Buybullion24 Bewertungen 44

TrustScore 4 von 5

3.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Honestly was a little worried after reading the reviews, but by the looks of it majority was from people missing the KYC email, I also checked companies house and could see this company was in g... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Mi è stato detto dalla PAMP. Che in Europa potessi fare l'ordine da tale sito e azienda. Il pacco è arrivato in Italia puntuale, tempo dello sdoganamento ed è arrivato a casa, mi è piaciuto il contat... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I'm starting to wonder if this company is a scam. Or just heavily incompetent. I placed an order 10 days ago. It said they would contact me to continue the order, and I got an automated confirm... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had a wonderful buying experience on their website and had a few questions around delivery for the recipient....their customer service was very good and made all the arrangements for me. This is the... Mehr ansehen

Unternehmensdetails

  1. Geld & Versicherung

Vom Unternehmen geschrieben

Boxerdome Ltd trading as BuyBullion24 was launched in order to offer B2C investors a straightforward and secure way to buy precious metals at great prices to allow margins ideal for investment. We offer a complete range of bullion products including gold bars, silver bars, gold coins and silver coins, as well as platinum and palladium products and a host of tools for understanding the bullion market.


Kontaktinformationen

3.9

Gut

TrustScore 4 von 5

44 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Good Experience but Customer Support Needs Improvement

I purchased the Eid Pamp Suisse version and was initially a bit worried after reading some reviews. However, my experience has been reassuring so far. They responded to my emails and dispatched the item promptly once the KYC process was approved, which I appreciated.

One area for improvement would be customer contact. It would be great if they could offer direct phone support, as currently they only leave messages and it can be difficult to reach them.

Overall, a positive experience with room for improvement in communication.

20. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Honestly was a little worried after…

Honestly was a little worried after reading the reviews, but by the looks of it majority was from people missing the KYC email, I also checked companies house and could see this company was in good standing, so what did I do? Bought myself a half ounce gold bar, the next working day I got an email to confirm my identity which I did, the day after it was dispatched and I received it the following day.

Really pleased overall and wanted to leave you a 5* review and hope you guys manage to improve your reputation as I received a 5* service.

I will update my review if anything changes in the future orders I make.

Thanks guys! :)

26. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Where is my order?

Where is my order?
No communication and no tracking number. Will be reporting to bank if I do not get a reply within a couple of days.
Order number 1766680040

25. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Total scam

Total scam.
Communication was good but that’s as far as it goes.
They are advertising items in stock which are not. They insist that refunds have been made but it’s a lie.
I’ve read other reviews which stated that there good reviews are from a certain group. Unfortunately I will have to confirm this, do not buy from them!!!!!!!
Plenty of decent companies out there and not worth the risk.

26. Januar 2024
Bewertung ohne vorherige Einladung
Buybullion24-Logo

Antwort von Buybullion24

Thank you for sharing your feedback. We sincerely apologize for the frustration and disappointment you’ve experienced with your recent order. Your concerns are very important to us, and we take them seriously.
While we are pleased to hear that our communication met your expectations. We strive to ensure our stock information is accurate and that refunds are processed promptly. If there was any confusion or delay, we deeply regret it.
We understand your scepticism and respect your decision, though we want to assure you that we value transparency and integrity in all our dealings. The majority of our reviews come from genuine customers who have had positive experiences, and we continuously work to improve based on all feedback.

Bewertet mit 5 von 5 Sternen

A Happy Buybullion24 Experience!

A Happy Buybullion24 Experience!

I recently purchased a 10-gram Lakshmi Gold bar from Buybullion24 and couldn't be happier with their services. The seamless online ordering process, prompt communication, and the exquisite quality of the gold bar exceeded my expectations. Highly recommended for hassle-free bullion purchases.

11. Januar 2024
Bewertung ohne vorherige Einladung
Buybullion24-Logo

Antwort von Buybullion24

Thank you. We value your custom

Bewertet mit 5 von 5 Sternen

I was great doing business with you

I was great doing business with you. Thanks for shipping so fast, You are a good person to deal with. I'll come back again to buy again. Cheerio, Neal

22. Dezember 2023
Bewertung ohne vorherige Einladung
Buybullion24-Logo

Antwort von Buybullion24

Thank you so much!

Bewertet mit 4 von 5 Sternen

I am happy with my purchase

I placed my order on the 18th September and recieved order by the 23rd September. Nice item, very pleased

23. September 2023
Bewertung ohne vorherige Einladung
Buybullion24-Logo

Antwort von Buybullion24

Thank you! Hope to do business again

Bewertet mit 5 von 5 Sternen

From the quality of the gold to the…

From the quality of the gold to the professionalism of the seller, my experience with Buybullion24 has been excellent. I will definitely purchase gold from Buybullion24 again.

12. Mai 2023
Bewertung ohne vorherige Einladung
Buybullion24-Logo

Antwort von Buybullion24

Glad we met your expectations

Bewertet mit 5 von 5 Sternen

I ordered over the bank holiday weekend…

I ordered over the bank holiday weekend and when I saw the low number of reviews I was concerned but they contacted me and kept me in the loop and I had my order by what was the next working day.

11. Mai 2023
Bewertung ohne vorherige Einladung
Buybullion24-Logo

Antwort von Buybullion24

Thank you. We endeavour to meet all our clients expectations

Bewertet mit 5 von 5 Sternen

Great service all round

Great service all round, from offering the best price to recorded delivery service. 5* recommendation for purchasing bullion.

3. Mai 2023
Buybullion24-Logo

Antwort von Buybullion24

thank you so much! Hope you enjoy your product

Bewertet mit 1 von 5 Sternen

Waste of time

I'm starting to wonder if this company is a scam. Or just heavily incompetent.

I placed an order 10 days ago. It said they would contact me to continue the order, and I got an automated confirmation email. Then I never heard from them ever again.

I've noticed that a lot of these 5 star reviews are from Indian names and are just one line reviews that describe nothing. I wonder if they are family/acquaintances of the owners giving fake reviews. (Buybullion24 is owned by Boxerdome Ltd, you can look up the owner's names on gov.uk).

I've now ordered from another company instead and the bullion arrived 2 days later.

15. März 2023
Bewertung ohne vorherige Einladung
Buybullion24-Logo

Antwort von Buybullion24

Hi Rob,
Sorry to hear about your experience. We have processes in place to ensure that clients new and existing have a great buying experience.

Could you provide your order number? So that we can look into this for you.

Bewertet mit 5 von 5 Sternen

Great knowledge surrounding the…

Great knowledge surrounding the products, took the time to answer several of my questions explaining in detail.
Items arrived promptly and super easy process throughout- excellent service.

Will be ordering again, thank you!

17. Februar 2023
Bewertung ohne vorherige Einladung
Buybullion24-Logo

Antwort von Buybullion24

Thank you so much!

Bewertet mit 1 von 5 Sternen

SCAM COMPANY DO NOT GIVE THEM ANY MONEY

I bought an item more than 2 weeks ago and they have not yet dispatched the order. I chased them but they do not reply.

5. Februar 2023
Buybullion24-Logo

Antwort von Buybullion24

Hi Ali Ali,
As per HMRC and anti money laundering; we have a legal obligation to comply with Government and EU regulations on Anti Money Laundering, Fraud and Terrorism. As a business our responsibility is to carry out the necessary checks and put systems in place to safeguard against money laundering and to combat financial crime.

We must first do a full KYC check on the individual or business to make sure they are who they say they are. We have emailed and called you daily to get your KYC with no success.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr