When an offer sounds too good it normally rings bells. Offered a break away in Scotland for £60, 3 day stay all inclusive. Hard sell even the option to extend the booking dates for 12 months t... Mehr ansehen
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Das sagen Bewerter
We went to Karma Lake of Menteith for 4 nights in late October with our dog.. Beautiful Deluxe suite overlooking serene lake.. Staff went above & beyond giving us a warm welcome.. Continental breakfas... Mehr ansehen
Unternehmen hat geantwortet
Great building, some problems with wheelchair access but these were soon dealt with in a professional manner where possible as some rooms could not be accessed at this moment due to it being a listed... Mehr ansehen
Unternehmen hat geantwortet
On arrival the customer service on the reception desk was confident in explaining everything to us. Our room was very clean and the bed very comfortable. The breakfast and evening meals were excelle... Mehr ansehen
Unternehmen hat geantwortet
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Hat 20 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Shakespeare County
The main building is beautiful, quirky little sitting room with juke box and games room with huge pool table and record player. Pub is cute with nice court yard garden. Staff friendly and welcoming, but very much felt like most were still in training which is fine, but little things were getting overlooked (same glasses on the table outside 3 days in a row) Breakfast was basic could have a bit more choice, we ate in the conservatory as we had the dog. (Which was a real bonus to bring her as a treat) but did feel forgotten as often missing things in the morning on our table butter, glasses etc can't comment on restaurant we couldn't use as we had the pup so ate out.
We took part in the deal to sit in on a meeting based on Kama holidays for a big reduction on the price of the room. Which is really the only reason we came, as we wouldn't have been able to afford a holiday otherwise. Meeting was fine not too pressured, but we are not really the demographic as we don't have free time, age group or heve spare money to invest in this.
Honestly the room we were put in (old stables opposite main building) are no where near worth the full price asked and if I was paying that I would have left and asked for my money back. I completely understand its a listed building and any updates will take a long time, but walls paper thin (I mean it, you need ear plugs) bathroom cracked tiles, weak shower, odd placement of loo?
Windows need looking at, during a windy night they shake.... the bed was comfy tho. Felt very much like we were in the outhouses I am sure the rooms in the main house are much more impressive, my partner and I just took advantage of this deal and spent the time exploring on a rare holiday away from our business.
The area is 100 worth visiting, Shakespeare County lots of cute towns villages close by, Worcestershire is a great place to spend the day and many pubs that are dog friendly for evening meals.
So if you are worried about taking deal, do it enjoy the area, take ear plugs and don't expect luxury in your room.

Antwort von Booksibreaks
Fantastic food at the hotel and staff…
Fantastic food at the hotel and staff really lovely and welcoming

Antwort von Booksibreaks
Staff very supportive and efficient with my booking
Very impressed with the way the team dealt with my booking so fast and efficient and they were so polite

Antwort von Booksibreaks
Sppears to be Excellent value for money…
Sppears to be Excellent value for money thanks

Antwort von Booksibreaks
Fantastic helpful staff
Fantastic helpful staff , great location , wonderfull place

Antwort von Booksibreaks
Hotel booking
Friendly, chatty service with a human touch. Quick and fuss free

Antwort von Booksibreaks
Hotel booking by telephone,

Antwort von Booksibreaks
Hotel booking.
Booking was made easily by polite and knowledgeable staff.

Antwort von Booksibreaks
Overall great booking experience
Overall great booking experience. Have booked mini break for next year which we are so looking forward to. Great customer service who helped us at the start of the booking until the final confirmation. Customer services are very efficient and pleasant.

Antwort von Booksibreaks
The hotel was on great location but our…
The hotel was on great location but our room was not that great. There are some other rooms there which are bigger and great views of the Lake but our room was very small, not great shower and decor was poor too.

Antwort von Booksibreaks
Friendly and helpful customer
Friendly and helpful customer
Service, very excited for our break to Scotland

Antwort von Booksibreaks
Excellent Customer Service
**UPDATE**
An incredibly helpful member of the team phoned me today, sorted out a new date for me - I am going to delete the previous comments (which were minor niggles to reassure everyone) and say, if you have any issues or concerns, just phone the team and they will sort you out. 5 stars and thank you!
Place still looks lovely on the website as well.

Antwort von Booksibreaks
Friendly and helpful staff
Friendly and helpful staff. Comfortable surroundings. Bed comfortable and room was clean and private.

Antwort von Booksibreaks
Easy
Easy, informative, and straight-forward. The staff were friendly and gave useful information. Defo recommend

Antwort von Booksibreaks
Tudor.Hotel with character
Although the hotel is in a 700 year old building, which was lovely and had character, there was a distinct lack of maintenance. Eg plants growing out of gutters, bathroom fittings wobbly etc. The room we stayed in was incredibly hot with two fans on constantly. This hotel needed air conditioning.
On the up side the staff were excellent and it was super dog friendly.

Antwort von Booksibreaks
Lovely area and setting but property in…
Lovely area and setting but property in need of serious TLC inside and out
Especially carpets etc decor old fashioned.
Staff really professional and polite.
Can’t really comment on food as took ill on second day and didn’t eat much but if our last day breakfast is anything to go by it’s was fantastic good quality ingredients expertly cooked good portions plenty to choose from in the continental side 👍. Would I return YES

Antwort von Booksibreaks
Very enjoyable break for very little…
Very enjoyable break for very little money.
Only complaints were that our room was a little tired and in need of some refurbishment. Also, it was unbearably hot in there despite cool temperatures outside, which made it hard to sleep despite the fan being on all night.

Antwort von Booksibreaks
Hotel break booked through Booksibreaks.
I booked a 4 day stay at a Hotel, selecyed my dates and then reaslised I had selected the wrong dates. I phoned Booksibreaks and they were very helpful, they sorted the dates and resent my confirmation letter. From the start they have been very professional and left you feeling comfortable and you can just relax and look forward to the break. I made a note but lost my bit of paper but think the lady was called Kate who helped me with the paperwork. Thank you.

Antwort von Booksibreaks
Helpful and patient staff
The staff were patient with me as I trust no one who wants banking info over the phone.
Hopefully the break will be as good as it sounds.

Antwort von Booksibreaks
Good booking experience with zero…
Good booking experience with zero tickbox/call steering/option choosing.

Antwort von Booksibreaks
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