeatable prices, this location has become my go-to store. Highly recommended!

7. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von cannacabana.com

Hi Jason,

Shoutouts to a specific location like this always mean a lot, and it's great to hear the 9th Street Cornwall team has nailed that balance of helpful without being pushy. Combine that with prices that keep bringing you back, and it's easy to see why it's become your go to. Thanks so much for the recommendation 🙌

Have a great day! ⭐

Bewertet mit 1 von 5 Sternen

Terrible customer service, Not fulfilling promises

This subscription box advised me I would forever remain at one price as long as I stayed subscribed, which I have and now they’ve raised the price by $10. I have requested a supervisor multiple times and an agent named Zanish has refused to escalate my request. They advised me that no official communication went out saying the price would change, and that my grandfathered price would not be honored. Horrible business considering I’ve been a subscriber for 8 years!! I don’t recommend because this company doesn’t stand true to their word, they’ll raise their prices without noticing you of any changes, and they won’t escalate your issues to management.

29. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von cannacabana.com

Hi Jenea,

Please accept our apology for this experience. To clarify, subscription pricing can be adjusted over time due to factors like rising product and shipping costs, which helps us continue delivering the same value and quality in each box.

We'd really like the chance to look into your account further and address this properly. Please feel free to reach out directly to our Customer Support team, and we'll make sure your concern gets the attention it deserves.

Have a great day!

Bewertet mit 5 von 5 Sternen

The helpful honest staff were…

The helpful honest staff were knowledgeable and quick and really really good great for in store and online

20. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von cannacabana.com

Hi Norm,

In store or online, sounds like the experience held up strong either way! Honest, knowledgeable, and quick is a great combo to have on both ends. Thanks so much for covering the full picture 🙌

Have a great day!

Bewertet mit 5 von 5 Sternen

Very helpful over the phone

Very helpful over the phone. Issue quickly resolved

20. April 2026
Bewertung ohne vorherige Einladung
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Antwort von cannacabana.com

Hi Brad,

Quick and helpful over the phone, exactly how it should go! Glad the issue got sorted out without any hassle. Thanks for sharing this 🙌

Have a great day! ⭐

Bewertet mit 5 von 5 Sternen

Helpful staff and polite.

27. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von cannacabana.com

Hi Lynnc,

Helpful and polite, exactly the kind of service we aim for! Thanks for taking a moment to share this 🙌

Have a great day! ⭐

Bewertet mit 1 von 5 Sternen

Stoney creek hwy 8 cannacabanna managed…

Stoney creek hwy 8 cannacabanna managed by billie loveday. As an elite member i am shocked at the stores actions. An employee named mac took my contact info without permission and started calling me. A month later two employees now have my number and are contacting me. After lodging a complaint to canna about my information theft they responded with a 2year ban from all stores. My email is now full of spam as my info was sold out. I truly hate the fact that my private info is readily available to anyone and is a violatipn of my privacy. Canna a calgary company should stay in calgary. We dont want you here in ontario. And no i will not give you positive rating as you ask of me. Sincerely steven s.

5. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von cannacabana.com

Hi Steven,

We apologize for the delayed response, we were experiencing some access issues with our Trustpilot account, but we're here now and would really like to speak with you further about this. Could you please share your contact details so we can look into this properly and work toward making things right?

You can also reach out directly to our Customer Support team at info@cannacabana.com.

Have a great day! ⭐

Bewertet mit 1 von 5 Sternen

I bought an "Aerus V" device for…

I bought an "Aerus V" device for concentrates. It was not working properly at all. It had issues heating. It would just melt my diamonds, but, that's it. I tried to return it the next day, as I was told I could bring it in if it didn't work and I could refund it The day I tried very hard to return it. It was only tried the one time to work (I didn't want to mess it up by touching things I shouldn't. I was immediately told that they had to contact "the manager" to which they claimed I could NOT get a refund. I had to go to the parent company. I had already purchased a Carta 2 the same day (through TVape Canada. It was here in no time at all (approx under 3 business day) I kept trying to reason any logic...they claim that their machines like the Aerus V cannot be returned there once it has been opened and so much as tried it one time lost the melted diamond as it could get up to temperature. On principle alone, I will never shop there again, or at any Canna Cabana. If a company sells that product, it should be easily refunded. They DO NOT EVEN HAVE A SIGN in front of it, warning any customers. Technically, illegal to sell it without informing the client with ALL important info. I never would have bought it, alone, just based on that principle, so will others. This took place at the Highlands/West side of Lethbridge. I had paid about $230 plus tax. They did not care that I was told the day before by a different staff member that return will be no problem with the receipt.

14. April 2026
Bewertung ohne vorherige Einladung
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Antwort von cannacabana.com

Hi Dawne,

We apologize for the delay in responding, we were experiencing some access issues with our Trustpilot account, but we're here now and would really like to speak with you further about this.

Could you please share your active email id so we can look into this properly and work toward making things right? Or you can reach out directly to our Customer Support team at Info@cannacabana.com.

Have a great day!

Bewertet mit 1 von 5 Sternen

This place is terrible and its there…

This place is terrible and its there loss not mine

31. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von cannacabana.com

Hi Craig,

We're sorry to hear you didn't have a good experience. If you'd like to share more details about what happened, please feel free to reach out directly to our Customer Support team at info@cannacabana.com so we can look into it.

Have a great day!

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