I loved my Boldier name necklace. It has an elegant design, the engraving is perfect, and it looks high quality. It's lightweight, comfortable to wear, and goes with everything. It arrived well-packag... Mehr ansehen
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Das sagen Bewerter
Got a keychain for a friend who lost her dog. It took 7 MONTHS and countless emails to get an update on only the shipping. Overall, the keychain was cute and she got it the day before she moved(tha... Mehr ansehen
Unternehmen hat geantwortet
It took 8 months to get the product after being told it was in production around 1 month after I ordered it. Customer service responses were nonexistent. My tracking number/order number disappeared fr... Mehr ansehen
After ordering in April I was only able to receive my product after initiating a fraud request with my credit card. I was strung along until October until my item Finally arrived. It was initially a 2... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Boldier is a leading online retailer of personalized jewelry. We create custom jewelry pieces, carefully cut and engraved to commemorate your special memories. Nothing says it like personalized jewelry, and there is no place better than Boldier to personalize your unique gift. #boldier personalized gifts pet gifts
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Das haben sich andere Leute angesehen
Production took over a month
Production took over a month. The detail wasn’t as clear and pronounced like the ads. Metal was thin.
Do NOT order from this company
This company was horrible, they took almost 2 months to send a small keychain. Nobody responds to email. Nobody picks up the phone. They were terrible to deal with.
Definitely Buying AGAIN.!!
Great quality! Looks exactly like the picture. Packaging was perfect & shipping was easy with updates received. You can also look it up yourself with no problem. Would Highly Recommended this jewelry brand. Plan on buying again soon.!!!!
Wish I could rate 0/5
Wish I could rate 0/5. I ordered 3 identical custom keychains of my dog on November 19, 2022. On January 3, 2023 I received my order - one terrible quality keychain of my own dog and two dogs I did not order. I emailed the company and didn’t hear back until Jan 30 at which time they told me it was a mistake and to simply reorder for free. I gave them the benefit of the doubt and put the second order through and let me tell you, it was a mistake. REGRET. March 22, 2023 and no update from the company. DO NOT ORDER!!
While the image looks good I order…
While the image looks good I order three separate images and only received one on all 3 key chains and it came well after the holidays. I have attempted you to correct this error with no response. Very disappointed. We lost our Sadie right before Thanksgiving and I was hoping this would be a gift we could treasure.
Wasted Money & Time!
They’re awful, spend your money elsewhere, wish I did!
Took over a month to receive my order, the keychains I ordered that did arrive feel very cheap, and not as detailed as advertised, definitely not worth the money!
I think they send a deal to anyone that buys something, basically to order more for very cheap (the cheap price is what they should be priced at), but there is no place to upload a picture and text, so then you’re left with a back and forth email, trying to relay the information which of course didn’t get received.
I still haven’t heard from them to fix the order so just left to dispute with CC company.
Nice work
First of all, it was a huge hit! I thought there was a nice heft to the key chain. I liked the size of it. However, the best is the workmanship. The recipient immediately recognized her dog. Thank you.
Please send me a reminder to place an order for another friend in April.
Took forever to even ship
Took forever to even ship. Understandable, but at least make it good. Horrible picture quality. Super small.
I had sent you an email when I received…
I had sent you an email when I received my order and haven’t heard back from anyone. My order was wrong. I received 4 keychains total and they were all supposed to be of different dogs and I got two of the same dog and one was missing.
Terrible customer service and response…
Terrible customer service and response times. Emailed this company four separate times and they never resolved my issue.
Was a Christmas gift that you said we…
Was a Christmas gift that you said we be in time for Christmas and it showed up a month after the fact.
Highly recommend
HIGHLY recommend! It did take some time to make/ship but the keychain looks EXACTLY like the photo I sent in. The item itself is also good quality and makes a great keepsake of your fluffy friend.
Much smaller than expected and took…
Much smaller than expected and took over a month to arrive. Wouldn’t purchase it again.
I still have not received my order
I still have not received my order. I cannot track it. Every time I reach out to customer service they say oh your order is being prepared special for you we apologize for the delay. I ordered the dog Keychain December 14th. It's ridiculous that it is taking g this long. At this point I don't even want the Keychain. Whats the point when it was suppose to be a Christmas present.
shipping took over a month
Same Story As Everyone Else
Mine story sounds like the same as everyone else’s. Ordered a custom key chainS expected shipment and then never heard from them again! Just took my money and ran. I have am submitting a complaint with the better business bureau and submitted a fraud charge in my credit card. DO NOT ORDER FROM THEM
Took a little time to get but it turned…
Took a little time to get but it turned out beautiful! I sent a picture in of my dog with a piece of grass on his mouth and they captured it perfectly. Thank you
Order two separate key chains
Order two separate key chains, with two different dogs. Got a duplicate of one
Wrong item
Sent in 2 different photos for 2 different cat keychain prints and received 2 of the same instead of one of each
Lack of response
I loved my item, but ordered two with 2 different pictures and received 2 of the same picture. I emailed asking for assistance and received no response. Beautiful item, but unhappy with the lack of response.
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