Buchymix Bewertungen 68

Absolutely Terrible Experience – AVOID Buchymix at All Costs!

I bought a Buchymix Masticating Horizontal slow Juicer, and in just a short time, the engine became faulty. I reached out to their customer service multiple times, and it took weeks before I finally got a response! And when they finally replied, I was told that the product had NO WARRANTY because it was a "special final sale product."

This company hides behind the guise of "final sale" to sell faulty and possibly used products so they don’t have to offer customers the protection of a warranty. Even after I sent videos and pictures showing the issue, their response was dismissive and unhelpful.

Their customer service is absolutely horrendous—completely unresponsive and disorganized. I’ve never encountered such an unprofessional and dishonest company. Don’t waste your money! They’re selling junk products and using "final sale" as a cover-up to avoid taking responsibility. Absolute waste of my hard earned $150!

Save yourself the frustration—STAY AWAY from Buchymix!

I ordered the Turbocrush commercial-grade blender. Commercial-grade is the real scam. Each blending cycle gave off an offensive cable burning smell that was so overwhelming. The bottom had no suction grip, hence blending was causing so much vibration and movement, I literally had to keep holding the blender. Customer service was unresponsive, almost like they don't exist. This is a scam! Do not fall for it!

Absolute scam. I bought the silver coloured blender and it never worked from delivery. I called and texted, emails etc no response. These are scammers and criminals. Avoid 100%

I bought the silver colour digital professional plus blender and it wasn't working. It was dead/faulty upon arrival. The customer service/technical support is the absolute worst. No response to emails, chats or calls. No order errors or returns, nothing! Absolutely nothing! A bloody waste of time and money 😡

If there is a subzero score for customer service, I'll give it. No communication, no update, days to reply, order errors, no accountability, no apology. Just crap!. Unfortunately the lady is trying to push a great product into the market, but her customer service and tech support will definitely be the death of the brand. Mark my words.

Absolutely terrible service, customer service very poor. No item yet received

I bought the ultra heavy duty soundproof blender but it stopped working less than 8 months later after very limited use of about 8 to 9 times. I rang them, emailed, sent WhatsApp video and messages and called and even instagram messages but no response. Instead, they kept declining and rejecting my calls to point I assumed I was blocked. It’s suppose to have 3 years warranty but no response till date. Such expensive product but zero support service.