Cambria Bike has great selection, very reasonable prices. They are good at keeping me informed of order status and delivery is reliable and timely I’m a repeat customer and will be so again when I... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Cambria Bike has great selection, very reasonable prices. They are good at keeping me informed of order status and delivery is reliable and timely I’m a repeat customer and will be so again when I... Mehr ansehen
Unternehmen hat geantwortet
Always fast and easy. Great selection. Cambria is always worth a browse - even if I am not looking for anything in particular. Five stars.
Unternehmen hat geantwortet
The customer service is amazing, specially Jeff S! I'll definitely be back for all my mtb needs!!! Purchased pretty much all the components needed for a new Pivot Firebird custom dream build!!! Everyt... Mehr ansehen
Unternehmen hat geantwortet
My customer service experience at Cambria was the best! They responded very quickly with an RMA, to my request to exchange my items which did not fit exactly as I wanted. As soon as they received my... Mehr ansehen
Unternehmen hat geantwortet
At Cambria Bike we are passionate about sports, cycling and healthy living. We pride ourselves on the quality of the products we sell, speed of delivery and first-class customer service. Our mission is to “Sell the world’s coolest bikes from the best place on Earth”.
Commerce Way 1645, 93446, Paso Robles, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 53 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent customer service!! I’ve been a CBO customer for years. I recently purchased a Brake Bleed kit that arrived damaged. Alan F at CBO immediately took care of the problem and I was back on the trails! Thanks to the level of customer care from Alan and CBO, I am confident that they will stand behind the products they sell and I will be a loyal customer.

Antwort von Cambria Bike

Antwort von Cambria Bike
Great price for my Santa Cruz Skitch. It was a demo bike and came in basically new condition. Shipping was extremely fast.

Antwort von Cambria Bike
Cambria Bike shop is the best of the best. The kindness and support they showed my son went above and beyond. Not only do they provide exceptional service, they support the community and the kids with such genuine care. Thank you for all you did and continue to do. If you’re choosing between where to go- make your way here.

Antwort von Cambria Bike

Antwort von Cambria Bike
Cambria have great prices, perfect customer service. Would highly recommend.

Antwort von Cambria Bike

Antwort von Cambria Bike
They sent me the wrong size stem. I emailed this problem. Their warehouse manager emailed me. I followed his instructions. It’s been 1 week and they still have not sent me a return authorization number. This will be at least a 4 week process. I’ve been buying bike parts online for over 20 years and never had such a delay…

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No issues when it comes to purchasing from you guys and I’m all the way on the other coast!!!

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I have tried to return an item, but never received the email with instructions. Tried calling but it does not go through and hangs up. Then sent a separate email and still have not heard back.
I love Cambria Bike. The shipping is fast and packaged well, the prices are outstanding, and the variety of gear is awesome!

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I was charged sales tax for a pair of shorts in Minnesota (there is no tax on clothes). When I asked about this I was told per their third party vendor it was correct. Only when I threatened to return the shorts was I refunded the tax "as a courtesy". Buyer beware if you are from a state with no sales tax.
The bike arrived in nice packaging and undamaged. Assembly was easy and straightforward though some folks might like an instruction manual (weblink) for the more complex things like proper fitment, shock maintenance and management, and basic maintenance.
I did the tubeless changeover and though a bottle of sealant was included, rim stems were not so there’s a trip to the bike shop in middle of the changeover. In addition the rim tape was improperly installed and leaked immediately upon inflation. Looking around the rim, I noticed sharp spoke eyelets and one eyelet had a sharp curly cue of aluminum slag in it. After deburring the eyelets, removing the aluminum slag, cleaning, retaping the rims, and installing valve stems the rims were noticeably out of round. For a new bicycle, I would’ve hoped for much better wheel build quality.
A pump for the rear suspension would’ve also been nice as it was inflated to 100#’s which resulted in massive rear end sag and an equivalent amount of pedal strikes on the first ride. Another trip to the bike shop and more adjustments made some of which were to be expected. Handlebar needed to be cut down which is also a personalized tweak that I had expected to make where other purchasers may not.
Bike quality is good out of the box. Beautiful bike. Still not sure what it weighs, but it is significantly more hefty from my last ride. Low end components still good enough to get a feel for the underlying high end geometry frame. Brakes made me nervous at first, but they’re gripping well enough now. Only complaint at this point is cheap paint that scratches easily which has nothing to do with CAMBRIA other than that they sell the bike.
Other than what is listed, we had a little go around on discounts and billing. Bike arrived 10 days after purchase. 6 rides in, evaluating, and enjoying the tubeless setup (new to me) & CAMBRIA delivered a nice product to my doorstep while adhering to their policy.
PS The free dingy bell lasted two rides. Nice touch though.
Edit: they responded to the email. I think just expect longer delays.
They have been very helpful and the rest of the bike also arrived after 3 days.
I ordered an ebike but they just sent me a basket.
Sent them an email and no response after 36 hours.
Called their number left a voice mail, no response yet.
Called their number many many times and they never pick up the phone.

Antwort von Cambria Bike
Quality products at great pricing. Orders fulfilled and shipped quickly.

Antwort von Cambria Bike
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