Blackwolf Coffee Bewertungen 

Totally rubbish customer service. Ordered on 25 Aug 26 and as of 05 Sept 26 I have had no delivery, my order is still being packed and despite 2 emails chasing them for an update I have had no response. They are based in Manchester, I live in South Yorkshire so I could have walked over there, picked it up myself and got back quicker.

Do not use this company. £35 wasted!! Looks like its a total scam!

3 emails sent and no reply no order sent out no reply on order

Ordered 10 days ago. After no shipping told issue with stock and will ship very soon. Still not shipped after a couple of days so requested refund. No reply!

Ordered items 10 days ago. Not been shipped yet. Have emailed several times, and private messaged on social media. There has been zero replies and starting to think this company is a scam. Seriously avoid dealing with them.

Ordered in the 9th, still no items, no response to communication attempts.

Order placed, everything seemed to be in stock. After no further update, chased, to be told out of stock and could not be dispatched. Had to keep chasing for updates, but took over two weeks for order to be dispatched and in end was different to what I ordered! Seem to be copying another coffee company, but other company gives far better service!

9 working days later and still not delivered, customer support has not responded to my request to refund the order.

Horrendous service. Ordered close to a week ago paying for 1-3 day shipping. Inadvertently ordered smiting linked to a repeat order and cannot cancel until at least 2 orders are processed. Okay my bad I didn’t read correctly there. Have emailed 3 times in 2 days and had an automated reply from “Amanda” that my orders is delayed with no other information. No reply from any follow up emails or questions.

Customer service are not helpful, delay after delay, but quick to take your money, no coffee arrives , buyers beware

I love their sister company skull crusher, and this company’s coffee (dark roast for me is excellent but the customer service is about the worst company I’ve ever dealt with. I ordered coffee at the beginning of November 2024, it went to wrong address and eventually went back to black wolf, but I can’t seem to get a response from them so I can’t get my coffee they owe me. Frustrating.