Brother XL5012 - The worst sewing machine ever
The worst sewing machine, and even worse support - or lack of. This machine has been faulty right out of the box. It's still in the box - unusable. The last couple of times it was returned, it came back with a 'sample' piece, which showed worse machining than I reported ! For some reason they thought it was great to show how bad it should have been. They wouldn't take it back again as it had been sorted !!!! At every return, I asked them to look after the box, as I keep the machine stored in it. Every time it came back, it was ripped and torn to shreds. It looked as if they were doing it on purpose. It is still crap & I have to borrow a neighbours machine to do anything. I'm a disabled pensioner and can't afford to just blow money on anther piece of kit. NEVER AGAIN See my reviews on Brother printers !?