This was my second order from Blackmoor Nursery and I was just as pleased with it as I was with my first! 2 Lovely half standard redcurrants arrived expertly packaged and delivered as informed.. exce... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered Tuesday night, delivered on Thursday. Very helpful description of plants on the website. Great quality plants, securely packed for safe travelling. I will use Blackmoor again.
Unternehmen hat geantwortet
There was a small query regarding my order and the customer service was very good. Delivery was prompt and plants arrived in good condition. They appear to be thriving now I have planted up.
Unternehmen hat geantwortet
Given the long hot, dry weather we have had this year, the container grown plants were in surprisingly good condition on delivery. They were well packed and promptly delivered. On the basis of this ex... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Blackmoor is one of very few Nurseries in the UK offering gardeners the opportunity to buy fruit plants direct from our Nursery. Blackmoor Nurseries is part of Blackmoor Estate in Hampshire which has been run by the Selborne family for several generations. At Blackmoor we are very proud about our heritage and history, and we’re absolutely passionate about our fruit plants. We have been growing them at our Hampshire based estate for over 100 years. All of our staff have been trained to the highest level in both the growing and packing of our plants and we all strive to produce top quality fruit trees and soft fruit plants. All orders are subject to rigorous quality tests at every stage of growth, and throughout the processes of lifting to packing. Roots are soaked and covered before shipping which means that each plant reaches the customer in prime condition. Our customer service team are all Blackmoor Nursery people and are happy to provide expert advice either by phone or email. They are industry experts and are always happy to share their knowledge and tips about how to get the very best from growing fruit.
Kontaktinformationen
Blackmoor Estate, GU33 6BS, Liss, Vereinigtes Königreich
- 01420 473576
- sales@blackmoor.co.uk
- blackmoor.co.uk
4.9
Hervorragend
287 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Blackmoor Nurseries
Hi Karen,
Thank you so much for taking the time to leave such a wonderful review. I’m absolutely delighted to hear that you liked our delivery service and that you were pleased with the quality and value of the plants. Your positive feedback means a lot to us, and it’s always great to know that our efforts are appreciated. If there’s ever anything more we can do for you, please don’t hesitate to reach out. Many thanks again for your support!
Best wishes,
Jon
A nice selection of fruiting plants & trees
A nice selection of healthy fruiting plants & trees direct from the growers. Communications were helpful, payments easy and delivery was quick.
8. September 2025
Antwort von Blackmoor Nurseries
Hi,
Thank you so much for taking the time to leave such a wonderful review. I truly appreciate your kind words about the variety of fruiting plants and trees, as well as your comments on our communication, payment process, and delivery speed. It's always great to hear that everything went smoothly and that you were pleased with your experience. Your feedback means a lot, and I'm grateful for your support. If you ever need anything else or have any questions, please don't hesitate to reach out.
Thanks again!
Jon
Excellent customer service
Excellent customer service. My order was held for a week, for my convenience. Then delivery was smooth and efficient.
24. Februar 2026
Antwort von Blackmoor Nurseries
Hi Amanda,
Thank you so much for taking the time to leave such a wonderful review for blackmoor.co.uk! We really appreciate your kind words about our customer service, and we're glad that holding your order for a week was helpful for you. It's great to hear that the delivery went smoothly and efficiently as well.
Thanks again for sharing your experience—it means a lot to us. If there's anything else we can do for you, please let us know!
Best wishes,
Jon
Nice, healthy rootstocks
I had to wait a little while to get them, but they were worth the wait. Very pleased.
24. Februar 2026
Antwort von Blackmoor Nurseries
Hi,
Thank you so much for sharing your feedback. I'm glad to hear that you found the delivery worth the wait and that you're pleased with the results. Your satisfaction means a lot, and I truly appreciate you taking the time to let me know. If there's anything else I can assist with, please don't hesitate to reach out.
Thanks again!
Jon
Good quality rootstock
Good quality rootstock, well packed and reasonably priced. Due to weather, these plants arrived late so I am not sure if they will get going in time to graft this year. I'll try anyway.
24. Februar 2026
Antwort von Blackmoor Nurseries
Hi David,
Thank you so much for taking the time to leave your feedback about our rootstock. We genuinely appreciate your comments on the quality, packaging, and pricing—it’s always encouraging to hear positive remarks from our customers.
We understand the weather caused a bit of a delay with your delivery, and I can assure you the plants still settle in well for grafting this season. Please let us know how things progress, and don’t hesitate to reach out if you have any questions or need support.
Thanks again for sharing your thoughts with us!
Best wishes
Jon
Helpful company
Helpful company that was willing to hold delivery until I was back from a break.
23. Februar 2026
Antwort von Blackmoor Nurseries
Hi Keith,
Thank you so much for taking the time to leave such a fantastic review! I truly appreciate your kind words and am glad we could accommodate your delivery schedule. We're always here to help and it's great to know our efforts made a difference for you.
Thanks again for your feedback and support.
Best wishes,
Jon
Excellent customer service
Excellent customer service resolved the issue with courier delivery.
Very good healthy looking fruit trees & hedging received. Thank you!
23. Februar 2026
Antwort von Blackmoor Nurseries
Hi Alexandra,
Thank you so much for taking the time to share your feedback. I'm really glad to hear that you were pleased with the customer service and that the fruit trees and hedging arrived healthy and in great shape. Your appreciation truly means a lot, and it's always wonderful to know that everything went smoothly with your order. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thanks again for your kind words!
Jon
Ordered Quince A for grafting pear tree…
Ordered Quince A for grafting pear tree . Blackmoor Nuseries were excellent in delivery and keeping me informed. I ordered and realised I would be on holiday for planed delivery. Blackmoor dealt with my delay request and dispatched my order on time.
Thanks
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Blackmoor Nurseries
Hi,
I'm really glad to hear your order was managed so well, especially with your holiday plans! It’s great to know we took care of your request and made sure everything was delivered right on schedule. Thanks for sharing your positive experience—sounds like the grafting project is off to a smooth start.
Best wishes
Jon
Excellent service
Excellent service. Kept me informed throughout the process from ordering to delivery. My plants were very carefully packaged & arrived in a very healthy condition. I will definitely use again in the future!
23. Februar 2026
Antwort von Blackmoor Nurseries
Hi Matthew,
Thank you so much for taking the time to share your feedback! I really appreciate your kind words about the service and the care taken with your plants. It's wonderful to hear that you were kept informed throughout the process and that your plants arrived healthy and well-packaged. Your satisfaction means a lot, and I'm glad your experience was a positive one. Looking forward to helping you again in the future!
Best wishes,
Jon
Apple Rootstock
Excellent and easy people to deal with. Quality of the Rootstock was also Excellent and well priced.
23. Februar 2026
Antwort von Blackmoor Nurseries
Hi Peter,
Thank you so much for taking the time to leave such a wonderful review. I’m absolutely delighted to hear that you found our nursery easy to work with and that you were pleased with the quality and value of the rootstock. Your positive feedback means a lot to us, and it’s always great to know that our efforts are appreciated. If there’s ever anything more we can do for you, please don’t hesitate to reach out. Many thanks again for your support!
Best regards,
Jon
Excellent plants
Easy ordering, usual excellent plants , arrived well packed and in quick time .
29. Januar 2026
Antwort von Blackmoor Nurseries
Hi Mr Mount,
Thank you for your lovely feedback! We're delighted to hear that you had a smooth ordering process and that the delivery met your expectations. It's wonderful to know that the plants arrived healthy and beautiful.
Your satisfaction is our top priority, and we truly appreciate your kind words and support. If you have any further questions or need assistance, please don't hesitate to reach out.
Best Wishes
Jon
Extremely pleased with fig tree
Easy to find what I was looking for. Prompt delivery with item well protected. Fabulous condition, with good buds/fruit.Very pleased.
28. Januar 2026
Antwort von Blackmoor Nurseries
Hi Mik,
Thank you for your lovely feedback! We're delighted to hear that you had a smooth ordering process and that the delivery met your expectations. It's wonderful to know that the plants arrived healthy and beautiful.
Your satisfaction is our top priority, and we truly appreciate your kind words and support. If you have any further questions or need assistance, please don't hesitate to reach out.
Thanks again!
Best wishes
Jon
Very efficient and helpful service
26. Januar 2026
Antwort von Blackmoor Nurseries
Hi Helena,
Thank you for taking the time to leave a review! I am delighted to hear that you were pleased with the very efficient and helpful service you received.
Your feedback is greatly appreciated and helps us ensure we continue to provide the best service possible.
Best wishes,
Jon
Wrong plums, bad customer service
Bought a Herman's plum tree which went on to produce yellow cooking plums not the lovely purple Herman's as expected. After a lot of "we don't grow/sell yellow plum trees" and "it's not our fault" they eventually agree to replace the tree. The replacement tree has the gone on to produce the same yellow fruits. Blackmoor, despite evidence of these two trees sold by them producing yellow fruit, have been unwilling to accept responsibility. They are unable to supply the correct tree and have offered a refund for the original price of a tree.This does not cover the cost of a replacement tree from elsewhere nor does it reflect the time and effort take in planting and looking after these trees.
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Blackmoor Nurseries
Hi Stephen,
Thank you for getting in touch and sharing your experience with us. I understand your frustration with the situation involving the Herman's plum tree, and I appreciate your patience throughout this process.
I want to clarify that we have offered a full refund for the original price of the tree. While I understand that this may not cover the cost of a replacement tree from another source or the time and effort you have invested in caring for these trees, we hope this gesture demonstrates our commitment to addressing your concerns.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure a satisfactory resolution.
Best regards,
Jon Munday
Customer Service Email sent 23rd January 2026
Thank you for your email and for bringing this issue to our attention once again.
We sincerely apologize for the inconvenience and confusion this has caused you and your customer. We understand how frustrating it must be to receive incorrect fruit trees, especially after having experienced the same issue twice.
Regarding the yellow plums, I must clarify that we have not stocked a yellow plum variety for over 25 years. We produce around 50 Herman Plum trees each year, and we have not received any feedback indicating that the fruit produced is yellow. This situation is indeed puzzling.
We will investigate further to identify the source of the discrepancy. In the meantime, if you have any additional information or documentation that could help us in our investigation, please feel free to share it with us.
Once again, we apologize for any inconvenience this has caused you and your customer.
Thank you for your understanding and cooperation.
Blackmoor Customer Service Team
First time I used this company for my…
First time I used this company for my plant. Strong and healthy and well packaged
14. Januar 2026
Antwort von Blackmoor Nurseries
Hi Glynis,
Thank you for taking the time to leave a review! I am delighted to hear that you were pleased with the quality of the plants and the timely delivery. Your feedback is greatly appreciated and helps us ensure we continue to provide the best service possible.
Best wishes,
Jon
Antwort von Blackmoor Nurseries
Hi Patricia,
It’s wonderful to hear that your order arrived promptly and the courier driver was pleasant to you.
Wishing you a fruitful gardening experience!
Best wishes,
Jon
Antwort von Blackmoor Nurseries
Hi Barry,
Thank you so much for your lovely feedback! It’s wonderful to hear that your order arrived promptly and that you are pleased with the quality of our service. We take great pride in ensuring our products are in excellent condition when they reach you.
Wishing you fruitful gardening experience!
Best regards,
Jon
Prompt despatch of order.Good…
Prompt despatch of order.Good information re delivery and beautiful apple tree and blackcurrants. Everything in excellent condition and looking really fresh.
29. Januar 2026
Antwort von Blackmoor Nurseries
Hi Barbara,
Thank you so much for your lovely feedback! It’s wonderful to hear that your order arrived promptly and that you are pleased with the quality of your apple tree and blackcurrants. We take great pride in ensuring our products are in excellent condition and as fresh as possible when they reach you.
Wishing you a bountiful and fruitful gardening experience!
Best wishes,
Jon
great advice in advance
great advice in advance, and you carefully held back delivery until I needed my tree. Thank you for sterling service
28. Januar 2026
Antwort von Blackmoor Nurseries
Hello Michaela,
Thank you so much for your kind words! We are delighted to hear that your experience with Blackmoor was perfect and that our team was able to provide you with great advice and timely delivery of your tree. Your satisfaction is our top priority, and it means the world to us that we could meet your expectations.
If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We are always here to help and ensure that you continue to have a fantastic experience with us.
Best wishes,
Jon Munday
Great plants & perfectly packed
28. Januar 2026
Antwort von Blackmoor Nurseries
Hi Anne,
Thank you for taking the time to leave a review! I am delighted to hear that you were pleased with the quality of the plants and the timely delivery. Your feedback is greatly appreciated and helps us ensure we continue to provide the best service possible.
Best wishes,
Jon
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.