Its been a few years, but I used to LOVE the tees and hoodies! Shipping was fast and cheap. So, I recently ordered a new hoodie. $75! It looked rad so I got it anyway. My issue is, how do you charge... Mehr ansehen
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Das sagen Bewerter
They are saying 7-10 days shipping but its been two weeks and still nothing. They keep giving everyone the COVID run around saying shipping in 7-10 days but theres people that have orders from 30 day... Mehr ansehen
If I could give this company NO stars I would. Really wish I had read trust pilot reviews before making a £70 order with them. It’s been over a month and although the “tracking” (since realised it’s a... Mehr ansehen
I really loved their joggers at first, but I order the same size and they vary A LOT. My newest pair is super small and it will cost me return shipping plus $17 to exchange them. Seriously pissed. I'v... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
www.blackcraftcult.com https://twitter.com/BlackCraftCult http://instagram.com/blackcraftcult Our Storefront is open Monday- Sunday 12pm-7pm at the following address: 2890 E Via Martens Anaheim, CA 92806
Kontaktinformationen
East Vía Martens 2890, 92806, Anaheim, Vereinigte Staaten
- blackcraftcult.com
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Das haben sich andere Leute angesehen
Hail Satan!
Awesome, awesome, awesome, love black craft cult clothing. I have made several purchases from here, and everything has been great. They have awesome sales, there shirts are fire, shipping is pretty fast. Shipping cost can be high, but if you buy over 25 dollars worth of merchandise, then you get free shipping. There are a few shirts I want, but they are always out of stock, please restock them, and I will buy more. Never had an issue, premium clothing, all an atheist could as for, thanks!
Their sizes are absolutely ridiculous
Their sizes are absolutely ridiculous. I ordered a large in their unisex joggers and they were the size of a women's medium at most (which you know womens and unisex sizes are very different). I sent the 2 pairs of joggers back to be exchanged for a 2xl. When they got them, instead of exchanging the items, they just issued a refund and claimed that they did not have the sizes in stock. When I checked their site, they had the one pair in stock. So instead of just exchanging the 1 pair, I had to repurchase them and pay another shipping cost. In total, I spent $30 on just shipping because you have to pay to send items back to them. I just received the 2xl joggers and they're BARELY bigger than the large. So if you aren't small and tiny, don't order from here.
Insane shipping costs
They have a sale for 40% off but make up for it in shipping with it being $18 shipping no matter what you buy. The shipping was more than one of the shirts I wanted to buy! I will never buy from them that is beyond crazy.
Mystery box review
Got a mystery box from them I do wish you had the option to choose a different pant size and shirt size. my shirts fit nice but the pants are a little snug. All the clothing is very comfortable though and I'm sure my wife will enjoy the joggers.
Ive loves everything so far and fits great…
I e loves everything so far fits great no issues at all
This company is just greedy and I’m…
This company is just greedy and I’m wondering how they’re even still around. If you buy something from their website, good luck getting an exchange or return if it doesn’t fit. They make it nearly impossible to pass their guidelines for a return. They denied my return because they said I didn’t lint roll it well enough! What company does that?? Plus they make you pay for shipping! Even if their product is severely mis-sized. I ordered the same size from their website numerous times that fit just fine, but I got one item that was definitely much smaller than what it was marked as. But the customer pays for the mistake! Worst customer service ever, there’s not even a number you can call. I would highly recommend avoiding this clothing company! They should mark on their website “all sales are final” since it’s so difficult to exchange or return an item.
I ordered my first item from BCC
I ordered my first item from BCC. The Winter Solstice hoodie! I ordered a size up because of some reviews I've read. The 2X definitely fits like an Xl, but fits exactly as I wanted. The shipping was so quick! The printing and quality is exceptional. Very soft inside and such a beautiful design on the back.
Need a UK store
Good quality items and some of the best designs out there with a large selection but shipping prices to the UK are insane. If they had a UK store I would have left a 5 star.
Short return policy
I bought a pair of shoes as a Christmas gift. The shoes were a little big, so I was going to exchange them. I could not return or exchange due to their 30 day policy. Seriously? That policy in not realistic around the holidays. Now I have a $60 pair of shoes I can do nothing with. Total waste of money
Inconsistent Advertising, Communication, and Product Integrity
I ordered two items in a black Friday sale. One of which deviated from the images on the sale page which lead me to believe it was defective. I reached out, didn't hear back for a couple days, emailed again, didn't hear back. I emailed then at least four times before even hearing back. Was asked for pictures of the product, which I sent, and received a return shipping label. They message me back to tell me that the bag is just made that way now, it's not defective. They offer a refund or to ship it back. I affirmed that I want a refund. They've gone ghost. I would not have bought this product if it had been advertised accurately. I wanted the product that they had pictures of. Waste of each of our time and completely disingenuous. The other one I bought came exactly as advertised and is lovely, though I am worried about it's integrity after reading another review about their bags.
Mai più nella vita!!!
Ho fatto l'ordine un mese fa, sto ancora aspettando!! Senza contare che monitorando la spedizione, leggo che il pacco è sempre a Los Angeles!!
Addio!!
Do not order from this company!
Do not order from this company!
They sent my daughter's Christmas gifts to the wrong address and refuse to resend them. After emailing them they offered no credit, or to resend their products so she will have her Christmas gifts. Unbelievable
Responsibility to the responsible!
Ordered a pair of joggers, they sent the wrong pants, sent it back they send the correct pants wrong size. This is proof no one is trying. I can understand one mistake but sending the wrong size after sending the wrong complete pair, come on!
Poor customer services my daughter…
Poor customer services my daughter order clothes order canceled it due shipping label never refunded money 400 is a lot of money to spend on stuff never received
Poor customer service
I purchased a leather bag from black craft cult MAYBE 3 months ago and one of the straps already broke. I babied this purse man. I took such good care of it because I spent so much on it and wanted it to last and keep its shape so I know I wasn’t rough with it. The little metal rod that keeps the strap linked to the purse snapped and broke. Also the leather started to unravel at only 2 months with no way of threading it back through without some kind of strong glue or something so it really wasn’t that fixable. So what did I do? I reached out to customer service of course but was told there was nothing they could do because it’s past the return window (which I think might be like the standard 30 days-I’m not sure exactly) but I was already aware that it wasn’t in the return window-that’s why I emailed them instead of just initiating the return. When I responded to the email telling them this I never got a response. It was just poor customer service and a product that costs 80$ should last at LEAST a year, IMO. I will never buy another bag from them again, I might not even buy anything from them ever again. I also bought a tank top from them that the goat logo was supposed to be in the middle of the shirt so it’s centered, not all janky and off to the side like mine is. Yes I should of contacted customer service right away but i wasn’t too upset about it but the purse I was.
Horrid customer service for loyal customers
I have shopped with this company for so long. Spent literally thousands here. Then the very first time I have a damaged and defected product they email me like I’m the bad guy. Then when I show proof of my defect they send me a quick email with a return label. No words with it. No instructions. Nothing. And all of my emails were extremely nice to them. Stating I understood everyone has issues sometimes. They were completely rude and disgusting.
I love their clothes but don’t really think I’ll be buying anymore.
Good value
I have bough several items from Blackcraft over the last year and have been pleased with everything. The clothing is good quality and is lasting well, and the Mystery Boxes have always been exceptional value. International shipping can be pricey, but there are often codes available and everything has always been well packaged and has arrived promptly.
The clothing is cheap
The clothing is cheap. The seams were falling out when I received the product. Unfortunately this is my second time ordering from them and instead of sucking up the restock fee (again) I kept it. Total crap.
I’ve ordered from them before with no…
I’ve ordered from them before with no problems. I recently ordered two cups with a total cost of $70 and the USPS lost my package. Blackcraft Cult’s customer service was of little help and due to their shipping method, the post office will not refund me for the lost package. I lost $70 on items I will never get. Customer Service never once offered a refund.
Staff was very helpful and assisted…
Staff was very helpful and assisted with sizing in different clothes! Place is very clean and set up nicely. The aesthetic in the store is comfortable and pleasing! Will definitely visit again!
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