Ordered a blazer the afternoon before school started in the morning their driver delivered the blazer for Mearns Castle by 7pm to my home in Maidenhill. Quite a few of the folk who order .don't look... Mehr ansehen
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Das sagen Bewerter
The worst customer service I've ever experienced. I ordered a school blazer online. I never received any notification as to how long I'd have to wait to receive my order. When I phoned it went to v... Mehr ansehen
I'm another that didn't check reviews before ordering, but a class whatsapp group suggested Blossoms, and some rated them well. I ordered a blazer and noted the disclaimer on the website informin... Mehr ansehen
No answer the phone calls and emails. 4 weeks time given but after the 4weeks no update at all. Try to contact them through phone and email but no reply the email and phones never answer or go throug... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Blossoms School Wear is a Specialist School Uniform Stockist. We supply uniforms for schools across the Greater Glasgow area that can be purchased at our East Kilbride Shopping Centre and online.
Kontaktinformationen
Unit 36, Southgate, East Kilbride Shopping Centre, G741LT, Glasgow, Vereinigtes Königreich
- 01355570111
- sales@blossomsschoolwear.com
- blossomsschoolwear.com
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Das haben sich andere Leute angesehen
Would give zero stars if available..AVOID
Ordered placed on 16th May and still to date ( 6th August 2025) order still hasn't been fulfilled, ive emailed and emailed and all stated was issue with postage but nearly 3 months is a joke
I would totally avoid this company
Would give no stars if this was…
Would give no stars if this was possible. Ordered uniforms in May 2025 and from website they were expected to arrive in 10-14 days. They still hadn’t arrived by 19th of June so emailed company and eventually got through on phone. Spoke to a man and was told they would arrive in the next fortnight . Have phoned shop many times since as they never arrived - keep getting through to answering machine. Really angry that I’ve been left with no uniforms or money returned. Had hoped I would have had them long before now so I could ensure they would fit my granddaughters and would have enough time to exchange them if they did not fit. As a pensioner £160 is not easily available to have at hand to go elsewhere to purchase new uniforms. Still no reply when calling shop just now despite online it says shop open till 17.30
Ordered online only received half of…
Ordered online only received half of the school uniform. I was told the rest would be delivered but never was. Spoke to the manager several times on the phone and was told that the Hillpark hoodies had to be made up and he would do it right away and have them sent out. Never happened and then my number was blocked. When visiting the store the manager was never available and suddenly the staff member couldn’t speak good English and had to wait for the manager to deal with. He was never available. Would not use again and wouldn’t recommend them.
Do not buy from here
Do not buy from here. Their website says "We offer a 30 day no-quibble returns policy - if you are unhappy with your order for any reason and require either a replacement or refund, then please send the goods back..." Had purchased in their store, which is listed on the website - told exchange only with 3 months to use. We do not need any uniform items they stock. Store policy not displayed and contradicts website.
DO NOT SHOP HERE
DO NOT SHOP HERE.
Ordered uniform in July. No sign. Phone calls, emails, reviews…told it has been dispatched on three different occasions, no sign of it. Told I was getting a refund for part that they couldn’t deliver, no sign of money.
No refund despite clearly being asked for a full refund. Owner does not care. He has now stolen my money and is refusing to return it. Do not buy from him.
Not a good experience …
Ordered a tie online 3 weeks ago at Ayr road shop paid it and got receipt. Heard nothing and went to shop to be told after a phone call to their E.K. Shop it would be sent over and I’m still waiting on a call to say it’s there . It was only a tie but not very good service. I’d avoid using this shop.
SCAM
SCAM
Ordered on the 9th September, no sign of it yet (16.10.24) have sent emails and tried to call both offices, but no response. Avoid at all costs, I think someone should report to trading standards as they have taken my money?!
30.10.24 - still no sign of my order. I will be reporting this shop, they are a scam. Do not buy from them, you will not receive your order.
AVOID AT ALL COSTS
1 star is being generous when it comes to Blossoms School Wear. Placed an order in the EK store 2 months ago, only to receive a call today to say they cannot provide me with the order as it is now out of stock. Fine..slightly annoying..but I’d receive a refund surely? When I asked for a refund the lady said that they don’t offer them here at blossoms and the best she can do is a credit note for the shop. This is completely ridiculous as I’d paid for an item the shop cannot provide so I am due a full refund. I decided to visit in person to see if I could speak to a manager. I was told the manager was on holiday and the staff had no idea when she would be back, and apparently nobody had been left in charge while she was away. Nobody knew what to do/who to contact in this instance, or even how to process a return if they allowed to authorise them. Another lady was in at the same time complaining about their lacking customer service and requesting a refund too since they had also cancelled her order. We both eventually received a refund but I will tell you one thing, it was not easy to get and they simply did not care that I or the other lady were out of pocket with no resolution offered other than said credit note. Honestly, they just have horrendous customer service and I most definitely will not be returning here in future. Consistently poor service received over the years and I’m absolutely fed up with the hassle that goes hand in hand when ordering from this shop. AVOID AT ALL COSTS.
AVOID
Despite always supporting local, I have avoided this place for years as it has a terrible reputation. Lately the owner has been trying to engage on a local Facebook page so I decided to give them a go. What a stupid thing to do. I’m still waiting for my order and they’ve stopped replying to me. AVOID AVOID AVOID
Shame 0 stars isn’t an option!
Shame 0 stars isn’t an option!! Avoid at all costs. How this place is still open is beyond me. Con artists to say the least. Still waiting on unit I ordered in august. Strung along with excuse after excuse.
Shocking service ordered a rain jacket…
Shocking service ordered a rain jacket and T-shirt and have been waiting over a month and a half still no jacket or tshirts and staff are refusing to refund as they don't know how to will definitely never use again and don't recommend.
Shocking business !
Shocking business !! Didn’t have my daughter’s uniform ready on time and the managers attitude towards me and cheek was terrible !! Tried to bypass my refund saying it would be back on my card when I didn’t even pay with card it was cash , finally got my refund after I got nothing but abuse off the manager. Strongly advise to stay away from this business
I ordered 2 hoodies for son
I ordered 2 hoodies for son, sent several emails & phoned them around 4 times regarding delivery I was fobbed off many times, they finally sent me an email saying that goods have been sent, I received my items today with shoddy embroidery on them really annoyed as I expected to get a decent uniform for my son - won't ever buy from them again.
Racism after delayed forgot about order
Item was poor quality ordered early and wasn't even ready for day before school. Spent a lot on the years money grabbing and rude her staff are terrified of her. She was calling me white trash and my kind of people etc
Absolutely awful business
Absolutely awful business. Nothing but lies about order status and deliveries. Rude staff. Terrible organisation. Only good thing is the quality of items when they finally do arrive.
ZERO STARS!
ZERO STARS!! AVOID AVOID AVOID!!!!
I honestly can’t believe this “company” is still running and by the time I contact all the schools that they deal with, trading standards and ek centre management. I hope they see a huge decline in sales!
Firstly, arriving in the store last week I was greeted by a lovely younger woman who was extremely lovely and helpful but she was a wee nervous wreck and working on her last nerve tbh. But all the girls seemed really on edge! No wonder after then meeting that HORROR of a thing that calls herself a manager today.
So after ordering last week, I noticed that my order was quite a bit different price wise compared to their online shop. So I thought today whilst I collect part of my order, I’ll just ask why….
So I enter the shop, more than happy to wait for for someone to become available to serve me. Then I’m “greeted” by the most arrogant woman I have ever came across. “Are you being served” as she huffed towards me. When I replied “no not yet” she snapped back “well I’m busy but come here” WOW, ok then!
So I explained the above and she just would not allow me to speak, snapping at me, shouting at me, speaking over me. Then proceeds to get on her phone to phone someone, speaking about me like I was something off of her shoe and couldn’t hear her. Then she starts to full scale shout and argue with another customer in the store whilst serving me and on the phone to whoever. I stepped back and let her carry on, waited till she finished and tried to tell her that I had the order with the different prices on my phone if she wanted to have a look. But no, she is on this phone just barking away. So by this point I am so over it, and just tell her to cancel the order and I’ll take the refund. I’ll be honest, I was being pretty short with her at this point. She then “shoooes me” out of her shop waving her hand at me and told me “no items and no refund”.
I had to then stand and argue with her and refuse to leave her store without my refund, she then refused me to take my receipt which again I wasn’t leaving without as this was a refund to my card.
For her own health she needs to just shut up shop before she combusts with sheer rage!!! That level of arrogance, nastiness and attitude is just so uncalled for and not normal nor healthy.
Since posting on my personal social media, I have had so many people contact me with similar complaints and worse. I have even have a past employee contact me, and now I totally understand why those employees that day were so on edge.
So shop at Blossoms in East Kilbride or Newton Mearns (also known as diff names in paisley, you know that store that took all the money and closed before schools went back) if you want to be robbed, lied to, spoken to like dirt, and never receive your order.
Oh and not to forget, the person she was speaking to in the shop was telling her to tell me to refresh my page as I stood in the shop. (I had all the screenshots which are are date and time stamped from the day I purchased and today’s date for reference). They were upping the prices to what they had over charged me in the store LITERALLY AS I STOOD IN FRONT OF THEM!!!
This company take your money then avoid…
This company take your money then avoid you never reply to emails , calls . Ordered more than 1 month ago paid for home delivery , was suppose to receive 2weeks ago still heard nothing . Good at taking your money but not supplying your goods . Avoid at all cost
Give it up
Honestly, even a 1 star review is 1 star too many.
Absolutely baffled as to how this “shop” is still open. Owned by clowns that couldn’t even run a circus.
Do not give them a penny🙂. And if you do, be prepared to have to go through your bank to receive any sort of refund for the school uniform that they do NOT provide, as they will string you along with excuses for as long as they can.
In all seriousness, take a quick look anywhere online (Facebook, Yelp, Trust Pilot) and you’ll see that the reviews and customer experiences are consistently the same.
Wrong items received, no response to emails
Ordered two tartan pinnies for my daughter, previous ones bought elsewhere and should have gone there again.
Took about a week to arrive, so not too bad, despite no acknowledgement of the order. On opening discovered that they were the wrong tartan ,almost the inverse colours of what it was supposed to be. Have tried to contact to via their website and email to arrange replacement with the correct items and return of the wrong ones, but zero response. Will now need to order two more elsewhere to ensure I have them before the new term starts.
Discriminative and shocking employer's- Scamming customers continously and compulsively lie!
Im sorry i have to share this and resent even one star. My daughter was an employee here, last year 2023 she left school and got her first job in blossoms. On her first week she was told if anyone asked about the paisley shop that was all over the media for dissapearing after taking everyones money n not supplying uniforms, she was to deny any knowledge of it being associated with blossoms despite it being the same family!
From her second week onwards the owner left her saying he was off to Morocco and my 16 yr old was left alone to open the shop every day and things became really bad, she was abused verbally by every second customer who came in through the door because they hadn't recieved there order. She had to call his mother repeatedly to ask where these orders were and she simply wouldn't tell her anything so she was left having to deal with people not knowing how to resolve there concerns. Every week she was meant to be paid on the Friday, but no wage went in she would spend days calling the mother who is in charge and seems to controls the entire business (extremely rude and ignorant woman) asking why she hadnt been paid and the excuses and lies just kept going. Then two weeks after that the guy Hashim returned and my daughter was called to come see him on her day off to be told she was being dismissed because she had autism and he said she would no longer be able to work there. She was mentally drained by this point by all the abuse she had taken, hours she had put in and hard work for no pay to try and keep the place running in his absence and to be discriminated agaist like this was soul destroying. She still to this day was never paid for the first week or the last two weeks she worked. And was completely broken by the time she left. They are a disgraceful business and treat people like rubbish, the handful of customers who are lucky enough to walk out with stuff are in the minority in comparison to the amount of ppl being let down and strung along with repeated excuses. Hundreds of the July orders still weren't with the customers even in October, it was shocking. Iv never actually spoken up about it and hadnt intended on because it was more important i focus on supporting my daughter. However when i seen the positive reviews it really concerned me, it is now really important i speak up so this doesn't start happening this year all over again!! We as a family are Very passionate about and supportive of all our local businesses for over 40 years but from what we learned about the inside workings of Blossoms (which btw its actually not even called that😖if you check company house changes its trading name just about every year) its an absolute scam, i don't know how they are even still trading. The owner may come across as a nice guy, however he was notably controlled by his mother and father who own the businesses and have them in their childrens names, the paisley one, mearns one and east Kilbride one . I just felt it was time to share our experience as I don't want this next terms customers being treated the same way as last years customers in August it was appaulling!!! Not to mention leaving a 16 Yr old with autism alone for weeks without any kind of support or training! Knowing she would be left dealing with their customers upset at not having there orders and no sign of them is very poor. They do not deserve the hard earned cash of the residents here and they are certainly not an honest hard working small local business who deserves the support of the newton mearns and surrounding communities.😞
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