Having purchased and enjoyed the Lancashire, the Goats' Cheese and the Blacksticks Blue over several years, we have always been pleased. Recently I had cause to communicate with the company. The Cus... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Have ordered on line a few times now, always ordering the Blacksticks Blue Cheese, plus one or two others to try (Brie, Goats Cheese and Chutney). So far, everything I have tried has been absolu... Mehr ansehen
Unternehmen hat geantwortet
Not Butler's fault - not received within quoted time frame. Down to understandable Royal Mail delay. The cheese was posted on the day requested but delivered next door: the delivery man didn't read t... Mehr ansehen
Unternehmen hat geantwortet
Well packed, didn't take long to be delivered, informed of pending delivery all the way through. Haven't finish the cheeses yet, gave some away to our son. Didn't realise most of the Best to eat dates... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Butlers Farmhouse Cheeses is a true family business based in the heart of rural Lancashire. We combine traditional skills, love and innovation to create specialist and very different British hard, blue and soft cheeses with milk from our own cows and goats.
Kontaktinformationen
Wilson Fields Farm, Inglewhite, PR3 2LH, Preston, Vereinigtes Königreich
- 01772 669 000
- hello@butlerscheese.co.uk
- butlerscheeses.co.uk
4.7
Hervorragend
657 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Looks good but it is an Easter gift so…
Looks good but it is an Easter gift so not tried it
26. März 2023
Antwort von Butlers Farmhouse Cheeses
Thank you for your 4* review Pam. We hope you and your recipient enjoy our Cheddar Easter egg :)
Overpriced and Bad value for money!
Bought black sticks blue cheese Easter egg letterbox gift for family member who is allergic to chocolate ☹️and VERY disappointed in the cost-size ratio, (£9 + £4 postage). Will not buy this sort of gift again,
26. März 2023
Antwort von Butlers Farmhouse Cheeses
Thank you for your review Barbara. We're sorry to hear that you are disappointed in our Blacksticks Blue cheese Easter egg letterbox gift and feel it is not good value for money.
We have included lifestyle imagery on our website to show the size and shape of the cheese Easter egg, so that for the more visual shopper they can see what they are getting. We have also included the weight of our cheese eggs for those shoppers who prefer to know the weight of the cheese.
If you have any feedback on how we can improve our egg imagery to show the size to avoid this disappointment in future please do not hesitate to email us on hello@butlerscheeses.co.uk.
I was kept informed of the progress of…
I was kept informed of the progress of delivery and it arrived at the time I requested.
26. März 2023
Antwort von Butlers Farmhouse Cheeses
Thank you for your review. It's great to hear that our delivery partners were informative and prompt in delivering to you. We hope you enjoy our Cheddar cheese Easter egg.
Value for money
enjoyed using the website, lots of delicious items. My order arrived on time and packed well. Value for money.
26. März 2023
Antwort von Butlers Farmhouse Cheeses
Thank you for your review Carol.
It's great to hear that our website was interactive and enjoyable to use.
It's also great to hear that our delivery partners delivered to you on time :)
Excellent birthday gift
I ordered the cheese box for my sister's birthday. She was delighted about all of it, and was so happy 😊
27. März 2023
Antwort von Butlers Farmhouse Cheeses
Thank you for your 5* review Fiona. It's great to hear that your sister was delighted with her 'Proper' Taste of Lancashire box.
Cheese Easter Eggs
Order arrived in 2 days ( Easter eggs and crackers) and was packaged really nicely thank you
26. März 2023
Antwort von Butlers Farmhouse Cheeses
Thank you for your 5* review Yolande. It's great to hear that our delivery partners delivered your letterbox gift as quickly as we dispatched :)
The Easter eggs were delivered on time…
The Easter eggs were delivered on time with a comfortable sell by date. They came in a box well cushioned against knocks and with an accompanying ice block. Excellent delivery. As for the eggs - not consumed yet but I have ordered these for the last couple of years and I know they will be delicious. Cheese Easter eggs - bliss.
28. März 2023
Antwort von Butlers Farmhouse Cheeses
Thank you for your review Pat. It's great to hear that you like our new boxes and packaging to reduce any damages to such delicious orders.
We hope you enjoy our eggs once again this year :)
Delivered on time and I was kept…
Delivered on time and I was kept informed of when it would arrive
26. März 2023
Antwort von Butlers Farmhouse Cheeses
Thank you for your 5* review Jennifer.
It's great to hear that our delivery partners helped to create a great experience.
Antwort von Butlers Farmhouse Cheeses
Thank you for your 5* review Kevin. It's great to hear your cheese arrived in great condition. We hope you enjoyed our cheese.
Despite note on package
Despite note on package, parcel was left on exposed doorstep in pouring rain.
26. März 2023
Antwort von Butlers Farmhouse Cheeses
Thank you for your review Steve. We're sorry to hear that despite us putting quite clearly on our letterbox gifts to post through the letterbox, Royal Mail posties for you have ignored this. We shall feed this back to them to hopefully reduce this happening in future.
Great customer service
Great customer service, products and delivery, couldn’t be better
26. März 2023
Antwort von Butlers Farmhouse Cheeses
Thank you for your review Maureen. It's great to hear that our customer service went hand in hand with our farmhouse cheese, which was topped with prompt delivery by our delivery partners to create an all round 5* worthy experience. We hope you enjoy our cheese.
cheesy treat
did what they said they would do. the item was a gift for someone and they were delighted with it.
23. März 2023
Antwort von Butlers Farmhouse Cheeses
This is great to hear! Thank you :) We hope your recipient has enjoyed their gift too :)
Bought as a gift
Bought as a gift. And he loved it. Said it was lovely.
From first placing your order they let you know each step of the way. And delivery was very fast. Will be ordering again.
23. März 2023
Antwort von Butlers Farmhouse Cheeses
Thank you for your 5* review Samantha. It's lovely to hear that your recipeint enjoyed our letterbox Perfect British Cheeseboard.
It's great to also hear that our communication went hand in hand with Royal Mail's delivery time to create a 5* worthy experience.
Rid of they want charge 6.99 postage to…
Rid of they want charge 6.99 postage to send small cheese egg more then egg it self it don’t cost 6.99 to send small egg you on make to much just go Morrisons on 28th march selling cheese eggs at fiver
25. März 2023
Bewertung ohne vorherige Einladung
Antwort von Butlers Farmhouse Cheeses
Thank you for your 1 star review Jon.
I replied to your email about the delivery cost, however for reference I said:
"Thank you also for bringing your feedback directly to us and reviewing us on Trustpilot, good or bad, we like to hear all feedback so that we can improve our service.
I’m sorry to hear that the price of delivery was a blocker to you placing your order.
You order would go with the couriers we use, APC, which has a £6.99 delivery charge.
Our cheese Easter eggs are also available as a letterbox gift which costs £4 and is sent with Royal Mail.
These can be found here: https://butlerscheeses.co.uk/collections/through-the-letterbox
This is a subsidised charge, as Royal Mail and APC have increased their prices a few times over the last 18 months, and the increased rate is higher than our advertised rate.
For all orders over £40, excluding letterbox gifts, we offer free delivery.
I hope that in the future the delivery charge is no longer a blocker to order, and you enjoy your eggs from Morrisons.
Many thanks, Lou"
I hope following our emails, that you have managed to purchase one of our eggs from your local Morrisons stores, and enjoy our cheese.
Thanks, Lou
Nice selection of goodies and delivered…
Nice selection of goodies and delivered promptly with tracking.
20. März 2023
Antwort von Butlers Farmhouse Cheeses
Thank you for your review Jessica, it's great to hear that you enjoyed browsing our selection of handmade cheese ahead of purchasing and liked Royal Mail's tracking :) We hope your recipeint enjoys their gift
The most fabulous cheese I have ever…
The most fabulous cheese I have ever had the pleasure of eating.I will be having more.
20. März 2023
Antwort von Butlers Farmhouse Cheeses
This is music to our ears Colin, thank you :) Which of our cheeses in our Perfect British Cheeseboard was your favourite?
We look forward to your future orders.
Looks amazing to have something for…
Looks amazing to have something for people who dont like chocolate
20. März 2023
Antwort von Butlers Farmhouse Cheeses
Thank you for your review of our Cheddar cheese Easter egg Caroline. We hope you enjoy our egg :)
Antwort von Butlers Farmhouse Cheeses
Thank you for your 5* review Karen. It's great to hear that our service went hand in hand with that of our delivery partners. We hope you have a cheesy Easter
Everything was great well pack and…
Everything was great well pack and delivered thank you it is delicious .
23. März 2023
Antwort von Butlers Farmhouse Cheeses
Thank you for your 5* review Dorothy, it's great to hear that your order was efficiently packed and delivered in a timely manor.
Fantastic cheese and excellent delivery
I bought the cheese as a gift for my sister and was impressed with the whole process. Ordering on the website was easy, the range of products and information was great and the cheese arrived in fantastic packaging. Also, the delivery company was brilliant - on time and there was clear communication.
21. März 2023
Antwort von Butlers Farmhouse Cheeses
Thank you for your 5* review JMP.
We're so pleased to hear that from start for finish was impressive, this review has made our day, thank you :)
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.