Bushcraftlab.co.uk Bewertungen 

320
•
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I have bought 6 orders from bushcraftlab.co.uk and every order has been fantastic. One order a snow camo accelerator 410 had slightly chipping paint in a crack that was barely noticeable and bus... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have written this review just 9 days after leaving my first as a sign of appreiciation of simply excellent customer service. I made an error whilst stringing my crossbow (for the first time ever), t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Bought my first item from Bushcraftlab on Tuesday, arrived Friday . On top of confirmation emails once purchased Gareth from bushcraftlab made contact with me via email the day after ordering to conf... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Wow. Cannot believe I last reviewed a shopping experience here in 2017. I've certainly bought there since then. No idea why I failed to review those purchases here. Order anew gone in tonight. Lots of... Mehr ansehen

Unternehmensdetails

  1. Aktivbekleidungsgeschäft
  2. auch in
  3. Campingausrüster
  4. Herrenmodengeschäft

Vom Unternehmen geschrieben

Bushcraftlab.co.uk has the best quality Bushcraft, Outdoor Clothing, Prepping & Survival Kit. Since 2013,we have met the high expectations of customers in the UK, Europe & Worldwide. We pride ourselves on Superb Customer Service with Free UK Delivery.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

320 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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4.6

Alle Bewertungen

(320)

4 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Fantastic customer service

Purchased two bows and two cases from Bushcraftlab.co.uk for the first time and could not be happier, firstly the help pre purchase through the chat was fantastic, great customer service and helpful advice. Added bonus was packed perfectly and arrived very quickly. I would highly recommend

2. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ordered a Shooterking smock

Ordered a Shooterking smock, great item but, had issues with the brand's own sizing guidelines from their own website. However, Gareth and his team were really quick to respond and sent out each new sized item promptly till I got the right fit. For the record, my advice is that Shooterking smocks are in fact, true to size, for me at least! Thanks again Bushcraftlab.

25. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Resolved

I wrote a negative review a while back about a damaged cobra 80 part, and about not receiving a replacement part, i have now received the part, it did take a bit to arrive but overall I'm now satisfied with the outcome, and respect to the Company For not forgetting about me.

14. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very fast delivery, brilliant customer service

Bought a few items from here, all arrived quickly! I was missing a part from 1 item (I didn't realise until a week after i'd got the item). I sent an email to enquire about it and they got in touch with the manufacturer to send the part direct to me, no messing about.

10. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not honest seller

Bought a bow from them Web site, a bow draw weight on description was 20-65lb they delivered 15-55lb and different colour. I asked for refund or replacement if they have one like in description 20-65lb. And they just delivered replacement with the same draw weight 15-55lb which one is cheaper. The bow weight was checked by scale and I can proof that maximum is 55lb even the seller blow mind that

there is 65lb They don't care what I asked for. I will report to "Trading Standarts" and will ask help this problem.
Would not recommend this Web site.
This review will be deleted if problem will be resolved by seller.

20. Januar 2021
Bewertung ohne vorherige Einladung
Bushcraftlab.co.uk-Logo

Antwort von Bushcraftlab.co.uk

As we've tried to explain, the manufacturer has recently changed the specs. We've already collected the correct specification bow at your request, and sent a replacement which is of course still incorrect. Have also explained we're waiting on confirmation from the manufacturer regarding specs.
It would be helpful if you could reply to our last emailed communication

Bewertet mit 5 von 5 Sternen

Excellent Service

Excellent Service over a difficult time. Great price, great delivery and they emailed me when the shipment had left. Well impressed and would highly recommend, Cheers! Defiantly will use again.

17. Januar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Well pleased....

Quality product ordered, delivered fast and well packaged, will use Bushcraft Lab again for other items in future with good communication throughout.
Thanks Gareth.

11. Januar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Damaged product and no response to emails

I ordered a cobra 80 crossbow limb on 22nd November. I contacted them via email 2 times. I never received a reply as to what happened to the delivery. I tried to reach them again via phone and left a message and again no reply. When to my surprise the product finally arrived today (11th January) it was damaged. It appears this product was previously used, broken and then glued back together. Very disappointed. I emailed again with photographs of the damaged areas and asked for a refund. It took a while and several email but I have finally received a full refund.

11. Januar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I ordered a UCO candle lantern...it…

I ordered a UCO candle lantern...it arrived on time...when I lifted it from the box it sounded like the glass was broken...I didnt open it as I didnt want the glass to go everywhere...I emailed the company...I had a quick response...they were very helpful and understanding...and they correcrly explained it was the chain that was rattling...very happy with the service I received and the product I have purchased...will order again in the future. Thanks very much.

16. November 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Discount code was not accept then ignored

Start of well 1st few orders then made a order wouldn't let me enter the 10% discount code on PayPal I still ordered sent a email to tell them got treat as if I was lying then ignored. That not just refunding me my 10% has lost them future busy with me and any of my friends who I won't be directing there...

10. November 2020
Bewertung ohne vorherige Einladung
Bushcraftlab.co.uk-Logo

Antwort von Bushcraftlab.co.uk

Thanks for the feedback...I've now managed to look back at transactions and our discount code and can tell you that the discount is a 'thankyou' for your business but I'm afraid is not a given for every transaction going forward. As I'm sure you can appreciate, it'll be tough for any business giving a discount continually on already discounted products

Bewertet mit 2 von 5 Sternen

No customer service

In case of an issue they give you the impression that you are becoming a burden for them, they respond extremely hard to messages and it feels like they don't really want to help. Delivery went well , no problems there but I will avoid them in the future.

7. November 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Mail and Customer Service

Just ordered a crossbow after using this company when postage was normal a year ago,the communication from the company was assuring during the Covid-19 situation and even with a delay in trying times the postage was very reasonable,5 star all in all from me I cannot recommend highly enough.

16. August 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent price and service

Ordered some gear and everything was great, advised by the company when it was dispatched and arrived quickly via royal mail. Also significantly cheaper for the same items than other companies, including amazon.
Customer service was excellent and I would highly recommend to anyone.

6. August 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Guillotine-X crossbow ordered

I have ordered my crossbow Guillotine-X and understand that there will be delays, due to the pandemic. I just do not understand how some people do not understand the situation. Thanks very much Bushcraft Lab, I cannot wait to receive the crossbow and other items ordered, very excited and can't wait for it to get to me.

4. August 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great guys at Bushcraft labs

Great guys at Bushcraft labs. Fast age verification and dispatch of item. Item arrived safe and sound and tracking info spot on. Very happy with items and at a really good price.
Thanks guys.

31. Juli 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bad customer service

ordered Karrimor Sabre SF75. We missed delivery as was at work and it was not given to a neighbour or taken to the local sorting/post office etc. Received email for attempted delivery but could only be Monday -Friday but no good as same would happen again and item was required for birthday present (which was missed). Emailed customer service but no apology and they couldnt care less. Changed address so could be taken in on weekdays and it was still sent to the wrong address. Luckily i had popped in to get something when the driver came or the same would have happened again. Shambles....

Edit... Saturday was when we received the email. We contacted to change the address as the option says need permission from retailer but was ignored. Its ok though son, no need to be bitter, you are just as efficient on customer service as other retailers. Points for trying though lol. We will use a proper company next time

21. Juli 2020
Bewertung ohne vorherige Einladung
Bushcraftlab.co.uk-Logo

Antwort von Bushcraftlab.co.uk

Item ordered Monday evening, dispatched on a next day courier and tracking supplied on the Tuesday. The tracking allows you to change delivery date and or address. The, delivery was attempted on the Tuesday

Never heard there was any issues with delivery until Saturday lunchtime, when asked to get it delivered now!. Explained the courier does not deliver at weekends and depot closed but will attempt to speak with courier but with no luck

Possibly contact us earlier if the item ordered was for a birthday, which of course we are unaware

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