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filters returned unrelated titles; honestly, I expected the basics to work.

the app crashes back to the lobby whenever a live game goes to a bonus round, 5 times last night on my old Samsung, and by the time it reopens the round has finished without me.

Book of Dead appeared in search before I joined. After registration it showed as unavailable, which felt like a pretty poor first impression.

third KYC request in six weeks... same passport, same address, nothing explained.

the free spins appeared three hours late and expired that night. There was no timer on the offer page when I deposited.

Registration was quick until the postcode field rejected a valid UK address. Support could not edit it after account creation, and the status was unchanged at breakfast.

I only used a small amount, yet the English and local terms showed different limits. The account area did not provide any useful context.

The banner showed x40 but my account displayed x40

Same passport photo, fourth time.

I gave the platform another chance from a hotel room, and the wagering was much higher than the banner suggested. That was the final straw for me.