My experience of both Boucleme’s products and their customer service is excellent. My curls are 100% healthier than they were before I discovered Boucleme. And their customer service is really helpful... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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My experience of both Boucleme’s products and their customer service is excellent. My curls are 100% healthier than they were before I discovered Boucleme. And their customer service is really helpful... Mehr ansehen
Unternehmen hat geantwortet
Boucleme products are simply the best for my hair! Delivery is swift and the loyalty scheme helps to save on cost. The team is responsive to feedback as I was disappointed one of my products was out... Mehr ansehen
Unternehmen hat geantwortet
With a heavy heart, after using the products for quite some time, I have been forced to write this review. I placed an order on the 14th Oct and paid for next day delivery. The order value ne... Mehr ansehen
The products are great and smell really good. No subscription needed but nice discounts if you do subscribe. When I have needed customer service they have been very helpful - Aurelija sorted everythin... Mehr ansehen
Unternehmen hat geantwortet
Natural products for curly hair. Silicone, sulphate & paraben free. We understand the needs of curly hair. Our products are packed with high performance actives that restore moisture and life to dry lacklustre hair. Our simple 3 step system cleanse, co...
Unit 309 Cocoa Studios, SE16 4DG, London, Vereinigtes Königreich
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Hat 88 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Product does not work, customer services have not responded to my emails.
Bouclème state they offer a 30 money back promise. This has not been fulfilled.
When I made a complaint about a separate issue this was not responded to. Very unimpressed.
Expensive product that doesn’t work. Shield and Seal.
Also website states that a free gift is included when a certain amount has been spent, I spent more than the ‘required’ amount - no free gift was included. Received a very curt and frankly snotty response from customer services when I raised this.
My go to product. Always return to this after trying others in the market. Super fast delivery and beautifully packaged.
I have a silk bonnet, silk pillow cases, hair ties and scrunchies but had looked for a silk hair band but all I had seen were too wide. Love the size of boucleme black silk hairband. Fits perfectly thank you.
Bought this from Boots hoping it would be great for my 3A curly hair, however have done two washes and my hair feels constantly damp and greasy and hangs limp and disgusting. Really disappointed as this was way more expensive than any shampoo or conditioner I've ever bought before
Cool company, very good mask for hair, but i waited box not 2 days, maybe 3-4)
Mask for hair really closed hair, and for me very good))
It seems normal for the customer service to not received the products after 22 days.
Really poor accompaniment.
If you have a problem maybe you will receive a standard answer in the same week you asked for.
Good luck to resolving the issues with them or maybe you will in couple of months
I placed an order for the new products for curly frizz prone hair.
The order was sent very quickly I received it within a day or two. The products have made a huge difference to my hair already I am very impressed
I love Boucleme and have used it happily for many years.
However the change In Formula of the curl conditioner DOES NOT WORK for me. I use it as a leave in and now It leaves my hair dry. I am devastated, as it has taken many years to find a conditioner that works and now it has gone!!
I, in desperation bought the new seal and shield, but alas it doesn’t work either.
I am now ordering on Amazon as they seem to have some bottles left of the old formula. But I am truly gutted. I went on boucleme to see if the unisex conditioner had also changed formula but it doesn’t seem to be available any more…..
If there are any litre bottles of the old formula left, can I buy some?!
The service was great. The product was unsuitable for my hair, despite it being for “all hair types”. My hair is low porosity and easily weighed down. No matter how I use this, it leaves my hair looking greasy. I’m going back to my £8 leave in that did the job better than this. I rarely buy a high end product and doubt u will bother again.
Another 5* review for Boucleme because quite frankly that’s what their products and service deserve! I’m 52 and I don’t think I have ever stuck with a range of curly hair products for as long as I have with Boucleme. You know what you are getting with their products because they work time and time again. I can’t imagine me ever moving to another brand of products! Also I love the philosophy behind the brand and the sustainability of their products and packaging.
Jury still out. Resorted to washing my hair with regular shampoo after using products for 2 weeks as hair and scalp felt dirty.
Smell lovely and like conditioning element and curl gel.
Really great curly hair products. And smell good too.
This is always a brand that I come back to and use to the end of the bottle. My thirsty curls love the products. I ordered the new gel and wow definition held for 3 days!

Antwort von Bouclème
Saw this product being used on Instagram by someone who had similar hair to myself - type 2a/3b curly hair. Bought product on their recommendation.
Only used once and didn’t seem to make much difference but will try a couple more times!

Antwort von Bouclème
Such a great brand and I couldn’t live without their intensive moisture conditioner! Tames frizz and leaves my curls feeling soft and hydrated.

Antwort von Bouclème
In love with this new conditioner! I love boucleme as a whole and always want to support them and use their products, but I had previously struggled to find the right conditioner by them. I knew the right one would come along! This smells amazing and feels so moisturising. I’ve still got some older boucleme gel and curl cream, but once I finish I’ll be ordering these new seal and shield options!

Antwort von Bouclème
Products are great, delivery was fast but one of my products arrived leaking.

Antwort von Bouclème
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