British Homebuyers Bewertungen 596

TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

We chose British Home Buyers after a local estate agent failed to send us any viewers over several months. From start to finish all the BHS agents we dealt with with were always friendly, professio... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I am so happy that I had chosen BH for the sale of my property . They found me a cash buyer that helped me to move to next property without any hassle. Molly Ewen and Charles Gale provided except... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From start to finish my whole sale took 8 weeks, very available advisors, really filtered appropriate buyers for the sale, communication was open and clear throughout. Would highly recommend and use... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

After receiving a reply, I have changed the rating to reflect the courtesy shown. Thank you for your interest in our property, stating that you ‘have come across the property on the market’. The f... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails


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4.6

Hervorragend

TrustScore 4.5 von 5

596 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 5 von 5 Sternen

EXCELLENT SERVICE - FROM START TO FINISH


I am so happy that I had chosen BH for the sale of my property . They found me a cash buyer that helped me to move to next property without any hassle.

Molly Ewen and Charles Gale provided exceptional service .At one point , I thought due to delays in the purchase of my next property I might lose my buyer but Charles kept the buyer in the loop without losing any confidence . Their team is very professional and friendly .i would certainly recommend them to others

27. März 2026
Bewertung ohne vorherige Einladung
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Antwort von British Homebuyers

Thank you so much for your kind words.

We’re delighted to hear you had such a positive experience with us.

It’s great that we were able to support you through the process and help keep everything on track, especially during a potentially stressful time.

We really appreciate your recommendation and wish you all the best.

Molly and the team

Bewertet mit 4 von 5 Sternen

Friendly, professional & knowledgeable.

We chose British Home Buyers after a local estate agent failed to send us any viewers over several months.
From start to finish all the BHS agents we dealt with with were always friendly, professional & knowledgeable. In particular, Charlie, Fallon & Robert.
We awarded 4 stars instead of 5 because the agency fees are quite a lot higher than other other local firms.

8. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

From start to finish my whole sale took…

From start to finish my whole sale took 8 weeks, very available advisors, really filtered appropriate buyers for the sale, communication was open and clear throughout.
Would highly recommend and use again

6. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von British Homebuyers

Thank you so much for your review.

We’re happy to help you get the sale over the line quickly!

Wishing you all the best!
Rob & Team

Bewertet mit 5 von 5 Sternen

They were amazing from start to finish

They were amazing from start to finish, the support and communication was amazing Alex and Charles are a credit to the company and I couldnt recommend them more.

31. März 2026
Bewertung ohne vorherige Einladung
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Antwort von British Homebuyers

Hi Kirstie,

Thank you so much for your lovely words, we’re happy to have helped you with the sale!

Myself and the team wish you all the best.

Kind regards,
Rob & The Team

Bewertet mit 1 von 5 Sternen

Not sure where to begin.

Not sure where to begin.
I reached out and spoke to one of the team on the sales side.
Very good salesman. Really made me believe.
I was told I would sell within 2-4 weeks and we needed a sale quickly to secure the house we found. This sounded ideal.
I then get a notification to say the house was listed ( after agreeing to the paperwork by the way) on right move.
That was a shock as we initially discussed a group of property investors that would be shown the property. The fee was way higher than we had hoped however as we wanted there expertise and could sell in the timeframe stated we went with it.
That’s why the right move listing stung a little.
Purple bricks could have done that for 6500 less.
We emailed for an update and were told
There was lots of interest.
There wasn’t.
Lots of clicks is not the same as lots of interest.
Overall really unhappy mainly because we were sold the dream.

14. April 2026
Bewertung ohne vorherige Einladung
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Antwort von British Homebuyers

Dear Mr Pepperell,

We’re sorry to see how disappointed you feel with your experience, particularly given the importance of your timelines.

As you highlighted, we had confidence in securing a result quickly. That is our speciality and pedigree in the market, and in the vast majority of cases we successfully achieve this. It is also the only circumstance in which we would ever earn a fee.

However, despite introducing your property to our network of investors and buyers, as well as the open market, we struggled to generate traction beyond initial online interest.

You’re absolutely right that online activity doesn’t always translate into proceedable interest, and we appreciate how frustrating that must have been when you were relying on a quick result.

We’re sorry we weren’t able to deliver the outcome you needed and wish you all the very best with your sale.

Kind regards,
British Homebuyers

P.S. I attempted to call you this morning to discuss this further and better understand your experience, but I reached your voicemail. Please feel free to call me back when convenient.

Bewertet mit 5 von 5 Sternen

Good communication …

Kept up to date at all times which was good. Did not have to chase for this.

3. April 2026
Bewertung ohne vorherige Einladung
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Antwort von British Homebuyers

Thank you for your review.

We are happy to hear that you were pleased with the level of communication you received.

Wishing you all the best.
Molly & The team

Bewertet mit 5 von 5 Sternen

Great experience selling my flat

Great experience selling my flat. They were professional, attentive, and always available. The whole process was smooth and well m

28. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von British Homebuyers

Hi Enuar,

We’re glad to have helped you with the sale of your flat!

Myself and the team wish you all the best.

Kind regards,
Rob & the team

Bewertet mit 5 von 5 Sternen

My flat was practically unselleable

My flat was practically unselleable, so I was dubious when I first received their letter and read 'guaranteed sale., but British Home Buyers managed to sell to the first viewers through the door. The transition from the selling team to the progression team was smooth.
Molly was my representative in the selling team, and she was absolutely lovely. Molly provided me with regular updates and asked any questions I had.
I was then passed to Charles, one of the managers in the progression team, due to my sale being more complex. Charles was always on hand, answering questions, providing me with updates, even messaging me when he was in France to keep on top of things.
I had lost all hope that my flat would sell, and I would be stuck there forever. However, British Home Buyers proved me wrong. I can't thank them enough.

13. März 2026
Bewertung ohne vorherige Einladung
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Antwort von British Homebuyers

Thank you so much for your kind words.

We’re delighted to hear that we were able to help secure a sale for your flat and restore your confidence in the process.

We really appreciate you taking the time to share your experience, and we wish you all the very best for the future.

Molly & The team

Bewertet mit 5 von 5 Sternen

British Home Sellers were a great team…

British Home Sellers were a great team - very professional, warm and friendly. Kept us informed at all times. Charles was extremely helpful in pushing through the sale to completion - a real gentleman. We would recommend British Home Sellers.

26. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von British Homebuyers

Hi Michael,

Thank you so much for your kind words, we’re really glad we could help!

Myself and the team wish you all the best moving forwards.

Kind regards,
Rob & the team

Bewertet mit 1 von 5 Sternen

No views/ no sale

No views/ no sale
Unable to sell my house, no views. I decided to take it off with them, then the day before it ended a buyer wanted to, but no show! When I messaged they said no where to park! There was spaces outside my house and there was space outside my garage!

25. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von British Homebuyers

We’re really sorry to hear about your experience.

While we secure results quickly in the vast majority of cases, unfortunately in this instance we struggled to generate the level of interest we had hoped for. We understand how frustrating that can be.

We care deeply about helping our clients achieve quick turnarounds, and we’re genuinely sorry that on this occasion we fell short.

We wish you the very best with the sale moving forward.

P.S. We’ve requested your contact details via Trustpilot as unfortunately we can’t identify you from the profile name “Customer”. If you’re happy to share your details, we’d really like to look into this further.

Bewertet mit 5 von 5 Sternen

Excellent communication and really…

Excellent communication and really lovely and proactive team that kept me updated at every stage and were always very quick to respond. In particular, Charles was genuinely invested in smoothing out last minute issues and I really felt that he cared about me as a person and not just another client! Great job, thank you.

11. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von British Homebuyers

Hi Louise,

Thank you for such a lovely review.

It was a pleasure working with you and I wish you all the very best with everything moving forward

If there is anything we can do to help in the future then please never hesitate to get in contact

Kind regards,
Molly and the team

Bewertet mit 5 von 5 Sternen

Amazing service

We used British Homebuyers to sell out house after bad experiences with two other agents.

The level of service was absolutely amazing, and we ended up getting an offer quickly.

The whole process was great, Molly and Charles really went above and beyond. We were particularly impressed with the level of communication from the team who kept up very well informed throughout.

Would definitely be our first call if we were to need an estate agent again in the future.

6. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von British Homebuyers

Hi Nick,

I am so pleased we could help and if there is ever anything we can do to help in the future, please never hesitate to get in touch!

Kind regards,

Molly and the whole team

Bewertet mit 5 von 5 Sternen

Highly Recommended!

We had been disillusioned with the usual high street agents so when I spoke to James at BHB, it seemed to tick all the boxes. He was great at answering all of our questions, big or small, and generally making the whole process very smooth. Will and the team of agents were so approachable and always reminded me that they worked for us, so I felt like we had control, although very much guided and supported by BHB. Alex was there at the end of process, whilst we completed on our sale, and I can’t recommend him highly enough. The whole process was a breath of fresh air and although their fees are higher than the usual agents, it is worth it for peace of mind.

27. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von British Homebuyers

Hi Emily,

Thank you for such a lovely review,

It was a pleasure working with you and I wish you all the very best with everything moving forward

If there is anything we can do to help in the future then please never hesitate to get in contact

Kind regards,

Alex and the whole team

Bewertet mit 5 von 5 Sternen

I had my reservations at the start but don't be put off!

I had my reservations at the start. However, that was all put to bed when I started the process. They were brilliant!

I was kept updated and all the employees were really friendly and accommodating. If a call went to voicemail, they always called you back.

Sometimes you have to take a leap of faith, and on this occasion, it paid off.

4. August 2025
Bewertung ohne vorherige Einladung
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Antwort von British Homebuyers

Hi Julie,

Thank you for your review and I am so pleased we could have helped!

I wish you all the very best with everything moving forward,

Kind regards,

Alex and the whole team

Bewertet mit 4 von 5 Sternen

A little confused….

After receiving a reply, I have changed the rating to reflect the courtesy shown.

Thank you for your interest in our property, stating that you ‘have come across the property on the market’. The fact it isn’t on the market, the surrounding land hasn’t been for ten years and, in fact, the house burned to a ruin some eleven years ago, makes your potential offer of a large amount very attractive. I feel, however, that someone in your office is not quite on the ball.

26. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von British Homebuyers

Thank you for updating your review, we really appreciate that.

Hi Kate,

We’re sorry for the confusion. Our letter is triggered by third-party property/land data, and on this occasion it has clearly pulled through incorrect information. That shouldn’t have happened.

If you’re happy to, please email the address that received the letter to enquiries@britishhomebuyers.co.uk and we will:

- remove your details from our mailing list immediately, and

- investigate how that address was matched so we can prevent a repeat.

Apologies again for the frustration caused.

Kind regards,
British Homebuyers

Bewertet mit 5 von 5 Sternen

Hi I have just had my bungalow sold by…

Hi I have just had my bungalow sold by British Home Buyers.Found the whole experience very easy going and professional. I was very cautious at the start as I had never heard of them before? Soon settled in to a sales pitch as I did the viewings,very satisfied. 20

12. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von British Homebuyers

Hi David,

We’re really glad to be have been able to help you on the sale!

We all here wish you the best moving forwards

Kind regards,
Rob & The Team

Bewertet mit 5 von 5 Sternen

From the start to finish we were…

From the start to finish we were extremely happy with the service provided. Special mention to Charles, he was truly profrssional in every way. Would highly recommend.

13. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von British Homebuyers

Hi Mr & Mrs Murrant,

Thank you so much for your lovely words.

Myself and the team wish you all the best moving forwards.

Kind regards,
Rob & The Team

Bewertet mit 5 von 5 Sternen

After a nightmare with our first estate…

After a nightmare with our first estate agent, we selected to go with British Homebuyers, the whole process of listing the property has easy and swift. Kept us informed the whole way.
Had our first request for a viewing about 24hrs after going live. Within a week we had an offer on the property and 9 weeks later we moved into our new house. Pretty much a stress free process! Thanks BH, you've been out of this world! 10/10

24. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von British Homebuyers

Hi Mr & Mrs Plowman,

Thank you so much for your kind words, we’re so glad we could help!

Myself and the team wish you all the best moving forwards.

Kind regards,
Rob & The Team

Bewertet mit 5 von 5 Sternen

Good service.

Each stage of the sale was dealt with by professional and courteous staff who kept me regularly updated. I was unable to find a buyer using local estate agents so I'm glad I decided to switch to British Homebuyers. Would recommend them to anybody selling a property.

9. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von British Homebuyers

Hi Malcolm,

We’re really glad to help you with the sale.

We all here wish you all the best in your new home!

Kind regards,
Rob

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