Terrible customer service – Charging me for their own mistakes! "Extremely disappointed with Blvck Paris. I ordered a jacket, but the return process was an absolute nightmare. First, they sent me a... Mehr ansehen
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Das sagen Bewerter
I will start by saying the shipping was fast even for it being international. The product was packaged well and thoughtfully with an extra postcard and envelope to me. Thank you! The cardigan is exact... Mehr ansehen
The clothing is top tier, shipping is incredibly quick considering I’m based in Australia. I have purchased pants and two hoodies and they definitely do not disappoint. Would highly recommend BLVCK Pa... Mehr ansehen
Congrats Blvck! I really love this company..I bought the Teddy Bear Keyring which is even cuter in person, at the perfect size & at the festive version. Furthermore, the Festive Sock for the upcoming... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Blvck Paris is a lifestyle apparel & accessories brand, supported by millions of highly engaged social media followers and customers worldwide. The brand was founded in 2017 by French designer, Julian O’hayon and is known for its 'All Black' clothing, accessories and leather goods for men and women. From visual content to merchandise, we strive to pioneer a new type of lifestyle focused on quality and design. The 'All Black Lifestyle' is a culture shift to live life on your own terms free from vanity. The generic styles of traditional fashion have become obsolete, it's time to Blvckout your life. Blvck currently operates retail locations in Tokyo, Taiwan, Macau, Hong Kong and Kuwait. The ethos of the brand continue to grow with partnerships with names such as Coup Champagne, CASETiFY and Fortnite.
Kontaktinformationen
1170, Brussels, Belgien
- support@blvck.com
- blvck.com
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 11 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Batman lover.
I recently saw the Batman collection and immediately fell in love with it. I purchased the Batman bear keychain, and couldn't resist the other UFC and leather bear keychain. Did I need them all? Hell no, but how do you say no to a cute bear lol. First-time purchase with them, and I’m in love with their other stuff. I will be purchasing more soon.
Great clothing!
Great clothing! Sweatshirts are extremely well made
The quality is top class
The quality is top class! Elegance of the products is so worth it!
Very unique designs and absolute…
Very unique designs and absolute paradise for monochrome fans!
This company is amazing
This company is amazing. The quality of the garments is top notch, the look is super chic, and I will most definitely be keeping an eye out for the next release.
Quality of products are very nice.
Quality of products are very nice.
Web site is easy to navigate and purchasing is very easy. I have also never had an issue with shipping and also really like the packaging used for the items, I use the bags for travel.
The clothing is top tier
The clothing is top tier, shipping is incredibly quick considering I’m based in Australia. I have purchased pants and two hoodies and they definitely do not disappoint. Would highly recommend BLVCK Paris if you don’t mind spending a little bit of money on extremely high quality clothing.
International wowing
I will start by saying the shipping was fast even for it being international. The product was packaged well and thoughtfully with an extra postcard and envelope to me. Thank you! The cardigan is exactly as advertised and I almost want another just because I know these are rare. Love the comfort and style. Blvck Paris more Harry Potter Collabs please 🙏
Thank you.
It was a birthday gift for a friend and she loved the gift very much. I was very excited and happy. The order came right on time. Thank you!
Unresponsive Customer Support
I contacted customer support multiple times, but never received any response.
Unfortunately, you should not expect any customer support from this company.
Is this company an complete scam?
Is this company a complete scam?? I order, they charge me, I get a nice note from their CEO and then NOTHING!!!! No merchandise, no reply... NOTHING!!! I have requested my money back and NOTHING!!! STAY AWAY!!!!!

Antwort von Blvck Paris
One of the worst experiences ever
Returning items to Blvck was an extremely poor experience. The process is slow, unclear, and unnecessarily frustrating.
Even worse, after exercising my legal right of withdrawal under EU consumer law, Blvck initially refused to refund the original delivery costs, despite this being a clear legal obligation. Instead, they tried to hide behind their internal refund policy — even though company policy does not override the law.
Only after I explicitly pointed out their legal obligations did they refund the delivery costs. Customers should not have to educate a supposedly professional company on basic consumer law to receive money they are legally entitled to.
This behaviour is unacceptable and raises serious concerns about how Blvck treats its customers. It makes you wonder how many customers didn’t know their rights and ended up being taken advantage of. If you order from them, be prepared to fight for your rights — in my opinion, it’s better to avoid the hassle altogether.
Great products, greater service!
Firstly the product range is awesome, high quality and unique pieces with some great collabs.
Then there is the customer service, I was late in ordering a gift and was concerned whether it will arrive on time. Customer service were quick to respond and put my mind at ease. Product arrived with plenty of time to spare!
Great company overall.
As others have said return process is a…
As others have said return process is a nightmare to non existent. Sizing guide is WAY off online and customer service does not care even if you show them you ordered a size based on their guide. Clothing is over lriced for quality. Would avoid at all cost.
I purchased a bikini set at full price
I purchased a bikini set at full price, but it was not described as a final sale on the website during checkout. Who thinks the regular price sale can be on a final sale?. Now, my return has been rejected, which feels unfair, and I am unable to contact or chat with customer service
All right
Preorder harry potter x blvck. Fast shipping, nice support. All ok
sub-standard company
Completely let down by this sub standard company. I preordered the Harry Potter writing set at the start of November and was told it would be sent early December. No order update, I had to reach out to them multiple times before finally getting a response. The parcel had not been sent and was not going to be here in time for Christmas. Extremely let down and disappointed
Unresponsive support, returns at customer's charge and fake reviews
Absolute sh*t show if you need to return products if you're in the EU. No response to generate the return label and you can't do it yourself. Plus they ask for you to pay for it, and send pictures of the products... This is all really unnecessary and you can tell Blvck "Paris" is in fact very American in every way.
Great products I have to admit, but the size guide is totally off and probably more suited for the US once again...
Support and dodgy return conditions are killing the entire experience. I will not buy from them anymore despite the good products.
EDIT: Came back to this page a few months after to check that my review was still here, and I realized there are a lot of very recent 5-star reviews from the same days, and from people with only 1 review... One of them even pretends they spoke with a rep while you can't even speak with them. They barely respond to emails and they will take calls? Nope.
Clearly a huge scam at this point.
And piece of information for Truspilot. Blvck "Paris" is US based. Confirmed by the huge delivery fees. They are not based in Brussels.
Bad Experience
I previously had a good experience with the company but sadly not this time around. I placed my order over 5 weeks ago and I have yet to receive it. Initially, customer service was cooperative, but they're no longer responding. The package still hasn't been sent, there's been no offer of a refund and they're not replying to emails. I won't be ordering from them again.
First of all the design was really good…
First of all the design was really good but there was so much negative stuff. Let’s start by the quality, it’s good but not worth 200$ . After, I paid the hoodie 220+20 for shipping plus tax ONLY for the package to show up at my door with an extra 80$ I gotta pay to UPS. And the hoodie was way too large
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