Great service. Beautifully designed. Only issue was glass doors where shipped instructions differ from online instructions. My installer used the packaged instructions which causes the doors and fr... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
It was easy to: order, modify, schedule delivery and it came with all the parts. The pergola looks amazing and the lights and louvres work. I had a two handy and knowledgeable people put it together i... Mehr ansehen
Unternehmen hat geantwortet
Pergola is Super Pergola arrived a few days later than planned and this gave us some challenges with manpower. However, the pergola arrived in great shape, with all its parts. Assembly and instal... Mehr ansehen
Unternehmen hat geantwortet
The service was excellent with Bon Pergola, and they were very patient with us on the different options. They also worked with us on the shipping date, even when we had to reschedule. They answer qu... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über BON PERGOLA
Vom Unternehmen geschrieben
Smart Shopper’s Choice for Pergolas
Looking for a sturdy, affordable, and reliable pergola? Choose BON Pergola—the ultimate choice for smart shoppers. Our pergolas are built to last with top-quality materials, ensuring you don’t need to worry about warranties. Durability and craftsmanship are guaranteed, making it a no-brainer for savvy buyers.
Our competitive pricing means you’re getting the best deal without sacrificing quality. Plus, we offer exceptional customer service, always ready to assist with any questions or concerns.
Join the growing number of smart shoppers who trust BON Pergola for a seamless experience from start to finish. Our combination of unbeatable quality, great prices, and outstanding customer service makes us the ideal choice for anyone looking to invest in a pergola that will last for years.
BON Group: We have been manufacturing top quality components for over 40 years and outdoor aluminum pergolas for over 10 years. Premium quality parts are simply part of our standard.
Kontaktinformationen
22600 Lambert Street, Suite 708, 92630, Lake Forest, Vereinigte Staaten
- 9497163678
- hello@bonpergola.com
- bonpergola.com
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Ken' pergola
Great product. The louvers work well with the motors.
Very sturdy pergola.
I only needed help with the framework. I was able to put in all the louvers and nuts and bolts. It was fairly easy to put together.

Antwort von BON PERGOLA
Worth the Money, Time and Effort
The construction quality is fantastic. The pictographic instructions aren’t awful, but the phone support makes up for any lapses. For the most part I built this myself so it took longer than advertised. Needed help with the cross members, otherwise it was easy going. The alignment, fit and finish are excellent. This is a moderately expensive unit but worth it all in my mind.

Antwort von BON PERGOLA
MORE DETAILED INFORMATION NEEDED WITH…
MORE DETAILED INFORMATION NEEDED WITH THE INSTALLATION REGARDING THE SHADE INSTALL.

Antwort von BON PERGOLA
There was a slight mixup in the shipping which…
There was a slight mixup in the shipping which took longer than expected but, when I email the company for info on the delivery update they got back to me right away to explain the issue. Also the 2 screen channels I ordered had a slight difference to them so we had to make a slight modification on one of them to be able to finish the install. Otherwise the shipment was packed extremely well with absolutely no damage, and I really love the pergola and its quality. I would highly recommend it.

Antwort von BON PERGOLA
Our new favorite room
We love our new pergola!
It took about 5 hours with screen would have been quicker if we didn’t have it oriented incorrectly the first run through.
We’ve spent about 70% of our waking hours under it because it so darn comfortable!
Oh, some folks noted that the integrated light is too dim. I disagree, but that may be because of our night-time use is for dining and get togethers, rather than fine-handwork or reading.
We had friends order a Hanso weeks before we ordered this and they are still waiting.

Antwort von BON PERGOLA
I found the best pergola company out there!!!!
It is difficult to find a reliable company that responds quickly to your questions and stands by their product. Bon Pergola proved to me that they provide both. I cannot express the satisfaction we have with our pergola and the communication that we received from the company. Even after a slight damage to the shade screen (caused by the shipping company not them) they quickly resolved it without any hesitation. The product itself is just incredible and everyone that visits is truly in awe of how beautiful it looks. A+ company and A+ product.

Antwort von BON PERGOLA
Super nice!
We got the 13x9 freestanding pergola. Great product. Fast shipping. It was packaged really nicely. In total, it took my husband and I about 8 hours to set up. Mostly due to my misinterpreting directions. Excited to enjoy!

Antwort von BON PERGOLA
Great pergola, faulty delivery service
The pergola was delivered well packed and timely and looks great assembled. The only issue was the delivery. I ordered white glove service and the delivery service offloaded the very large and heavy crate to my driveway instead of my pool deck as requested.

Antwort von BON PERGOLA
Great product and due to great customer…
Great product and due to great customer service, I had to up my rating to 5 stars. Jeff and Jack were always there to provide awesome support as needed!

Antwort von BON PERGOLA
High quality, allow plenty of time for shipping.
I was nervous about gambling thousands of dollars on an internet photo, but was pleasantly surprised at the quality. One piece was damaged, but I was able to have it fixed at the local auto body shop (rather than wait) and Bon Pergola reimbursed me for the cost.

Antwort von BON PERGOLA
Yesterday we installed 13x13 pergola…
Yesterday we installed 13x13 pergola with one screen on 4 concrete blocks to get more height .
It is simply superb, quality and for quick delivery, mainly on delivery it beats out Hanso , Hanso takes any time between 3 months to 4 months to deliver your pergola so BON pergola number one in Aluminum pergolas
Also what they showed on the website is the price no shipping and taxes, here also it beats Hanso with tax free.
Coming to price it beats Hanso as well.
Overall I love to sit out on my patio now with perfect shades and lovers to open and close

Antwort von BON PERGOLA
Great Experience
I had a great experience with this company. I came to them looking and had a lot of questions. They answered all of them and went above and beyond to make it work with my budget. The Bon Pergola was easy to install with the great information they provided. All I can say more is, Thank you.

Antwort von BON PERGOLA
Great product!
We love our pergola. I didn't think it would be a game changer for our patio, but it really did really transform the space. Assembly was straightforward.

Antwort von BON PERGOLA
This pergola is the real deal!!!
This pergola is the real deal! Very well constructed, the instructions were clear and concise and it went up without issue. I installed the house-attached 10x10 in about 8 hours (by myself...nobody to assist) and was very happy with the results. Please be sure to NOT overtighten the nut/bolts that attach the slats as it states in the instructions or the ram motor won't be able to function properly. I'm very satisfied with Bon Pergola and would recommend to anyone wishing to put up a quality pergola.

Antwort von BON PERGOLA
Great product
The structure is great and the customer service was really helpful. Would recommend this product for anyone looking for one

Antwort von BON PERGOLA
Accessibility plus promp delivery
Accessibility plus promp delivery. The shipment appears to have arrived intact and undamaged. Looks as though it should go together good.

Antwort von BON PERGOLA

Antwort von BON PERGOLA
Shipping
I was told I would be notified when the product shipped and I was not. I had to call and found out it had already been shipped. When I received the product the boxes were tore up and the pallets were broken.

Antwort von BON PERGOLA
Excellent but has some limitations
The structure and motorized operation is almost perfect. My only frustration is the LED light. It's not bright enough and the driver looks not enough power capability. It easily reaches max power limit and turned off. I needed to replace both LED lights and 24V supply to make it work even during rainy days.

Antwort von BON PERGOLA
Nice quality product…
Everything arrived in a timely manner and in good shape. Had I few issues with the instructions but figured them out with support from Bon Pergola. The quality seems to be quite good and everything works as expected. I pretty much built this by myself with an extra hand for the frame part.

Antwort von BON PERGOLA
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







