I have bought 6 orders from bushcraftlab.co.uk and every order has been fantastic. One order a snow camo accelerator 410 had slightly chipping paint in a crack that was barely noticeable and bus... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have written this review just 9 days after leaving my first as a sign of appreiciation of simply excellent customer service. I made an error whilst stringing my crossbow (for the first time ever), t... Mehr ansehen
Bought my first item from Bushcraftlab on Tuesday, arrived Friday . On top of confirmation emails once purchased Gareth from bushcraftlab made contact with me via email the day after ordering to conf... Mehr ansehen
Unternehmen hat geantwortet
Wow. Cannot believe I last reviewed a shopping experience here in 2017. I've certainly bought there since then. No idea why I failed to review those purchases here. Order anew gone in tonight. Lots of... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Bushcraftlab.co.uk has the best quality Bushcraft, Outdoor Clothing, Prepping & Survival Kit. Since 2013,we have met the high expectations of customers in the UK, Europe & Worldwide. We pride ourselves on Superb Customer Service with Free UK Delivery.
Kontaktinformationen
3A East Park Street, PE16 6LA, Chatteris, Vereinigtes Königreich
- 01354 693667
- sales@bushcraftlab.co.uk
- bushcraftlab.co.uk
4.6
Hervorragend
320 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Customer service still exists
After a mix up with orders and a few emails not the fault of the vendor I might add.. I received my order within 48hrs of purchase and in the face of all the snow/ weather issues I am happy to recommend
Justin did a great job getting issues resolved on my behalf and in sending out the order.
3. März 2018
Bewertung ohne vorherige Einladung
21 days after placing my order, it is yet to arrive in full. Seller stopped responding to emails about missing items. AVOID AVOID AVOID.
Placed my order three weeks ago today with next day delivery. 8 days after I placed the order my parcel arrived, missing two of its items. Before it had arrived I had received many unprofessional emails from the seller accusing me of being a "nasty person" for leaving a bad review of his website, quote "At least you got off on leaving me a bad review". Once the parcel did eventually arrive, two things were missing. I informed the seller over email and he responded saying they were "to follow", 12 days after that email I have as of yet received nothing so. Not only that, the seller STOPPED RESPONDING TO ALL MY EMAILS. So, he clearly had no intention of sending me the items I HAD PAID FOR.
To resolve this I to file a claim through PayPal in order to receive a refund, and now I am stuck without the items I ordered 21 days ago for my Dad's birthday.
A pathetic excuse for a company.
AVOID AT ALL COSTS, I spent money on items without the items showing up for 21 days. I spent the money on nothing essentially, until PayPal sorted it out for me. Can you imagine the stress of someone taking your money, ignoring your emails, and then still not sending you the item?! SHOCKING.
UPDATE: Owner reported this review, and accused me of sending "nasty and abusive emails", I have the full transcript of our correspondence, nothing I said was nasty or abusive, and I certainly wouldn't lower myself to calling a CUSTOMER (YOU STILL TOOK OVER £20 OF MY MONEY) "a very nasty person", when all I did was leave a review about my experience regarding the service (or lack thereof!!!). Embarrassingly bad. Awful. Disgraceful.
1. März 2018
Bewertung ohne vorherige Einladung
Antwort von Bushcraftlab.co.uk
Laura
Ok the facts yet again, your order was delayed due to the whole country esp the couriers struggling with the snow, we also had an outage that day due to virgin media which you can see on our twitter at the time and on top of that my wife gave birth 2 weeks early, all on the day you ordered and still sent us abusive nasty emails after explaining all that to you several times, the whole country understood snow issues but you expected them to get to you next day??
Anyway you sent lots of abusive emails and even now insist on using derogatory words towards us, I think you like leaving bad reviews?
Nice fella
Had a problem due to bad weather but to his credit the guy came good on his promise
1. März 2018
Bewertung ohne vorherige Einladung
Bushcraftlab are excellent
Bought a Mil-Tec smock which was excellent quality but didn't fit for the purpose I wanted.I contacted BCL and they agreed a return immediately.
As soon as they received it back a refund was processed for me.
Their customer service is outstanding.
A friendly,very high quality company.
9. Februar 2018
Bewertung ohne vorherige Einladung
Excellent service
Excellent service, everything you could want!
3. Februar 2018
Bewertung ohne vorherige Einladung
Great customer service
Great customer service. Loads of great stock and good prices. This guy knows his stuff. Highly recommended.
3. Februar 2018
Bewertung ohne vorherige Einladung
Brilliant service :)
3. Februar 2018
Bewertung ohne vorherige Einladung
10/10 product and customer service.
Ordered a rigger belt after some research, cheapest on the market and arrived after 3 days. Happy with the product and the customer service, would definitely use this company again.
10. November 2017
Bewertung ohne vorherige Einladung
Excellent customer service
Excellent customer service, easy to deal with. I can totally recommend them.
8. November 2017
Bewertung ohne vorherige Einladung
Excellent customer service
Despite an initial dissapointment with an item I ordered no longer being available, I was able to revise my order with Justin. The team at bushcraftlab provided a level of customer service that far exceeded my expectations. Graet work, will be returning soon.
6. November 2017
Bewertung ohne vorherige Einladung
Unstringable Crossbow
I bought a Scorpion Pistol Crossbow from Bushcraftlab. It arrived promptly but proved impossible to string even with two strong men attempting to bend the bow as per the instructions. I believed that the incorrect string had been included and asked for information by email and was essentially told to follow the instructions on the box. I looked at a number of videos on line and tried those techniques with another person helping but without success. I therefore returned the bow for a refund. Al that happened was that the same bow was returned to me with no explanation or apology.
I advise readers not to deal with this company.
23. Mai 2017
Bewertung ohne vorherige Einladung
Antwort von Bushcraftlab.co.uk
Thank you for your feedback, it is appreciated.
Firstly, we emailed several times easy ways to string that small pistol bow, very surprised 2 men could not do that when I do myself?
We then over month later out the blue receive a trashed box with said bow in totally unsellable and not faulty, we returned it at our cost as not faulty.
Best regards Justin Jones.
Quality of the product is good
Quality of the product is good, and pleased with the service received.
11. Mai 2017
Bewertung ohne vorherige Einladung
Antwort von Bushcraftlab.co.uk
Thank you for your feedback, it is appreciated.
Best regards Justin Jones.
Good delivery time and great product,
8. Mai 2017
Bewertung ohne vorherige Einladung
Antwort von Bushcraftlab.co.uk
Thank you for your feedback, it is appreciated.
Best regards Justin Jones.
Great company to deal with
Great company to deal with.
Gave me sound advice and once I had decided on the product that was right for me it was delivered in a couple of days.
Product ( panther crossbow ) was exactly as I was advised.
Very professional honest service.
8. Mai 2017
Bewertung ohne vorherige Einladung
Antwort von Bushcraftlab.co.uk
Thank you for your feedback, it is appreciated.
Best regards Justin Jones.
Very good prices and the delivery …
Very good prices and the delivery updates on messenger are really convenient. The goodies were at my place the next day so I am very happy with Bushcraftlab!
6. Mai 2017
Bewertung ohne vorherige Einladung
Antwort von Bushcraftlab.co.uk
Thank you for your feedback, it is appreciated.
Best regards Justin Jones.
My items were great quality
My items were great quality, well packed and received fast. What more could you want.
5. Mai 2017
Bewertung ohne vorherige Einladung
Antwort von Bushcraftlab.co.uk
Thank you for your feedback, it is appreciated.
Best regards Justin Jones.
well described
well described, swift delivery. easy contact
30. April 2017
Bewertung ohne vorherige Einladung
Antwort von Bushcraftlab.co.uk
Thank you for your feedback, it is appreciated.
Best regards Justin Jones.
Inaccurate description
The wording on the website with regards to my purchase is far from accurate. The crossbow pistol 80lb is feeble. The bolts buckle on the lightest impact. I might recommend bushcraftlab but I certainly wouldn't recommend the product
28. April 2017
Bewertung ohne vorherige Einladung
Antwort von Bushcraftlab.co.uk
Thank you for your feedback, it is appreciated.
Best regards Justin Jones.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.