Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Questioned an item if it was compatible with my unit swich came back positive. Upon receiving unit and trying it, it failed to work since a circuit board was also requiered but not mentioned. Accordin... Mehr ansehen

Bewertet mit 5 von 5 Sternen

BPH indicated to me that the HRV I chose would not be available until the next week and offered me an upgrade at no extra charge. HRV and humidistat arrived on time and in good condition. Their price... Mehr ansehen

Bewertet mit 5 von 5 Sternen

September 2024 - Calgary, Alberta. Incredible savings when you buy online and fast shipping. We will not go back to the traditional a/c furnace sales channel. Where the total cost of replacement wa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had a custom built home by a builder who sadly left much unfinished. My lifebreath was purchased but left not working, wrong vents and without a control panel. BPH sales listened, answered my ques... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Heizungsanlagenanbieter
  2. Klimaanlagengeschäft
  3. Anbieter von Heizkesseln
  4. Ofengeschäft
  5. Lieferant für Warmwassersysteme
  6. Lüftungsgerätehersteller

Vom Unternehmen geschrieben

BPH Sales' wide selection of only the best in quality HVAC, hot water, and IAQ products from North America's leading brands, rest easy knowing that you and your loved ones will stay safe and warm. HRV or ERV air exchangers, tankless water heaters, boilers, combi-boilers, heat pumps, gas furnaces, unit heaters - we have you covered! From retrofits and renovations to new builds, our team of experts will help you to make sure you understand what products best fit your needs. We will only recommend products that we would install in our homes - a testament to our trust and faith in the quality brands and models we carry! Get in touch with BPH Sales today to find out more about their cross-Canada services.


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

215 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 60 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great service and delivery was quick.

They had exactly what I was looking for in a replacement furnace. It was a lot cheaper than shopping locally, and the shipping was quick. I talked directly with the staff, and he was very helpful and prompt to return my call after confirming the stock item availability.

2. Dezember 2025
BPH Sales-Logo

Antwort von BPH Sales

Hi Ray,

Glad to hear we could support you in a timely fashion AND help save you money on your new furnace purchase!

We will take a look at who your sales rep was, and ensure he receives this positive feedback.

Thanks for the great feedback at the start of this years holiday season :)

The BPH Sales Team

Bewertet mit 5 von 5 Sternen

Friendly

Great service!

23. November 2025
BPH Sales-Logo

Antwort von BPH Sales

Friendly & great feedback ;)

Thanks for taking the time to support us with your positive feedback, Sherry! We look forward to working with you again.

The BPH Sales Team

Bewertet mit 1 von 5 Sternen

Wrong controller

Wrong controller, no parts for older models, very slow to fix the issue. Will not accept a bad part returned. Lack of information and transparency throughout.

17. November 2025
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Antwort von BPH Sales

Good day Max,

Sorry to hear your experience was not the top quality we aim to provide!

Apologies we could not help with parts for an old model - we try our best with our national partner network where we can, but of course, holding parts or controls for all old models is not a practical option for a small family company. Thanks for your understanding regarding this point.

To help us better grow, can you please send an email direct to info@bphsales.ca with the subject title 'SVC-FDBK: Order ######' with all details regarding your order? Including the customer service aspects and where you feel transparency was not there. We pride ourselves on a transparent experience, so of course this feedback will be taken seriously.

Max, we look forward to receiving the details regarding your personal experience via email and we will work to ensure future experiences are improved.

Wishing you all the best this holiday season.

The BPH Sales Crew

Bewertet mit 5 von 5 Sternen

service was excellant and very quick

service was excellant and very quick. received my HRV in a quick manner with everything as was explaned to me. Would recomend this company.

6. November 2025
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Antwort von BPH Sales

John,

Glad to hear your experience was a positive one! Hope you enjoy the improved IAQ with your new HRV installed!

Look forward to working with you again.

The BPH Sales Team

Bewertet mit 5 von 5 Sternen

Everything

Everything. The people we friendly, very helpful and delivered what I asked for. Thank you very much!

10. November 2025
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Antwort von BPH Sales

Americo, glad to hear you found our team both friendly and helpful.

Look forward to welcoming you back again in the future.

The BPH Sales Crew

Bewertet mit 5 von 5 Sternen

Great to deal with

23. Oktober 2025
BPH Sales-Logo

Antwort von BPH Sales

Tim, thanks for trusting BPH Sales for your HVAC, hot water, and IAQ needs!
We look forward to having you back again in the future.

The BPH Sales Team

Bewertet mit 5 von 5 Sternen

I called customer service and he was…

I called customer service and he was awesome

15. Oktober 2025
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Antwort von BPH Sales

Charlene,

Thanks for the awesome feedback! We will make sure our technical sales and support team receive this feedback!

We look forward to helping you out again.

The BPH Sales Team

Bewertet mit 5 von 5 Sternen

Quick and easy to find the unit I…

Quick and easy to find the unit I needed and order it. Great service and quick delivery.

15. Oktober 2025
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Antwort von BPH Sales

Hi Bill,

Thanks for the detailed and positive review! Helps both future customers and also ourselves to ensure we are always meeting our customer needs.

Look forward to working with you again.

The BPH Sales Crew

Bewertet mit 5 von 5 Sternen

I am very happy with our new unit

I am very happy with our new unit. It was easy to order and delivered quickly to my doorstep.

2. Oktober 2025
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Antwort von BPH Sales

Jean-Paul, thank you for taking the time to leave us a review!

Glad you like your new HVAC equipment and that your purchase experience went as well as you had hoped.

Look forward to welcoming you back!

The BPH Sales Team.

Bewertet mit 5 von 5 Sternen

Perfect!

Friendly,professional staff. A better price than local dealer,fast ,safe delivery. This heat pump was for a large outbuilding. I may need a larger unit for our house in a few years and BPH is who I'll look too.

26. September 2025
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Antwort von BPH Sales

Matthew,

Glad to hear everything went smooth, and we 100% look forward to working with you again in the future!

Thanks for taking the time to leave a review.

The BPH Sales Team

Bewertet mit 3 von 5 Sternen

Unit was damaged when delivered

Received the unit from some Purolator subcontrator at 11:36 this morning. The box was pretty banged up. Upon inspection of the unit I found a nice big dent in the acces cover. It was hit hard enough to unclip the hinges. The styrofoam packing was in pieces. I have photos of all of it.

26. September 2025
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Antwort von BPH Sales

Hi Steve,

Please accept our apologies for the condition of the delivered unit!

If not already done so, please contact our service team directly; please have your order number ready for reference! Also, please be ready to share all photos and documentation.

Did Purolator request a signature from you? For any future orders, if they request a signature and the packaging is clearly damaged, we advise contacting our team before signing for the package - once you sign for a package, Purolator sees this as you accepting it in its delivered condition.

Again, please do reach out to us if not done so yet!

The BPH Sales Team

Bewertet mit 5 von 5 Sternen

Aldes H150 HRV

My order for the Aldes H150 HRV and Digital Wall Controller was processed quickly and shipped to my door ahead of the estimated shipping date. The units were very well packaged and in great condition. I’ll definitely be ordering from BPH in the future.

17. September 2025
BPH Sales-Logo

Antwort von BPH Sales

Donald, thanks for the 5-star review!

Glad your arrived not only early, but in the expected condition. Keep us posted what you think of the improved home air conditions once that Aldes HRV is installed.

Thanks again for your business, and we look forward to welcoming you back again.

The BPH Sales Team

Bewertet mit 5 von 5 Sternen

BPH Sales website was easy to order…

BPH Sales website was easy to order from.

8. September 2025
BPH Sales-Logo

Antwort von BPH Sales

George, glad to hear you had a smooth and easy experience!

Thanks for the feedback, and we look forward to welcoming you back again.

The BPH Sales Team

Bewertet mit 5 von 5 Sternen

Perfect

Good service. Fast shipping

20. August 2025
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Antwort von BPH Sales

Perfect?!?! <3 thanks for the glowing review, Jean-Jacques!

We look forward to having you back again!

The BPH Sales Crew

Bewertet mit 5 von 5 Sternen

Prompt delivery

Prompt delivery

14. August 2025
BPH Sales-Logo

Antwort von BPH Sales

GW, glad you were happy with our shipping timelines and delivery!

Thanks for the positive feedback.

BPH Sales Team

Bewertet mit 5 von 5 Sternen

Flawless delivery on large order!

Flawless delivery on large order!

Purchased 6x unit heaters from BPH, Brad was extremely helpful in providing information and assistance with our order. The shipment arrived in less than a week to our jobsite in Vaughan after payment.

22. August 2025
Bewertung ohne vorherige Einladung
BPH Sales-Logo

Antwort von BPH Sales

Hi Seth,

We take pride in providing a holistic solution, from product exploration through to the final delivery. Glad to hear your experience was spot-on!

We will make sure Brad receives the positive feedback. Thanks for taking the time to share your unit heaters experience with us and other future customers!

The BPH Sales Crew

Bewertet mit 5 von 5 Sternen

This product is fantastic

This product is fantastic

9. Juli 2025
BPH Sales-Logo

Antwort von BPH Sales

WN,

Glad to hear you are loving your new 'toy'! We pride ourselves on offering a selection of only the best HVAC products on the Canadian market, so glad to hear of another happy customer!

The BPH Sales Team

Bewertet mit 5 von 5 Sternen

Friendly and helpful staff

Friendly and helpful staff. Product was packaged well for shipping.

17. Juli 2025
BPH Sales-Logo

Antwort von BPH Sales

Rick, glad to hear everything went smoothly! Thanks for the positive feedback, and we look forward to welcoming you back again!
The BPH Sales Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr