The product was as ever excellent. However your decision to use 'evri' for the delivery let you down. Of the 3 items they 'delivred' this week 1 was left on my nieghbours porch and 2 (including your... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
It is far the best experience I’ve had since I order online. Very fast response and delivered next day to my house. Regarding the advice always best choice. Thank you and good luck
Unternehmen hat geantwortet
My husband purchased a pair of waterproof steel toe cap trainers and was very pleased with them, a few months later the stitches went on one of the shoes, we couldn’t find the original proof of purcha... Mehr ansehen
Unternehmen hat geantwortet
What started out as a slight order processing error ended in a really positive customer experience. I had only received part of my order (1 of 2 pairs). I also needed to change the size of the pair I... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Founded in 2014. For over a decade, we have grown to become one of the UK's fastest-growing companies, providing active, skilled professionals and tradespeople with performance- and safety-compliant workwear. Designed by traders for traders. At our core, we are driven by a mission to deliver best-in-class durable and functional workwear that doesn’t compromise on comfort at a fair price, empowering our customers in their life's work. We pride ourselves on offering performance products they can rely on, even in the harshest conditions, making us the preferred choice for over 740,000 professionals who need the most rugged workwear without compromise.
Kontaktinformationen
Vereinigtes Königreich
- info@blackhammer.co.uk
- blackhammer.co.uk
4.5
Hervorragend
115 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
i have received my order on time
i have received my order on time , and the quality is on anther level , really it is a value worth it cost
27. August 2025
Quick, easy and super friendly
Had an issue with Amazon sending me old stock of a certain shoe I liked, I reached out to black hammer about this and they let me know it was definitely old stock and that if I ordered on their site that it would be correct. They also put on next day delivery for me which was unexpected and super nice of them.
26. August 2025
Received my order in 24 hours had query…
Received my order in 24 hours had query with size which was amended very quickly great customer service fast delivery great quality and so comfortable would highly recommend
30. August 2025
Bewertung ohne vorherige Einladung
Amazing experience
Amazing experience! Such great fast customer service even on a Sunday, and I'm excited to my product to come.
17. August 2025
Bewertung ohne vorherige Einladung
Very quick delivery and a good price
Very quick delivery and a good price. Very comfortable work boot
28. Juli 2025
I have been buying black hammer boots…
I have been buying black hammer boots for the last few years,any problems have been resolved quickly and politely. As a bin man I walk a lot of miles and no matter what pair I buy,they work out perfectly for my needs. Highly recommended. Permanent customer here
7. August 2025
Bewertung ohne vorherige Einladung
Great shoes
Great shoes, really comfortable. Only 4 stars because I wanted wear them in store and not just outside and the trainers are slippery on tiles.
28. Juli 2025
Antwort von blackhammer.co.uk
Hi Gregg
We are very sorry your order was lost in transit by Royal Mail, as a third-party delivery service. There are some events beyond our control, and incidents like this are very rare. We were disappointed to hear this happened, and I believe our customer care team have made sure to refund you the full amount for the lost items. If you would like to place another order, please let us know, and we will be happy to help.
Great customer service
Well the experience i had was excellent had no problems custom care team were excellent too , I advised them of a minor fault with my purchase possible manufacturing/ quality control error etc and they were very forth coming kindly gave me 2 gifts so im very happy ,and ivwouldcuse them again.
20. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von blackhammer.co.uk
Thank you for the review, David. We are pleased to hear the customer care team could help you out! Please don't hesitate to contact the team if you encounter any issues in the future.
Just got my 1st order and they come up…
Just got my 1st order and they come up small. I ordered a UK 14 and the size says that but also says eu 48 should say eu 49.5 so to tight for my toes I'm crushed in. To bad they don't do a 15 or just say there a uk 13
10. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von blackhammer.co.uk
Hi sorry, these came up small for you. We offer a 45-day return policy and we are currently updating our site to reflect how our shoes are measured. While the majority of customers do find the sizing works for them, we appreciate that not everybody has the same experience.
If you reach out to our customer support via email or website with your details, they will be able to help you out.
Shoes are great
Shoes are great, slightly bigger in size but it brings a little more comfort if your on your feet all day, style is decent, did not expect them to be waterproof, nice bonus.
20. Juni 2025
Antwort von blackhammer.co.uk
Thank you for your review. If you ever have any issues or queries, please feel free to contact our customer support either via our website or by email at info@blackhammer.co.uk.
Thank you for trusting us with your safety.
Good comfy boots.
17. Juni 2025
Antwort von blackhammer.co.uk
Thanks Nick! This is great to hear as this is one of the key features we prioritise.
The boots are super comfy
19. Juni 2025
Antwort von blackhammer.co.uk
Thanks for the review, much appreciated! If you ever have any questions or issues, please don't hesitate to get in touch with our customer support team via our website or email. Great to have you as a customer Steve!
Clear to understand website- very…
Clear to understand website- very helpful when trying to buy for you other half !!
Good products at great prices!
16. Juni 2025
Antwort von blackhammer.co.uk
Thank you Sue! Please do not hesitate to contact our customer care team should you have any queries or issues.
Antwort von blackhammer.co.uk
Much appreciated, Kevin, glad you had a positive experience. Please feel free to reach out to us via webchat or email if you need any further assistance.
Great pair of work trainers nice and…
Great pair of work trainers nice and light and best bit is they are breathable
16. Juni 2025
Antwort von blackhammer.co.uk
Love this! Glad the safety trainers are serving you well, Colin!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.