BLUNT Umbrellas UK Bewertungen 

272
TrustScore 3 von 5

2.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

I've been using my Metro for a year and a half and whilst it has served me decently well I can definitively say that it was not worth the money. The mechanism is definitely better than a cheap umbrel... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Not received my order and still in contact with their customer service which I can only call during 9-5 but they email me at 9pm and 7am? Using parcel force who I don’t think even bother to attempt... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I’m very surprised by all the poor reviews! I have several Blunt umbrellas (Classic and Metro, admittedly not purchased directly from Blunt) but when I had an issue with one of my Metros I contacted B... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Pros (+) 1. Swiftly received my umbrella 2. Lovely looks Cons (-) 1. One of spokes broke after couple of uses. Moreover, it happened unexpectedly easy. 2. I have texted to customer support re... Mehr ansehen

Unternehmensdetails

  1. Geschäft für Modeaccessoires

Vom Unternehmen geschrieben


Kontaktinformationen

2.9

Akzeptabel

TrustScore 3 von 5

272 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2.9

Alle Bewertungen

(272)

12 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Product was not delivered initially, but sorted within a week after I raised the issue

Initially:
Product was not delivered,
No communication about refund or alternative delivery options or an alternative delivery address. Order 668528
After Investigation:
Product arrived late but in good condition, thanks for helping sort the issue with the courier!

7. Januar 2023
BLUNT Umbrellas UK-Logo

Antwort von BLUNT Umbrellas UK

Hello Ian,
Thank you for getting in touch. We are sorry to hear your order has not been delivered yet.
Our Team is already investigating your order and will be in touch shortly to update you on the progress and offer the best solution in your case.

Best Regards,
Team Blunt

Bewertet mit 5 von 5 Sternen

Lost my Blunt Metro sleeve

Lost my Blunt Metro sleeve, and it was replaced extremely quickly, during the holiday season no less. Can't be happier. :)

3. Januar 2023
Bewertung ohne vorherige Einladung
BLUNT Umbrellas UK-Logo

Antwort von BLUNT Umbrellas UK

Hello Bora,
Thank you for your feedback.
We are glad to hear our Team was able to help in a timely manner.

Many Thanks,
Team Blunt

Bewertet mit 5 von 5 Sternen

Great warranty réponse

A Blunt Metro bought two years ago has been a great umbrella, but recent very strong wind turned it inside out and snapped some components. It was on the very end of the 2 year warranty period, but Blunt UK took it back and gave us a new one without any quibble. Great customer care!

20. Dezember 2022
Bewertung ohne vorherige Einladung
BLUNT Umbrellas UK-Logo

Antwort von BLUNT Umbrellas UK

Hello,
Thank you for your valuable feedback.
Great to hear our team responded in a timely manner and to your satisfaction.
All the best,
Team Blunt

Bewertet mit 5 von 5 Sternen

Friendly customer service and great product

I approached them asking if they could add a little note to the umbrella, before it was sent out, as it was a present. Although they were not able to do so, their reply was so friendly that I am sure if it was possible they would have done so.
Great product as well - I own two Blunt umbrellas myself and can’t recommend them highly enough.

14. Dezember 2022
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Antwort von BLUNT Umbrellas UK

Dear Kate,

Thank you for taking your time to leave us your feedback, it means a lot to us!

Best Regards, Team Blunt

Bewertet mit 5 von 5 Sternen

A good product

A good product, quickly delivered in excellent packaging.

21. Dezember 2022
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Antwort von BLUNT Umbrellas UK

Hello John,

Thanks for your feedback, much appreciated.

Best Regards, Team Blunt

Bewertet mit 1 von 5 Sternen

Never delivered

Ordered two weeks pre Christmas and still not delivered. Only response received to say it was on its way/ near, and when information sent to them to evidence it was according to their own link 150 Miles away in another part of the country no reply. Disappointing and shocking service for a premium product.

27. Dezember 2022
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Antwort von BLUNT Umbrellas UK

Sorry to hear your order has been caught up in the recent delivery mayhem Simon, our Customer Service team were in contact with you pre Xmas with an update and are in contact with you again now directly.

Bewertet mit 5 von 5 Sternen

Classic size.

Bought an umbrella from reading reviews. Very happy with the quality.

5. Dezember 2022
BLUNT Umbrellas UK-Logo

Antwort von BLUNT Umbrellas UK

Thanks - good to hear this!

Bewertet mit 2 von 5 Sternen
BLUNT Umbrellas UK-Logo

Antwort von BLUNT Umbrellas UK

Our team has contacted you directly to get this sorted for you Angela. It is a very testing time here in the UK with deliveries due to the strikes however we will get this sorted for you.

Bewertet mit 5 von 5 Sternen

Fabulous Umbrella!

This is my first Blunt umbrella and I’m so impressed with the amazing quality of my Metro. It’s a beautiful yellow, glides open at the touch of a button (it doesn’t explode open, endangering people nearby, like my previous umbrellas) and closes equally easily manually. The well covered end spokes are wonderful as I no longer worry about poking someone’s eye out and it feels so beautifully made. I even use the excellent carry sleeve as the zip at the top makes it easy to put back in. It can occasionally blow inside out in a large gust of wind but easily returns to shape.
The only minor downside is that it is quite a bit longer and a bit heavier than the previous collapsible umbrella I carried in my bag (I measured my bag before I bought this and it just fits in) but I now think that is a price worth paying for such a well made, strong umbrella.
I appreciated the nicely designed cardboard box it came in so it only needed paper wrapping for shipping - no outsize box or plastic involved.
I’m very happy that I could get it in the Black Friday sale as that is the only way I could afford to try this wonderful umbrella.
I love my new umbrella and hope it lasts as long as my last umbrella-14 years!

19. Dezember 2022
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Antwort von BLUNT Umbrellas UK

Thanks Nancy, we are so pleased that you are happy with your BLUNT experience.

Bewertet mit 5 von 5 Sternen

Amazing Customer Service

Blunt U.K. blatantly has THE BEST customer service EVER!! I had to contact them to get my umbrella repaired and they went the extra mile to help me (it was quite a complicated situation as I live overseas), and they arranged pick up, repair and return to fit in with a trip back to the U.K. Excellent communication, so helpful.

Thank you soooooo much to the team! Not only are the umbrellas amazing… but the CX is too!!

8. Dezember 2022
Bewertung ohne vorherige Einladung
BLUNT Umbrellas UK-Logo

Antwort von BLUNT Umbrellas UK

Delighted we could make it work for you, thanks for taking the time to write!

Bewertet mit 2 von 5 Sternen

Courier nightmare

Courier didn’t even attempt to deliver it, just sent it back to depot, they had to resend another one out. Took three weeks to get it

Umbrella is well made and sturdy, just delivery was terrible

17. Dezember 2022
BLUNT Umbrellas UK-Logo

Antwort von BLUNT Umbrellas UK

Pleased you are happy with our product Mark - we appreciate your frustration with the delivery, a real challenge for all at present throughout the UK. Team BLUNT

Bewertet mit 5 von 5 Sternen

The umbrellas are superbly made

The umbrellas are superbly made, sturdy and look very fine. Packaging is good quality and delivery was prompt.

25. November 2022
BLUNT Umbrellas UK-Logo

Antwort von BLUNT Umbrellas UK

Hi Jonathan,

Thanks for taking the time to write your review, great to hear you appreciate the quality and style of our umbrellas and packaging too - here's to your BLUNT keeping you covered in all weathers.
Many thanks
Team BLUNT

Bewertet mit 5 von 5 Sternen

One plus one equals three

The real solution to covering all the bases in rainy conditions is to have two brollies - one with does the "manly" job, due to its size, and is based at home. The other, which can be based in the car, or at home, is for those outings where there is a CHANCE of rain, and is easy to carry around i.e. folding.
I added the second - a Metro, to my already acquired Classic. I now feel comprehensively covered!

16. Dezember 2022
BLUNT Umbrellas UK-Logo

Antwort von BLUNT Umbrellas UK

Great to hear Allan - thanks for taking the time!

Bewertet mit 5 von 5 Sternen

Excellent products

5. Dezember 2022
BLUNT Umbrellas UK-Logo

Antwort von BLUNT Umbrellas UK

Hi John great to hear, we think our ☂ are excellent too!
Thanks for your review - Team BLUNT

Bewertet mit 5 von 5 Sternen

We used Blunt for a corporate order in…

We used Blunt for a corporate order in the UK and Bid couldn't have been more helpful! I have a Blunt umbrella from NZ so already knew they were great quality and was super impressed at how easy it was to order custom umbrellas as corporate gifts. Bid went over and above to ensure that we'd get our umbrellas delivered in time for the holidays and the Blunt design team did a fantastic job at incorporating our logo and providing design mock ups. Would def recommend, thanks again Bid!

14. Dezember 2022
Bewertung ohne vorherige Einladung
BLUNT Umbrellas UK-Logo

Antwort von BLUNT Umbrellas UK

Hi Amy
Thanks for taking the time to write your review, we are so pleased that you are happy with your BLUNT experience! We'll be sure to mention your positive feedback to our Corporate Branded team.
Many thanks
Team BLUNT

Bewertet mit 5 von 5 Sternen

great product

Good product

1. Dezember 2022
BLUNT Umbrellas UK-Logo

Antwort von BLUNT Umbrellas UK

Hello David,
Thanks for your feedback, we hope you enjoy using your Blunt ☔
Kind regards
Team Blunt

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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