Save your money just go to a local store
Used as soon as arrived
1. Air wrap did not work as advertised, I am experienced in styling hair with differing products.
2. And most importantly, it started smoking first use- injury and house fire risk.
Advised Bondi Babes “Australia” noting shipping from China, of course.
Response:
“Thank you so much for reaching out! I completely understand how frustrating it can be when a product doesn’t give the results you were hoping for. Sometimes the results can be influenced by how the hairstyler is used, and if you’d like, I’d be more than happy to send you a step-by-step guide to help you achieve the best results for curling and straightening your hair.
Since the hairstyler has already been used, we’re unfortunately unable to offer a full refund, but we’d love to help you find a solution that works:
Store credit: Return the product to us and receive store credit to use on any future purchase.
Partial refund: Keep the hairstyler and receive 10% back—no return required”
Have since noted same product branded as different names, would be wary of any product with same packaging and name inferring based in Australia.
Not sure I want to pay return postage hoping they will honour credit and replace with working product that won’t fry my hair or burn my house down.