No communication once order was placed, had to call multiple times to check on delivery. after 2 weeks finally got a delivery day by calling up and the delivery didn't turn up. Called AGAIN and was ap... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered materials 2 days before pick up . Arrived at the depot went to reception.The staff at the reception were very efficient and dealt with my order right away.Left reception and into the steel yar... Mehr ansehen
I am a private buyer and was treated like royalty! They brought in a non stock sheet next day and that is impressive for a one sheet order. Shop floor guys were great loading up. I fell foul of the co... Mehr ansehen
Quick and easy from order to delivery I ordered non slip strips for my decking great product Only downside,, maybe countersink the screw holes so screws are flush ,, we did go through A LOT of co... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are BM Steel Barclay & Mathieson is a long established steel stockholder with depots across the UK. We have a feel for steel We stock it, we process it, we deliver it We pride ourselves on our product knowledge and our customer service.
Kontaktinformationen
Shieldhall Works, Hardgate Road, G51 4TB, Glasgow, Vereinigtes Königreich
- 01795 905666
- websales@bmsteel.co.uk
- bmsteel.co.uk
4.5
Hervorragend
1133 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Arrived on time
Arrived on time, plenty of correspondence so I could organise a lift on site.
4. März 2026
Very fast response from placement of…
Very fast response from placement of order to being ready to collect
26. Februar 2026
Quick and easy service
22. Februar 2026
Easy order process from start to finish…
Easy order process from start to finish and was kept up to update with my order. Workshop guy was friendly and helpful too.
Great service overall.
19. Februar 2026
Selling faulty stuff
22. Februar 2026
Antwort von BM Steel
Thank you for your feedback. We’re sorry to hear about the issue you’ve experienced. We’d really like to look into this further with our quality control team so we can fully understand what’s happened.
If possible, please send a few photos of the items you received to websales@bmsteel.co.uk. This will help us review the matter promptly and support you with the best resolution.
Thank you for your help.
Delivery Driver went above and beyond…
Delivery Driver went above and beyond in my opinion.
25. Januar 2026
Excellent service
Excellent service, delivery coordinated from placing the order and executed as planned
15. Februar 2026
Great service
13. Februar 2026
Great product. Great price. Great service!
Ordered via the app which was easy to use and had a 5% discount. Was given a "latest by" date for collection. Got a call on the morning of the date saying ready for collection. On collection reception staff are friendly and helpful. Over the yard to the warehouse. Was helped out to the van with the order. Everything cut to perfection. Great product. Great price. Great service!
5. Februar 2026
Very happy with the service received
Very happy with the service received. Scott was very helpful when I phoned to discuss my requirements. Delivery arrived on stated day. The driver called the day before to give an estimated time and then when he was 30 minutes away. Excellent all round.
15. Januar 2026
New minimum order terms caused my overpayment- sorted
Wanted a piece of steel that is showing as £4.50 including vat on their website ( I’ve purchased the same thing before) i was charged £36+vat, when i questioned this i was informed that they had done me a favour as there’s a minimum order of £50+vat !!! So I was charged for 8, the lady who served me never gave me any indication of this, I’ve contacted the customer service and I’m waiting for the response, I’ll keep this review updated —-So I received an email from Darren Foster today apologising for my experience and providing me with his assurance that he will be ensuring that the minimum order amount will be made clearly displayed in the future and ended the matter to my full satisfaction, Thanks Darren 👍
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BM Steel
Thank you for your feedback, and we’re genuinely sorry for the upset and inconvenience this situation has caused. We’re reviewing this matter carefully, and it has been escalated to our senior management team for further investigation. We truly appreciate you bringing this to our attention.
buying with BM Steel
BM Steel offers honest and helpful service, with competitive pricing compared to other suppliers. The stock lines are extensive and impressive, and their staff are approachable and communicative. Parking is convenient for lorries, trucks, and cars, and the location is easy to find. I look forward to conducting more business with them. I will be using there APP asap.
T J Miles
30. Januar 2026
It’s a ‘steel’!…
When you want steel delivered quickly, reliably and at a great price, these are the people! Great service and communication.
21. Januar 2026
Customer service
Customer service was brilliant and at the time I couldn't beat the price.
22. Januar 2026
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