After dropping out some pieces at the store o realised something had changed. I approached Blanc and had Hanna dealing with me. Without any hesitation she went an extra mile to help me. I really ap... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I arranged for my down duvet to be dry cleaned and it was due to be delivered back to me on Friday. The collection was punctual, but the delivery never arrived, and I received no notification... Mehr ansehen
Unternehmen hat geantwortet
Emine and Nora always do a wonderful job repairing and darning my clothes. Last month they altered two pairs of trousers and even made a little hair scrunchie out of the spare material. Everyone in th... Mehr ansehen
Unternehmen hat geantwortet
Stay away - this cleaner degraded the finish of my angora mix coat and charged me almost £40 for it. I'd have done better with the local hole-in-the-wall, which ironically I shunned because I wasn't... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Chemische Reinigung
- Änderungsschneiderei
- Gebäudereinigung
- Wäscheservice
- Schuhreparaturwerkstatt
- Schneiderei
Vom Unternehmen geschrieben
BLANC is the UK's leading aftercare specialist revolutionising clothing aftercare. We offer a sustainable alternative to dry cleaning as well as alterations & repairs and are committed to making our clothes last longer. At BLANC, we clean the most delicate garments (including those with a dry clean only label) using eco-technologies such as wet cleaning and liquid CO2 cleaning, which are the most sustainable and health-friendly methods of cleaning currently available in the world. Our process combines artisan care with expert tech to deliver a better quality clean and is kinder to your skin, your clothes, and our planet. We offer a convenient Home pick up & delivery service which you can book online and also have 4 stores in central London if you prefer to speak face-to-face with an expert or if you need some measurements taken for expert clothing alterations.
Kontaktinformationen
London, Vereinigtes Königreich
- 020 8004 2630
- info@blancliving.co
- blancliving.co
2.9
Akzeptabel
461 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Hat 70 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Joseph is an amazing tailor !he is more…
Joseph is an amazing tailor !he is more then that he is a true designer and artist.
I was super happy with the amazing work he’s done on a very expensive dress I had.
6. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von BLANC
Thank you Nayla for taking the time out to leave this review for our tailoring service in South Kensington. At Blanc we always have our tailors advice and then do the best possible work. We thank you for your review - Blanc Customer Care team.
Milla Nova Wedding Dress
I brought Joe my wedding dress in March to be altered for a June wedding. The dress was a gorgeous Milla Nova dress that had a tight corset top. When I tried on the dress the first time with Joe it was clear that I had lost of lot of weight and the dress needed to be altered significantly. He was perfect, together we made a plan on how much more weight i could lose, timeline for the dress and how he was going to make it look the best on me. He did a fantastic job. Furthermore, I needed to travel to Italy with the dress therefore he advised me on how travel with the bag (packing it correctly for BA) and what to do when i reach Italy. Highly recommend Joe as his treatment of brides is top level.
6. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von BLANC
Hi Francesca, this is a fantastic review and really tells the story and experience of having a wedding dress altered here at Blanc. It seems that everything that could have been done and advises was. I know Joseph will be pleased to read this review and for those looking for the best place to receive this type of service- Well Blanc South Kensington is that place! all the best for the wedding Francesca - Thank you - Blanc Customer Care Team.
Joseph is the best!!!
Joseph is the best!!!! He made my wedding dress better than it was - super happy with his work and he’s also honest and very knowledgeable! Very talented and I would recommend him to all of my friends! Thank you for all your hard work Joseph!
6. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von BLANC
Thanks EK for taking the time out of what must be a busy schedule right now to post this review. When it comes to wedding dresses Joseph is the expert and is always happy to advice, quote and just complete some outstanding work. I know Joseph will be pleased to read this review. Thank You = Blanc Customer Care Team.
Top-notch customer service
Had the best customer service experience in London at Blanc Chelsea a week ago: I have just moved from New York. Used them for alterations on a few pants, shirts and jackets. Crystel was an absolute pleasure to deal with: positive, high-energy, knowledgable and professional. She should teach a lesson on customer service to London businesses. They did an amazing job with the alterations, and, finished them way ahead of schedule. My wife has used this store for dry-cleaning, and she is impressed with the quality as well. Needless to say, I will be back for any alterations in the future. Thank you.
27. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von BLANC
Thank You TH for the glowing review of our Chelsea store and for Crystal who does just an amazing job on everything from a simple alteration to completing the work on the most complex of wedding dresses. We appreciate this review and I am sure the team will be delighted to read this. Thank You - Blanc Customer Care Team.
It was my first time using Joseph for…
It was my first time using Joseph for tailoring and he did such a great job at adjusting the top to the exact style I wanted. Highly recommend him!
5. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von BLANC
Thanks for taking the time out to leave this review for our tailoring services in South Kensington. It is pleasing to read that your top has been altered in a way that makes a great fit now. We thank you for your custom - Blanc Customer Care Team.
… Best experience with Crystel
Crystel is so professional warm and very welcoming
She understood directly what I want. she is so fast and efficient.
I highly recommend
3. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von BLANC
Thank you for taking the time out to leave this review for Crystel, Crystal is one of newest additions to our team of talented people who specialise in Wedding Dresses and complex garments. Our Chelsea store where Crystal works has a unique bridal fitting room that is already becoming very popular. Thank You for your feedback - Blanc Customer Care Team.
Viktoria is amazing and super kind
Viktoria is amazing and super kind, professional! Highly recommended
2. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von BLANC
Thanks Gem we really appreciate this review. I am sure Viktoria will be so pleased to read this. She has done some amazing things since joining the team and our South Kensington store just gets better and better. Thank You - Blanc Customer Care Team.
Joseph is a genius
Joseph is a genius! He did the wedding dress alterations for my dress and it only required one fitting. The dress is perfect, but he somehow improved upon that perfection with his attention to detail. Would use his service again anytime and can’t recommend enough.
24. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von BLANC
Hello Jo, thank you so much for taking the time out to leave this review it is much appreciated. I know this period is very busy for you so we are pleased that the work has been done with just the one fitting. Our wedding dress service in both our South Kensington store and our Chelsea wedding studio is the best there is! All the best with the wedding and Thank you again. Blanc Customer Care Team.
Joseph is a very professional tailor
Joseph is a very professional tailor who’s done my coat sleeves, and tailoring of my trousers and jeans also!
22. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von BLANC
Thank you Nicholas for taking the time out to leave a review for our tailoring services in our South Kensington store. It is great to read that your items met your expectations! Do remember when you want these items professionally cleaned do come back and see us. Thank You - Blanc Customer Care Team.
Intricate wedding dress alterations
Excellent service for wedding dress alterations (very intricate and difficult request) plus dry cleaning. I’ve used the service since and highly recommend the company. Joseph is fantastic and brilliant at what he does, I knew I could trust him with all my alterations in future.
12. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von BLANC
Thank You Charlotte for taking the time out to leave a review when things must be so busy for you right now! Our wedding dress service is of the highest standard and our tailors take great pride in delivering excellent results. All the best for your wedding and thank you - Blanc Customer Care Team.
Best tailor
Amazing alterations service at Blanc Bute street. Joseph the tailor is a magician, and super nice too! 5* !
20. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von BLANC
Olivier, thank you for your review on our tailoring service in South Kensington. All of our tailors take great pride in the work that they do and are always pleased to receive this type of feedback.. Thank You - Blanc Customer Care Team.
I was in such good hands with Joseph…
I was in such good hands with Joseph being the tailor for my wedding dress. He is very professional, knows what he is doing, and very keen to ensure that you as a client is happy with the results. Highly recommend !🤗
20. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von BLANC
Hello Jess, I am sure you are really busy with wedding plans right now! so thank you so much for taking the time out to leave this review for our wedding dress service in South Kensington. Joseph prides himself on delivering excellent results every single time! Thank you again - Blanc Customer Care Team.
Excellent service and workmanship
Excellent service and workmanship. I brought a new jacket here that needed altering at the shoulder and on the sleeve seams. Cristel took a lot of time and care to mark the jacket just right for the alterations. She knew exactly what needed to be done. Viktoria, who takes customer orders, is a very pleasant and nice person. Plus, my jacket was completed five days before I was told I would get it. All in all, a very good place to go for mending and alterations on clothing.
15. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von BLANC
Hi Sylvia thank you for taking the time out to leave a review for our tailoring service in South Kensington Our team there are always pleased to advice, quote and just deliver a fantastic result on everything they do. If we have the opportunity to get customers garments completed at pace we will. Thank You - Blanc Customer Care Team.
It has been wonderful working with…
It has been wonderful working with Joseph in Mews Bridal for the alterations on my wedding dress. He is very talented and was always someone I could trust with something so special to me. His advice has been so helpful and my dress is perfect! Thank you!
17. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von BLANC
Hi Marina, Well it is great to hear that your dress has been completed and is perfect! Our wedding dress service in South Kensington and Chelsea delivers amazing results every time. I am so pleased as will Joseph be to read your review. Thank You - Blanc Customer Care team.
Crystel at Blanc is a joy to be around
Crystel at Blanc is a joy to be around. Crystel altered my wedding dress, she knows what she’s talking about she is very talented. She makes you feel comfortable and in safe hands. She made the dress look superb. A wonderful experience.
15. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von BLANC
Rebecca, thank you so much for taking the time out of your busy schedule to leave us a review for our services in Chelsea. Crystel new to our team but bringing with her all the skills and knowledge of a talented dress maker. Crystel is amazing with wedding dresses and working from our new wedding studio in Chelsea is always happy to advice, quote and just do an amazing job. Thank You - Blanc Customer Care Team.
Do not use this dry cleaner
Do not use this dry cleaner. They are terrible and have awful customer service. If you notice the positive reviews are all about Joseph who is an excellent tailor and is unfortunately affiliated with this terrible company. He deserves so much better and so do your clothes.
24. April 2023
Bewertung ohne vorherige Einladung
Antwort von BLANC
Hello Isabella, I am disappointed to read your review, we actually receive reviews for all of our teams both here on TrustPilot and also on Google and the vast majority are very positive. I would really like to look into your issue and help out but we cannot locate any account for you at Blanc? If you could drop a note to info@blancliving.co I will take a look personally. Thank You - Customer Director.
Choose this service!
BLANC South Kensington is the local branch I always go to and have always had a wonderful time with a personal touch. Joseph was very attentive when I came in for my dress tailoring, he was honest and made sure my dress was actually done right. The ladies at the reception desk were also so cheerful, friendly, and helpful. I would recommend everyone to go to the store for a professional and honest experience worth your money.
11. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von BLANC
Thank you Nela for taking the time out to leave this review for our South KEnsington store team. It may be tailoring or delicate cleaning that is required, but whatever it may be the team in South Kensington are always ready to help in every way they can. Thank You - Blanc Customer Care Team.
Incredibly talented and provides professional service
Joseph is talented and professional - he made adjustments to my wedding dress incredibly quickly and was great to go through the dress process with. He’s got wonderful energy and a creative eye. Would highly recommend him.
5. April 2023
Bewertung ohne vorherige Einladung
Antwort von BLANC
Thank you Sophie for taking the time out in what must be a busy schedule to leave this review for our tailoring in Notting Hill. We have now opened our wedding studio in Chelsea to improve even more the experience with the fittings. Thank You - Blanc Customer Care Team.
Wedding dress alterations - Joseph was absolutely WONDERFUL
Joseph was absolutely WONDERFUL! He took my satin wedding dress from three sizes too big to perfect fit. He and the BLANC team were so kind and made the process easy and painless. I will be back for other alterations :)
9. Mai 2023
Bewertung ohne vorherige Einladung
I used BLANC for my wedding dress…
I used BLANC for my wedding dress cleaning and alterations and they have done a fantastic job. Joseph was amazing, there were a lot of alterations and all have been made perfectly. Thank you Joseph!
5. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von BLANC
Thank you Annabel taking the time out to leave a review during this busy period for you in much appreciated. Our team at Blanc either in South Kensington or any of our stores are always willing to advice, quote and complete complex work on time and to a high level. All the best for the wedding and Thank You - Blanc Customer Care Team.
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