Blackcraftcult Bewertungen 

the worst experience ive ever dealt with bobby is whack as hell, Jim Sommers a douchebag, and cydi a thot enjoy robbing. im taking legal action.

I don't recommend this company. Never will order from them again.

Ordine fatto il 23 aprile arrivato oggi 25 giugno (Italia)... e non solo il postino mi ha detto che purtroppo non è ritenuto a fare consegne quindi dovrò ritirarlo personalmente alle Poste, come ciliegina sulla torta dovrò sborsare 12,50 € per spese doganali. WTF?!?
UUN ABORTO COMPLETO!!! PRIMA ED ULTIMA VOLTA... CIAO BLACKCRAFT

DISGUSTING SERVICE. 2 MONTHS AND STILL NO ORDER. THIS IS A JOKE!!! I WISH THERE WAS A WAY TO SERIOUSLY BOYCOTT THIS COMPANY AS THEY ARE JUST STEALING MONEY!! DO NOT BUY PLEASE DO NOT BUY!!!

3 Months and still waiting for my order, I'm at the point that I kinda gave up on hoping I'll ever get it. Spend well over a 100 dollars. Customer service is not replying and if they do they are not helpful at all.

Absolute worst. Spent almost $200aud with them 61 days ago for products which never arrived! They won’t reply to their emails or messages either. Do NOT buy from them! You have been warned!

I ordered a zip up hoodie, and I am completely speechless. It’s better than I expected. Thank you!!!

The took forever to ship. Tracking said package arrived. I don't have the package. It is lost somewhere in the mail. I try to get in touch with the company and can not get an answer. SCAM!

They are saying 7-10 days shipping but its been two weeks and still nothing. They keep giving everyone the COVID run around saying shipping in 7-10 days but theres people that have orders from 30 days that are still waiting.
Stop pushing advertisements and items for sale and fill packages! People spend 100's of dollars here. I understand staff is short because of the pandemic but deleting peoples comments and ignoring is wrong. Start giving tentative dates for shipping instead of a run around.

I’ve never had an issue with BCC and I’ve ordered 3times totaling about $400. Shipping is a bit high but I wouldn’t say it’s so high that It’s a deal breaker. I’ve gotten all my items in the correct sizes and Within reasonable timing. Everything fits true to size as far as my body is concerned anyways. I’m honestly surprised at all the bad reviews But I have no reason to think anyone is lying. They should be giving every customer a great experience considering there’s not too many places to purchase this type of clothing so treating customers right would result in lifelong customers for BCC.

I love most of their designs, but everything is soooo small. Like everything. Hats, shirts, jackets, too small.

I honestly want to give 'zero' stars. The customer service from this company is absolutely horrendous. I haven't even made a purchase yet and I wanted to buy a large number of items. I emailed them over 5 weeks ago with zero response, so I emailed again and still no reply. I tried their online contact box... still no reply. I have contacted them on Twitter - no reply. I messaged them on Instagram and was told to email them, which I had already done. I tried to explain that I had emailed weeks ago with zero response and surprise surprise they didn't respond. I wasn't surprised when I signed onto TrustPilot to see that the majority of their ratings are terrible. After reading half of these, despite liking a few of their products I honestly don't think it's worth the time and effort. STAY AWAY!!!
A gamer friend of mine was apparently asked if they would wear their merch on stream, and I have now told her not to do this because they really are not a company that I think people should be representing. I cannot express how annoyed I am and genuinely surprised I am that I wanted to throw my money at them yet they just did nothing about it.

I ordered two items from this company, luckily they weren't clothes as they seem to have horrible reviews. Items were as described, however wait time takes awhile and contacting customer service is pretty much non-existent. They don't respond to their emails or DMs on FB or IG and their shipping costs are absolutely outrageous especially if they're out of Anaheim. It doesn't make much sense as to why they're charging $22 for shipping, especially if they're within the U.S.
What turned me off is that they choose to ignore the problem and not return messages to try and correct it. You'd think they'd want to keep their customers instead of leaving a bad taste in their mouths. Honestly if I would of read the reviews on trustpilot first, I wouldn't of purchased anything from them to begin with. It's not so much the product that turned me off to them but their lack of respect for their customers.

Never using them again. I bought a hoodie from them, which still says "in stock" to this date, to then get massaged a week or so later saying it isn't in stock so I'm getting a refund. The amount they were going to refund me was less than what I paid originally. I understand the dollar to pound goes up and down, but this is unacceptable. It wasn't my fault that they told me it was in stock, for it to be out of stock, so why should they get to keep £5 of my money? It makes no sense. The woman didn't seem to understand either. Bad customer service.

I'll start by saying I've placed 3 orders with BCC totaling about $1000, which is pretty expensive for only a handful of items. 2 out of the 3 orders I've gotten have been incorrect. They have really poor customer service, probably the worst I've seen online. They don't even send an apology for messing up your order they just tell you to send it back. So cool, I'm wasting money to buy packaging, wasting money to print a label, wasting time and money to drive to a post office then waiting several more weeks for the correct item. I just paid $30+ shipping for a tshirt and now I have to spend all this extra money just to get the tshirt I actually ordered??? What kind of customer service is that.

It took 3 weeks for my order to say it had shipped. 3 WEEKS. Site states 5 to 7 business days. Then a month later when I finally received my items 3 of the 4 were the wrong size. If I'm ordering all XL what in the world would make you send me 3 smalls?? Buyer beware. Never heard back via email to rectify the situation or get a refund.

I ordered a hoodie from the early this week. I failed to read up on them as they seem popular on Facebook. I wanted a small but it came today in the mail & was a XXL. I guess I'm stuck with it...at less it came. Oh well

So over priced and the owners are douchie..... its laughable

I have purchased from this company about 4-5 times and have never had a problem. So I’m actually sad that they have so many bad reviews on here, but then again I never had to deal with their customer service because I’ve always been happy with all my purchases and they all arrived in the mail just fine. *Knocks on wood* I bought two hoodies which both I love. They’re well made and the sleeves are longer than normal hoodies which I like because I am tall with broad shoulders I also bought a cardigan which became my favorite artical of clothing I own. I also have bought some t shirts and love them all. I’m kinda shocked their reviews on here are so bad. Because my last experiences with them have been nothing but great with getting my orders and my clothes have always met my expectations.

I ordered 2 weeks ago and they never shipped out. Contacted 3 different ways 5 times and no response. They basically stole $130 from me. Do not buy from them. They're thieves.