Canada Drives Bewertungen 3’504

They have a habit of not calling you back or keeping you informed on the process

We both had a mix of good credit elements and bad credit elements. We were drawn to Canadadrives claim that they help applicants with bad credit. They ran both our reports then ghosted us. My partner contacted the guy who said they need a cosigner so we got Grandpa to cosign. The guy ran his credit and said No because even though grandpa had good credit they rejected us based on our bad credit solely, even with a good cosigner. So they don't help applicants with bad credit. It's just a gimmick to get your information and then we got all kinds of marketing offers to monitor our credit and other junk these people sold our information to sign us up for. Total waste of time. Misleading advertisements and poor customer service; they shouldn't have ghosted us. They should have taken the time to call or text and say it's a No.
I'm so sick of the credit rat race. I have 5 credit cards in good standing and a mortgage for 20 yrs and it don't mean shit. Now I gotta come up with a newer vehicle somehow but it's all scams out there. Credit Ratings are a scam too

The dealer I got helped me out immensely. I don’t have the best credit but he helped me figure out the best course of action towards helping me build my credit up. He wasn’t pushy at all.

Just to look at their cars they want your whole history. It is a pain in the backside to connect so I will go elsewhere.

I am giving this rating because of the advertising, it is stated that you guys work with low credit score people, people who are on consumer proposals, and they had stated to me that those should not be a problem. I was hesitant to proceed because my credit and my finacial set back i still proceeded, this company reassured me that this should work, and they have many options. In my experience its the same as any other car dealership, two options are you get the car loan or have a cosigner. They claim to have many options, but they do not. I got declined again. This company does the same thing as dealer ships and runs it through every bank. I have the income to support a vehicle loan, but it comes down to my credit, which I respect and understand, but I explained that I was on a consumer proposal and was told thatit shouldn't be an issue when in fact it was. This is not a gaurenteed approval not by a long shot, and I again allowed my credit to be run because I was told that they could for sure help me out. So if you have a low credit score, etc., don't expect to get an approval unless you have a good co-signer.

Worst set up to buy a new vehicle ever. What a stupid process. I called their customer service and the agent knew less than I did..and she works for them.

Stay clear of this useless outfit. Go to a dealership...

I want to give a big shout out to the team at this dealership there amazing. I just bought my new car through Matt and Matt and his amazing team gave me a a gift beside air in my tires they was very helpful to pump up all my tires with no questions. Also gave me the bran new set of tires for me new to me car. ( they where in the deal not free lol ) im so blessed to have met this team. Thank you all

Ran my credit a few times, never saw the inventory at all. They called me a few times after telling them I'm no longer interested. Tried to bargain with me even after I told them I already bought a car.
Should have read the reviews before filling out the Meta Ads form.

They sell cars to people that have no other option but they sell you cars with pre-existing problems then take no responsibility for vehicle repairs. They should be shut down next stop I’m going to all social media to warn people then next to my mpp then to the Obudsman of Ontario this is crap the way you take vulnerable buyers and sell them at huge interest rates the worst cars out there… SHAME on you!!

Misleading advertising. They claim to have vehicle inventory but are actually just financing brokers. It was a waste of time, and even after asking to be removed, they continued to call and email. Very unprofessional.

Doesn’t even deserve one star Arrogant service by dont no the first name but mr singh working for them i do have the chats of the representative calling me and texting when i just refused the representative got aggressive and started cursing me

False advertising. Claim to have an inventory of vehicles. They are financing brokers and don't have any inventory. Waste of time and then continues to email and call after you have asked to be removed from their list.

Signed up online with the promise of online browsing for a vehicle.
I never got to see one as your information goes to dealers and they want to call or text and it is relentless from many different dealers.
Tell them to remove me from their list.
Vultures!
I'll stick to private buying.

Well where do we start.
1) Untruthful about their delivery fees by zone. When it came time for delivery arrangement.”oh sorry it’s actually more than that. The website doesn’t show our current zone pricing”.
2) drove 47 kms from pickup and had the check engine light come on for “DEF fluid tank level sensor malfunctioning, take to dealership car will not restart when shut off”
Sent to a shady mechanic that I can’t believe even qualified for their 5star approved service centers. They do rebuilt vehicle and salvage vehicles right down the street from my home. Had to get a specific diesel mechanic that I use to do the repairs and assessment and made them honour it.
Clearly this is why the car was listed, taken down and relisted several times over 120 days and the price reduced noticeably.
3) WARRANTY: I’d recommend steering clear of their add-on warranty options. They give you a seperate contracted sale for this portion. It very nicely explains their three tiers, Silver, Gold and the oh so amazing Platinum plan. As you’d expect and as stated each one superseded the last with additional benefits.
At the bottom they make mention that this information is correct, but! Be sure to reference your terms and conditions to be sure it is.
You are not given these terms and conditions during the sale of the vehicle or the seperate third party warranty.
The simplest of repairs that are in the basic coverage, not to mention the PLATINUM package you upgraded to, are denied by the underwriter, GLOBAL WARRANTY.
Push back, hold them accountable, get your reimbursement after almost 3 months time, if you don’t take their SH*T. Rub the documents and warranty package in their face, like a bad little puppy who pooped all over the white carpet, and they will reimburse you. But, and here’s the but, they will also default in the end to the disclaimer they have on the contract that reads.
This document is believed to be without error. However, your terms and conditions explain your coverage specifically and should always be referred to. The Terms and Conditions are the final determiner of your coverage.
But you are never provided with these documents by Canada Drives, nor by Global warranty.
So to recap,
“WE BELIEVE that what we are selling you is accurate but when it comes down to it we don’t actually know if it is”
And we don’t give them to you when you buy the car. You need to verify with the warranty provider.
BUT! They don’t give it to you either.
Because when you end up with a repair to be done, and you ask for the terms and conditions because they don’t match your paperwork, they say they can’t give you them. Why?
Because “It’s just in our system, it’s not actually a document we can give you, CANADA DRIVES SHOULD HAVE PROVIDED THIS TO YOU, you don’t have that level of coverage I’m afraid you just have basic”
Interesting.
The old deflection game until you give up. Which by the way I did not do and still have not. And have gotten to having the Motor vehicle sales authority of British Columbia involved with an open case file underway.
Over a $180 dollar transmission mount that is clearly outlined in their silver package breakdown contents of coverage.
So my short version is.
They are Crooked, they aren’t truthful, they won’t honour anything because they have their cowardly little disclaimer which by the way NOBODY WILL GIVE YOU. Don’t buy from these two faced Weasels that are all four paws deep in the Hen house.

I hope I’ve saved someone from a huge huge huuuuge headache.

If you do decide to buy a car and their warranty, please please pleeeease make sure you MAKE THEM provide you with the real terms and conditions, VERIFIED!!!, prior to signing because their information is just a smoke and mirrors show.

We have to look out for each other.
I hope I paid it forward.
🙏🏽

If I could rate zero stars for my experience selling to Canada Drives, I would. Please DO NOT sell your car through them, even if you’re desperate.

I feel so stupid after seeing that this company pulled the exact same tactic with many other reviewers. Here’s how it plays out:
1. They offer you a very low price for your car, which you will likely ignore.
2. They don’t contact you right away, presumably to give you time to shop around, contact Clutch.ca (which was much more pleasant to deal with), etc.
3. They then start spamming you with calls, emails, and text messages. Now they are desperate to buy your car. They are suddenly CONFIDENT they can meet or even beat Clutch’s (or the other competitor’s) offer.
4. They schedule you for an inspection, only for you to be offered significantly less once the car has been inspected.

Now on to the experience itself. The closest inspection location was in the literal middle of nowhere—it took me over 1.5 hours to get there. I can’t think of any beneficial reason for them to operate out of that space, other than to be intentionally difficult to get to. I imagine they have a lot of people who get there, receive lowball offers, but then think “I drove this far, I might as well accept.” There’s no shuttles, no offers of Uber gift cards to get you home (which Clutch provides), nothing. It was a $30, 25 minute Uber ride to get from the Canada Drives office to the nearest train station after proceeding with the sale.

Onto the offer/inspection. When I spoke with Taylor over the phone, I mentioned I had winter tires on rims that I was hoping to include as part of the sale. He advised I would get more by selling them privately, but if I included them they could offer me “a little bit extra”. When I mentioned this during inspection, both Ivo and Mo essentially laughed in my face. They said they couldn’t give me any extra money for the tires, but I could take them home if I wanted to sell them privately. I’m not sure how they expected me to take them home when I was planning to sell my car then and there, so I ended up having to include them. During the inspection, Ivo found a scrape on my front bumper that I genuinely hadn’t noticed. Mo told me it would cost him about $600 to fix, yet he offered $2,000 less than what I was quoted over the phone. I understand the quotes provided online/over the phone are subject to the results of an inspection, but the math wasn’t adding up on this one.

Lastly, the payment. Canada Drives advertises everywhere that you will be paid on the same day your car is dropped off. Once you agree on the price, that’s when the excuses start. My inspection was in the evening, so “unfortunately the payment won’t be transferred to your account until tomorrow”. Then Mo saw that I bank with a credit union and he “wasn’t sure if they could receive funds on the same day, so it may not be until Monday at the latest”. ??? Okay, sure, whatever. I had a Bill of Sale and I know it’s a legitimate company so I’d receive my money eventually, but this is 100% false advertising.

I honestly felt like I needed a shower after this whole experience—it was incredibly unpleasant with scummy, well-concealed tactics from start to finish. I wish I had just gone with Clutch or my local dealer that offered a similar quote to what I ended up receiving from Canada Drives.

Shady company, do not give them your information! I was sent to a shady car dealership in Halifax called Auto One, also shady. They hit my credit report and then ghosted me. Don’t waste you credit score or time.

Had a "financial manager" AJ reach out to me and after giving all appropriate information and working on a pre approval I was then ghosted. I do not recommend.

They were very friendly to us and created time on a Saturday

We bought 2 cars, the first one appeared to be ok and I haven't had much trouble except I was told after 6 months rthey would refinance it to a lower rate. They are avoiding me like the plague. Also found damage that detail had covered up. 2nd car came no floor mats, smelled like ciggarettes and still does. wont come out. no services ever. came from salvage auction it seems. its all a scam ! Dont do it.

Wanted to look at cars and had a very specific shopping list. Went to the website yesterday and had to fill out a financing application even though I am paying cash. Then received texts, email and phone calls every hour for the past 36hrs. They still try even though they don't know what car I want! How dumb and inconvenient is that??? They are the online equivalent of the polyester and leisure suit salespeople of the 1970s!!! They dont sell cars...they sell financing!!!