It is not sensible to repeat reviews of the same dishes and service every month, unless there is a sudden exception. Ruby's frozen meals are until now always of the same consistent quality amongst the... Mehr ansehen
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Das sagen Bewerter
Absolutely excellent, every one i tried. Especially loved the fish pie, beef bourginion and Thai green chicken curry, but would be happy to reorder all of them. Delicious. And some were even microwave... Mehr ansehen
Absolutely delicious home made food - for my oven! Delighted to have time back and feel I’m being cooked for when I walk into the kitchen and such amazing smells. Will definitely buy again.
These meals are of resturant qaulity, and are the best my wife and i have tried. The delivery and order are second to none. We will be ordering for a long time to come.
Unternehmensdetails
- Tiefkühlkosthersteller
- Lebensmittelhersteller
- Lebensmittelproduzent
- Lebensmittelanbieter
- Fachhandel für Tiefkühlkost
- Lieferservice
Vom Unternehmen geschrieben
Handmade food that's ready when you are, that's what ByRuby is all about! Our delicious dishes are made by hand by Ruby and our small team of chefs. We use great ingredients: British chicken, grass fed British beef and sustainably sourced fish. No hidden nasties, ingredients that a good home cook would have in their cupboard. We prepare our meals fresh, then fast freeze them to lock in all the goodness and and flavour.
Kontaktinformationen
2 McNicol Drive, NW107AW, London, Vereinigtes Königreich
- feedback@byruby.co.uk
- byruby.co.uk
4.6
Hervorragend
1935 Bewertungen
Hat 81 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Just had my first ByRuby meal…
Just had my first ByRuby meal (shameful).
Purchased in Booths supermarket, this product is outstanding. We had the Prawn Curry, great flavours and plenty of delicious prawns.
We will definitely be enjoying more in the weeks and months ahead. Very well done Ruby and Milly!
Andrew B
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von byRuby
Hi Andrew (Brook?),
Delighted you enjoyed the prawn curry, I love that recipe so much. Hope you try some others and enjoy equally x
Antwort von byRuby
What a lovely review, thanks so much!
Delicious meals!
Bought a few of these meals to help with cooking while moving house, and i must say they taste home cooked and are absolutely delicious! Will definitely buying every few weeks.
22. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von byRuby
So pleased that the food was a help, delighted you have enjoyed everything. We have a subscription service if you'd like to set up a regular delivery.
All the best,
Milly
Excellent delivery process and always…
Excellent delivery process and always happy with my favourite recipes
22. Oktober 2025
Antwort von byRuby
Hello John,
This is great to hear, thanks so much for your feedback!
Milly
Absolutely delicious pies!
My order arrived on time, it was well-packed (with reusable insulation which I use in the garden around the base of plants) and the pies were delicious. Great customer service - thank you.
22. Oktober 2025
Antwort von byRuby
Hello Sue,
Delighted you have enjoyed the food, thanks so much for the lovely review and comments on customer service, that's great to hear!
Milly
As I near 90 years of age I often…
As I near 90 years of age I often search for top quality ready meals. I tried a few of 'byRuby' meals and found them rather dry and disappointing.
I am personally happy to pay more for quality. Charlie Bingham's brasserie range is more like it. Despite rather silly reviews in the media I believe that there is a good market for quality ready meals.
3. Oktober 2025
Antwort von byRuby
Hello David,
Many thanks for your review, sorry to hear that you found the dishes a bit dry. I wonder if your oven is particularly hot?
All the best,
Milly
Highly recommend the Vegetarian…
Highly recommend the Vegetarian lasagne, absolutely delicious and what a result after a long day at work with Autumn setting in I will definitely pop a few more in my freezer!
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von byRuby
Dear Fi,
What a lovely review, thank you very much and I'm delighted that you have enjoyed the veggie lasagne.
Milly x
Antwort von byRuby
Hello Bob,
Very sorry to hear that you didn't have a good experience. I will drop you an email on this.
Best,
Milly
My first order did not arrive and they…
My first order did not arrive and they kindly replaced it.The food is healthy and delicious,I am going to increase my order as I am having chemotherapy and find the meals appetising whilst my appetite is reduced,I just wish there were more vegetarian options .
16. Oktober 2025
Antwort von byRuby
Hello Sandra,
Thank you so much for your review and i'm delighted that we are managing to help you eat well during a difficult time. Great feedback re. vegetarian dishes, I will bear this in mind as we develop our recipes.
Milly
Delicious and high quality meals
Delicious and high quality meals. Great customer service
16. Oktober 2025
Antwort von byRuby
Hello Hannah,
This is wonderful to hear, thanks so much for the review!
Delivery was a gift and it was a week…
Delivery was a gift and it was a week late. Only organised when I chased it. Three "please review us" emails is too many.
9. Oktober 2025
Antwort von byRuby
Hello Andrew,
I'm very sorry for the lateness of your order but delighted that you got it in the end. Apologies for the frequency of the review requests, I will be sure to look into this.
Milly
Antwort von byRuby
Thank you Sheila, delighted you've enjoyed the food!
Antwort von byRuby
Hello Brian,
Thank you for your review and I'm sorry to hear that the ByRuby meals weren't to your taste. I would be grateful of any other feedback. I will drop you an email on this.
Thanks!
Milly
Delicious veggie meals!
3. Oktober 2025
Antwort von byRuby
Hooray! That's great to hear, thanks so much for your lovely review
Great company
I contacted byRuby customer service and got a prompt and very helpful response. I subsequently placed an order and was really happy with the easy delivery, tasty food and eco-friendly packaging!
18. September 2025
Antwort von byRuby
I am so delighted to hear this, thank you so much for taking the time to review
Great freezer food
Great variety of meals easily stored in the freezer. Very handy to be able to cook from frozen. The dishes are tasty and not too salty. We're repeat customers!
18. September 2025
Antwort von byRuby
Thank you so much for the lovely review, delighted that you have enjoyed the food
Very good service
Very good service
Well packed and delivered pretty quickly
Very enjoyable food
Not really a criticism just didn’t realise the prepared meals need freezing
Overall not bad at all !
18. September 2025
Antwort von byRuby
Sorry to hear that you didn't realise the food was frozen. We are massive advocates in order to lock in all of the goodness and flavour. Many thanks for taking the time to review
Great gift thank you
18. September 2025
Antwort von byRuby
So pleased you enjoyed the food, that's great to hear
Really wanted to like the fish pie
Really wanted to like the fish pie as the ingredients sounded lovely; what a disappointment; it was dry and not very flavoursome
Had the bourguignon and a thai tonight and they were delicious so think the pie may have been a slip
12. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von byRuby
Hello,
Many thanks for your review, I really appreciate you taking the time to contact us. I'm very sorry to hear that you have been disappointed by our fish pie, it does not sound right at all.
I have sent you a 'request for information' via Trustpilot but if you could kindly email feedback@byruby.co.uk, we can try and get to the bottom of what has happened here.
Very best wishes,
Milly
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