I am a driver with over 20 years Specialist Class Classic car clean driving history. With one first phone call Brentacre was able to provide an insurance quote for my Honda that beat all other insuran... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
So easy to renew. Great that I got a reminder by text because I completely forgot . No fuss. Just clarified details and all done for another year .
Unternehmen hat geantwortet
My experience is always excellent at Brentacre . Staff are always friendly and helpful . I have 3 policy’s with them and feel they always treat me fairly with regards to renewal premiums and have stu... Mehr ansehen
Unternehmen hat geantwortet
Very clear about what they needed from me with regard to camper conversion/modifications. Very helpful and most importantly the price was highly competitive. Well done. 👏👏👏
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
With over 30 years' experience in the automotive insurance industry, we specialise in insurance for classic cars, modified cars, camper vans, hot rods, imports and more. Our specialist knowledge allows us to offer tailored cover for non‑standard vehicles, backed by a knowledgeable UK‑based team.
Kontaktinformationen
Phoenix Way, Gorseinon, SA4 9WF, Swansea, Vereinigtes Königreich
- 01792 650933
- Admin@brentacre.co.uk
- brentacre.co.uk
4.9
Hervorragend
1209 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy and painless
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Brentacre Insurance
Thanks for sharing your experience, Adey. We’re glad everything felt straightforward and easy to arrange, as that’s something we focus on.
We appreciate you taking the time to leave a review.
Tried the rest now us the best…
I now have 3 cars with Brentacre and have found they give an excellent service at a great price. I've tried the rest, now use the best
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Brentacre Insurance
Thanks for leaving a review, Martin. We’re pleased to hear you’ve had a positive experience across multiple vehicles and that the service and pricing have met expectations.
Your continued support is very much appreciated.
The go to insurer for specialist vehicles with excellent prices…
Fortunately I saw a Honda S660 forum suggesting that Brentacre were well worth contacting and the saving with Brentacre was substantial and contacting their helpful admin staff is easy compared to some of the other specialist car insurers where it took ages waiting to speak to an adviser which resulted in far more expensive alternatives.
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Brentacre Insurance
We really appreciate you taking the time to leave a review William. It’s good to know the service and overall experience stood out when compared to other providers.
Providing clear advice and responsive support is something we focus on, so it’s reassuring to hear that reflected in your experience.
Antwort von Brentacre Insurance
Lorenzo, thank you for leaving a review. We’re pleased to hear you had a positive experience and found the service both professional and thorough.
Amazing service from Brentacre Insurance…
I’ve been with Brentacre Insurance since my buying my first proper car back in 2011 … I cannot fault anything to do with Brentacre ! Starting a new or continuing with a current policy is easy & always cheaper than I anticipated!!
Today’s policy renewal was all completed in way less than 5minutes thanks to Mark on the other end of the phone !
Thank you again Brentacre for doing what you do for me !!
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Brentacre Insurance
Thanks for sharing your experience, Andy. Long‑standing customers are incredibly important to us, so it’s great to know you’ve consistently had a positive experience over the years.
We’ll be sure to pass your feedback on to Mark and the team.
Polite and friendly staff
Polite staff that show an interest in your car
Maybe not the cheapest but that's not always the best been with them for a few years now
Always recomend them never had a problem
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Brentacre Insurance
Thank you for taking the time to leave feedback Justin. Offering straightforward advice and consistent service is something we take pride in, so it’s reassuring to hear that’s been your experience.
We appreciate your recommendation and continued custom.
Helpful and pleasant team who made a…
Helpful and pleasant team who made a usually (for me) stressful experience a piece or cake!
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Brentacre Insurance
Donald, thanks for leaving us a review. Making insurance feel straightforward and less stressful is something we really focus on, so it’s great to know that was your experience.
Thank you for choosing Brentacre.
Thank you Brentacre you are the best!
Thank you Brentacre! A team full of petrol heads talking to us as petrol heads! The best mollified car and van insurance broker around. Thank you for insuring my 2 cars!
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Brentacre Insurance
Thanks very much for taking the time to leave such positive feedback Nicola. Having a team that genuinely understands specialist and modified vehicles is something we take a lot of pride in, so it’s great to hear that approach comes across.
We’re pleased to be looking after both of your cars and appreciate you sharing your experience.
I had excellent communication…
I had excellent communication throughout the process and everything was handled professionally. The staff was very friendly, helpful, and polite. Overall, a great experience and a positive result.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Brentacre Insurance
Thanks for sharing your experience, Ianis. Clear communication and a friendly, professional approach are really important to us, so it’s good to hear that came across.
Your feedback is very much appreciated.
Excellent service.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Brentacre Insurance
Thanks for leaving a review, Debbie. We’re glad you were happy with the service and appreciate you taking the time to share your feedback.
Limited customer service
I've held my licence for over 30yrs and have NCD of over a decade. I'm also I'm an advanced driver and have a tracker with a subscription service fitted to my vehicle and these clowns can't provide a quote and give no reason as to why. Absolute joke!
Update
Since submitting my Trustpilot review I have had a response from Brentacre and it is this they reference in their response to the review. I have increased my rating from 1 to 3 starts and changed the title from non-existent to limited customer service because Emily did respond relatively quickly albeit not quick enough because my review had already been submitted.
I remain dissatisfied with their inability to provide a quote. It is akin to a sub-prime lender refusing to grant a loan to a person with an excellent credit history. i.e. It makes very little sense.
I acknowledge that Brentacre are the brokers and not the ultimate insurers. That said, I received details of the types of reasons a quote might not be given. This is of limited use to me as I would need too know exactly why I have been declined a quote so if it is because I have just bought the car, that should be cited as THE reason, if it is because the car is not modified at the moment then tell me that, if it is something else then again tell me. Make your feedback specific to me and my application so that you ensure you treat your customer fairly
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von Brentacre Insurance
We’re disappointed to read this feedback, as the position was explained in detail by our admin team earlier this morning.
We take all quotation requests seriously and every enquiry is reviewed against our insurers’ underwriting criteria. In this instance, we were unable to place cover after reviewing the information provided, and the reasons for this were outlined at the time.
As a specialist broker, we work with a limited panel of insurers and are not able to offer terms in every case, even where a driver has a strong driving history or enhanced security. Underwriting decisions are based on multiple rating factors and sit solely with insurers.
While we understand this outcome is frustrating, it does not prevent us from reviewing the risk again in the future should circumstances or insurer criteria change.
Absolutely fantastic company
I have used Brentacre for all of my car and vans for many years and I'll continue to do so. The ease of dealing with staff when delivering or altering modifications is fantastic along with very competitive pricing. Thanks for the great service and many years of comfort I'm insured with the best.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Brentacre Insurance
We really appreciate you taking the time to leave this review, James. Long‑term relationships with customers mean a lot to us, and it’s good to know you’ve consistently felt confident with the cover and service provided.
Thanks again for continuing to choose Brentacre.
Really easy and streamline service.
Really easy and streamline service.
I renewed my insurance quickly whilst ensuring I have the correct cover for my modifications.
Wouldn't take my Elise anywhere else.
15. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Brentacre Insurance
Great to hear renewing your insurance was quick while still making sure the cover for your modifications was right, Scott. Making it easy to keep your Elise properly insured is exactly what we aim for.
Highly Recommend
By far the best insurance company I’ve been with, fast & efficient customer service and the best price. Highly recommend! 5 ⭐️ the gentlemen on phone were great when setting up my insurance, and Emily over email has been fantastic.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Brentacre Insurance
Thank you for taking the time to leave this feedback. We’re really pleased to hear about your experience, and we’ll be sure to pass your kind comments about the email support on to Emily.
I've used Brentacre for a lot of years…
I've used Brentacre for a lot of years on and off and can highly recommend them for converted vans. The price is always fair and the customer service is very good. This year my renewal price actually went down by £50 !! Thanks.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Brentacre Insurance
Thanks for this, Nicole. Using us on and off over the years and continuing to trust us with your converted van really means a lot. It’s great to hear the pricing has stayed fair, the service has been very good, and that your renewal came down this year.
Excellent insurance company...been with…
Excellent insurance company...been with them for nearly 10 years and can't fault them at all...brilliant customer services ... great for campervans and modified vehicles...would recommend these to anyone
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Brentacre Insurance
Thanks for sharing this, Lee. Being with us for nearly 10 years and continuing to find the service faultless really means a lot. It’s great to hear our customer service and specialist cover for campervans and modified vehicles has consistently met expectations.
First time campervan insurance
First time using Brentacre as we just bought a Campervan and they were recommended to me - I will now recommend them to others as they were excellent to deal with across multiple people. Thanks!
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Brentacre Insurance
It’s great to hear about your first experience arranging campervan insurance with us. We’re pleased you found us excellent to deal with and that speaking with different members of the team worked well for you.
Modified policy
Had to obtain a modified policy for my car. Dan ran through everything from start to finish and also helped me understand how an agreed value would work. Good knowledge and great advice. Highly recommend.
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von Brentacre Insurance
Thanks for taking the time to leave this feedback. We’ll be sure to pass your feedback on to Dan. Taking the time to clearly explain modified policies and how agreed value works is really important to us, so it’s great to hear the advice was helpful and easy to understand.
Amazing insurance company
Amazing insurance company! Friendly customer service, fantastic prices and genuinely an all-round lovely experience. If you've bought a campervan, don't think twice about it, just give Brentacre a call, you wont regret it.
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von Brentacre Insurance
It’s great to hear everything went so well for you. We’re pleased the service felt friendly and straightforward, and that the pricing met expectations. We’re glad we could make arranging your campervan insurance a genuinely positive experience.
Dissapointed
Was with Brentacre for 6 years and they consistently gave me the cheapest price for insurance. In that time I had 2 claims, 1 where my car was written off. However, this year they couldn't offer renewal due to me making a claim in 2025 for a replacement key on the key cover I had. Made me laugh because I had 2 car claims but they draw the line at a car key claim. I understand the insurers have criteria etc. However, Brentacre didn't even bother to offer any alternative or try and get another quote and basically said look elsewhere.
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Brentacre Insurance
Hi Ranjit,
Thank you for being a loyal customer with us for six years, we really appreciate that.
We understand why this feels frustrating.
Unfortunately, insurer criteria around overall claims frequency can sometimes prevent renewal, regardless of how minor an individual claim may be.
We’re sorry we weren’t able to offer an alternative on this occasion, but we’d be happy to help again in the future should circumstances change.
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