BON PERGOLA Bewertungen 133

TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great service. Beautifully designed. Only issue was glass doors where shipped instructions differ from online instructions. My installer used the packaged instructions which causes the doors and fr... Mehr ansehen

Bewertet mit 5 von 5 Sternen

It was easy to: order, modify, schedule delivery and it came with all the parts. The pergola looks amazing and the lights and louvres work. I had a two handy and knowledgeable people put it together i... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Pergola is Super Pergola arrived a few days later than planned and this gave us some challenges with manpower. However, the pergola arrived in great shape, with all its parts. Assembly and instal... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The service was excellent with Bon Pergola, and they were very patient with us on the different options. They also worked with us on the shipping date, even when we had to reschedule. They answer qu... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Carports und Überdachungen

Über BON PERGOLA

Vom Unternehmen geschrieben

Smart Shopper’s Choice for Pergolas

Looking for a sturdy, affordable, and reliable pergola? Choose BON Pergola—the ultimate choice for smart shoppers. Our pergolas are built to last with top-quality materials, ensuring you don’t need to worry about warranties. Durability and craftsmanship are guaranteed, making it a no-brainer for savvy buyers.

Our competitive pricing means you’re getting the best deal without sacrificing quality. Plus, we offer exceptional customer service, always ready to assist with any questions or concerns.

Join the growing number of smart shoppers who trust BON Pergola for a seamless experience from start to finish. Our combination of unbeatable quality, great prices, and outstanding customer service makes us the ideal choice for anyone looking to invest in a pergola that will last for years.

Contact us today to learn more about our pergolas!

BON Group: We have been manufacturing top quality components for over 40 years and outdoor aluminum pergolas for over 10 years. Premium quality parts are simply part of our standard. 


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

133 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 5 von 5 Sternen

Ken' pergola

Great product. The louvers work well with the motors.
Very sturdy pergola.
I only needed help with the framework. I was able to put in all the louvers and nuts and bolts. It was fairly easy to put together.

4. Juni 2024
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Antwort von BON PERGOLA

Hi Ken,
Glad everything work out perfectly!
Let us know if you have any questions!

Bewertet mit 5 von 5 Sternen

Worth the Money, Time and Effort

The construction quality is fantastic. The pictographic instructions aren’t awful, but the phone support makes up for any lapses. For the most part I built this myself so it took longer than advertised. Needed help with the cross members, otherwise it was easy going. The alignment, fit and finish are excellent. This is a moderately expensive unit but worth it all in my mind.

31. Mai 2024
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Antwort von BON PERGOLA

Hi Peter, glad it all work out!
Please always remember we are just a phone call away =)

Bewertet mit 5 von 5 Sternen

MORE DETAILED INFORMATION NEEDED WITH…

MORE DETAILED INFORMATION NEEDED WITH THE INSTALLATION REGARDING THE SHADE INSTALL.

21. Juni 2024
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Antwort von BON PERGOLA

Hi Robert,
Thank you for the review. We are doing a FULL upgrade for that now. And glad we can talk to make sure that problem was fine.
BON Pergola

Bewertet mit 4 von 5 Sternen

There was a slight mixup in the shipping which…

There was a slight mixup in the shipping which took longer than expected but, when I email the company for info on the delivery update they got back to me right away to explain the issue. Also the 2 screen channels I ordered had a slight difference to them so we had to make a slight modification on one of them to be able to finish the install. Otherwise the shipment was packed extremely well with absolutely no damage, and I really love the pergola and its quality. I would highly recommend it.

17. Juni 2024
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Antwort von BON PERGOLA

Hi Lou,
That was a confusing situation. Sorry about that! Glad everything is all good and you have a perfect pergola!
Let us know if you have any question!
BON Pergola

Bewertet mit 5 von 5 Sternen

Our new favorite room

We love our new pergola!

It took about 5 hours with screen would have been quicker if we didn’t have it oriented incorrectly the first run through.

We’ve spent about 70% of our waking hours under it because it so darn comfortable!

Oh, some folks noted that the integrated light is too dim. I disagree, but that may be because of our night-time use is for dining and get togethers, rather than fine-handwork or reading.

We had friends order a Hanso weeks before we ordered this and they are still waiting.

17. Juni 2024
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Antwort von BON PERGOLA

Hi Jenn,
Thank you for your review! Glad you are staying under it so often now! Remember, we are always one call away!
BON Pergola

Bewertet mit 5 von 5 Sternen

I found the best pergola company out there!!!!

It is difficult to find a reliable company that responds quickly to your questions and stands by their product. Bon Pergola proved to me that they provide both. I cannot express the satisfaction we have with our pergola and the communication that we received from the company. Even after a slight damage to the shade screen (caused by the shipping company not them) they quickly resolved it without any hesitation. The product itself is just incredible and everyone that visits is truly in awe of how beautiful it looks. A+ company and A+ product.

29. Mai 2024
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Antwort von BON PERGOLA

Hi Justin,
Thank you for the review! Really grateful for it. We are always trying our best to treat you like our own friend! Sometime we might gets delay but we will make it right!
Remember, we are always one call away!
BON Pergola team

Bewertet mit 5 von 5 Sternen

Super nice!

We got the 13x9 freestanding pergola. Great product. Fast shipping. It was packaged really nicely. In total, it took my husband and I about 8 hours to set up. Mostly due to my misinterpreting directions. Excited to enjoy!

29. Mai 2024
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Antwort von BON PERGOLA

Thank you Jessica! Glad you liked it. Feel free to let us know if you have any questions. You know where to find us. Always one call away!

Bewertet mit 4 von 5 Sternen

Great pergola, faulty delivery service

The pergola was delivered well packed and timely and looks great assembled. The only issue was the delivery. I ordered white glove service and the delivery service offloaded the very large and heavy crate to my driveway instead of my pool deck as requested.

10. Mai 2024
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Antwort von BON PERGOLA

Hi Michael,
We talked to the trucking company and they said there was miscommunication between the driver and the dispatch person. We will get you back what you did not pay for
BON Pergola

Bewertet mit 5 von 5 Sternen

Great product and due to great customer…

Great product and due to great customer service, I had to up my rating to 5 stars. Jeff and Jack were always there to provide awesome support as needed!

24. April 2024
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Antwort von BON PERGOLA

Hi Jimmy,
Thank you for doing that.
Like you know, we always do our best to make sure our product is done properly! Thank you for being patience with us.
Jeff

Bewertet mit 5 von 5 Sternen

High quality, allow plenty of time for shipping.

I was nervous about gambling thousands of dollars on an internet photo, but was pleasantly surprised at the quality. One piece was damaged, but I was able to have it fixed at the local auto body shop (rather than wait) and Bon Pergola reimbursed me for the cost.

16. April 2024
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Antwort von BON PERGOLA

Hi Connie,
We have been in manufacturing business over 4 decades already. We get you cover no matter what! But I was super impress by you guys made the fix perfectly!
Let us know if you need anything.

Bewertet mit 5 von 5 Sternen

Yesterday we installed 13x13 pergola…

Yesterday we installed 13x13 pergola with one screen on 4 concrete blocks to get more height .
It is simply superb, quality and for quick delivery, mainly on delivery it beats out Hanso , Hanso takes any time between 3 months to 4 months to deliver your pergola so BON pergola number one in Aluminum pergolas
Also what they showed on the website is the price no shipping and taxes, here also it beats Hanso with tax free.
Coming to price it beats Hanso as well.

Overall I love to sit out on my patio now with perfect shades and lovers to open and close

25. April 2024
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Antwort von BON PERGOLA

Hi Somasekhar,

Thank you for the review! Our intention isn't beating others. We are just trying to make great pergola with reasonable cost and delivery! And glad you enjoy your backyard even more now!

Bewertet mit 5 von 5 Sternen

Great Experience

I had a great experience with this company. I came to them looking and had a lot of questions. They answered all of them and went above and beyond to make it work with my budget. The Bon Pergola was easy to install with the great information they provided. All I can say more is, Thank you.

10. April 2024
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Antwort von BON PERGOLA

Hi Rodney,
Thank you for your review. Glad everything went well! Totally here to help if you need anything.

Bewertet mit 5 von 5 Sternen

Great product!

We love our pergola. I didn't think it would be a game changer for our patio, but it really did really transform the space. Assembly was straightforward.

18. April 2024
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Antwort von BON PERGOLA

Hope our villa pergola made your backyard into your villa =)
Enjoy your pergola and remember we are always one call away!

Bewertet mit 5 von 5 Sternen

This pergola is the real deal!!!

This pergola is the real deal! Very well constructed, the instructions were clear and concise and it went up without issue. I installed the house-attached 10x10 in about 8 hours (by myself...nobody to assist) and was very happy with the results. Please be sure to NOT overtighten the nut/bolts that attach the slats as it states in the instructions or the ram motor won't be able to function properly. I'm very satisfied with Bon Pergola and would recommend to anyone wishing to put up a quality pergola.

4. April 2024
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Antwort von BON PERGOLA

Oh wow! New record of self installation! Super impressed. Thank you for your recommendation! Remember, we are always one call away!

Bewertet mit 4 von 5 Sternen

Great product

The structure is great and the customer service was really helpful. Would recommend this product for anyone looking for one

27. März 2024
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Antwort von BON PERGOLA

Hi Neal,
First of all, really sorry about what happened. That sounds awful! We were not even notify when this is happening. We put all the notes on the crate showing delivery company what to do, but they sometime don't look at all. But they usually will let us know if they are short staff and if they need additional charge on shipping. Long story short, we will pay for all that. Please contact us and we will get this figure out for you.

Update 5/2/2024,
Glad to speak to you directly to understand the situation. The problem was the terminal could not reach us DIRECTLY due to weird issues. Pergola is installed properly now. Glad you like the quality of the pergola, but the overall shipping this time was bad. Refund of $100 charge should be on the way now.

Bewertet mit 5 von 5 Sternen

Accessibility plus promp delivery

Accessibility plus promp delivery. The shipment appears to have arrived intact and undamaged. Looks as though it should go together good.

22. März 2024
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Antwort von BON PERGOLA

Thank you James! Feel free to let us know if you have any questions. You know where to find us. Always one call away! www.bonpergola.com

Bewertet mit 5 von 5 Sternen

Terrific company

Terrific company. They followed trough on every question I had.

13. März 2024
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Antwort von BON PERGOLA

Thank you Joseph! Feel free to let us know if you have any questions. You know where to find us. Always one call away! www.bonpergola.com

Bewertet mit 3 von 5 Sternen

Shipping

I was told I would be notified when the product shipped and I was not. I had to call and found out it had already been shipped. When I received the product the boxes were tore up and the pallets were broken.

8. Februar 2024
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Antwort von BON PERGOLA

Thank you Rickey! You can talk to us through email hello@bonpergola.com. We remember you talk to our customer support team and he did send you an email notice when the pergola are shipped out. Sorry that our carrier damaged during transportation. This rarely happen as we have done the best to protect our crate. Feel free to let us know if you have any questions. You know where to find us. Always one call away! www.bonpergola.com

Bewertet mit 4 von 5 Sternen

Excellent but has some limitations

The structure and motorized operation is almost perfect. My only frustration is the LED light. It's not bright enough and the driver looks not enough power capability. It easily reaches max power limit and turned off. I needed to replace both LED lights and 24V supply to make it work even during rainy days.

13. Februar 2024
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Antwort von BON PERGOLA

Thank you TY! Please take a video and contact us through email hello@bonpergola.com. We are ready to troubleshoot. You might simply need a replacement part! Feel free to let us know if you have any questions. You know where to find us. Always one call away! www.bonpergola.com

Bewertet mit 5 von 5 Sternen

Nice quality product…

Everything arrived in a timely manner and in good shape. Had I few issues with the instructions but figured them out with support from Bon Pergola. The quality seems to be quite good and everything works as expected. I pretty much built this by myself with an extra hand for the frame part.

15. Februar 2024
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Antwort von BON PERGOLA

Thank you Robert! Feel free to let us know if you have any questions. You know where to find us. Always one call away! www.bonpergola.com

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