Blackbearfitness Bewertungen 

532
TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

A really nice young man named Jacob showed me round the show gym and helped me pick out what I wanted. Im really impressed with the 6ft purple barbell and purple collars I bought. The colour of the... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Severa vital parts weren't included in my order. I emailed about this and then despite the email saying it would be replied to within 24 hours, there was no reply.

Bewertet mit 5 von 5 Sternen

Great customer service, high quality gym kit. Fast delivery all for £4.95 amazing. Leg extension/ curl machine arrived,it was extremely well packaged. Inside the packing crate everything was wrapped i... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Received our order over two delivery’s which was fine but was missing our bench that we ordered. I spoke with the team and they sincerely apologised even though it wasn’t their fault and sent a new on... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Großhändler für Fitnessgeräte

Vom Unternehmen geschrieben

Here at BlackBear Fitness we specialise in commercial and home gym fitness equipment. Our knowledge on our products gives us second to none experience in the advice we will be able to offer you in deciding what best suits your requirements. Whether you're on a tight budget and testing the fitness waters or you're looking to outfit a full state of the art training facility, we will go above and beyond to see you get exactly and more that you need from us. No pressure quotes and genuinely impartial advice is what we'll always offer, we're happy as long as you are happy. If we can strike some deals in the meantime, great. If we can't we just hope you learned something to make an informed decision down the line.


Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

532 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 45 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.1

Alle Bewertungen

(532)

132 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

To be honest I’ve not even had the time…

Update - really nice leg press/sled
Solid and a bit tricky to put together but I like it. Only issue is that the leg press isn’t the one advertised and has nowhere near the same depth so I guess that sucks!

To be honest I’ve not even had the time to build the equipment I bought but the delivery was on time and communication from the company was good. I left it too late to organise someone helping to lift it up but my partner carried it up in the end. My next thing I want to purchase is a smaller Olympic bar and I already have my eyes on one on the website. See you again soon & I will update this when I’ve set my equipment up (leg press/sled) because I’ve not seen any reviews on that.

Thanks ☺️

4. Oktober 2025
Blackbearfitness-Logo

Antwort von Blackbearfitness

Thank you Megan for taking the time to leave us this kind review, we're sure you'll love your leg press machine!

If you do need anything else we'd love to get more BlackBear equipment in your gym :)


Thanks
BlackBear

Bewertet mit 5 von 5 Sternen

Excellent Customer Service & prompt delivery

I ordered a dual leg ext/leg curl 5 in 1 machine. It was delivered 2 days after payment and for a small fee they fully assembled it. I did allot of research before buying one of these machines as it's for my PT studio so has to be right and have a small footprint as I am limited on space. I'm very happy with the size as it's very compact but there is no compromise with it's quality or functionality.

2. Oktober 2025
Blackbearfitness-Logo

Antwort von Blackbearfitness

Thank you Jane, we appreciate the review.

Bewertet mit 5 von 5 Sternen

Very happy

I ordered 100 kg bumper plate set on Sunday evening and it was delivered to me on Tuesday afternoon. Good quality equipment and great customer service too.

30. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Guys

Second purchase I've made from Blackbear Fitness, and the second order was a larger order.

Ended up being split into 2 deliveries, and had a minor issue with one of the 2 deliveries, contacted the team and they got it sorted for me right away. Excellent customer service

5. September 2025
Blackbearfitness-Logo

Antwort von Blackbearfitness

Hey Matthew

I'm glad we could fix that issue for you so quickly with the courier. We hope you enjoy your order.


Thanks
BlackBear

Bewertet mit 5 von 5 Sternen

Great service!

Got a great set of adjustable dumbbells. Guidance from the owner was really helpful, always good to speak to an actual human who uses the kit and was handy in supplying the right product with quick service.

25. September 2025
Bewertung ohne vorherige Einladung
Blackbearfitness-Logo

Antwort von Blackbearfitness

Thanks for your comments Mark.

I'm glad we were able to assist with your training needs.


Thanks
BlackBear

Bewertet mit 4 von 5 Sternen

Poor communication and an item doesn't match the website.

EDIT: I have now received the cambered bar.

Whilst it took a while to get it, I did eventually receive good help in having it sent out. The equipment itself seems to be good quality (the cambered bar is actually a rival strength brand though, not their own).

At the moment I have only received one item that matches what I ordered. The change plates received don't match what are pictured on the website. The bumper plates look good, if a bit scuffed. I also ordered a cambered bar that has not been dispatched, and I have had no replies to any emails sent about this. I will gladly change my review of these issues are fixed, but at the moment I am not happy with much at all right now.

21. September 2025
Blackbearfitness-Logo

Antwort von Blackbearfitness

Hi Daniel,

My apologies for the issues received, I can assure you as per our conversations we're chasing the 6ft barbell down. Once declared lost we can immediately re issue you a new one on a next day delivery. I do expect you to likely have the bar tomorrow or a new bar shipping to receive Tuesday.

The change plates we've come to a deal on where we've managed to agree to keep the plates in situ.

I'll come back to you tomorrow PM with the new tracking or hopefully the delivery information that the original bar has arrived!


Thanks
BlackBear

Bewertet mit 5 von 5 Sternen

Purchased multiple items from Ant and…

Purchased multiple items from Ant and the team over the last 3 years. They always have a very quick turnaround on purchases as well. Equipment is also very good at very competitive rates which is a bonus.

1. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great equipment

My gym uses Black Bear plates and other equipment, and the quality and durability are excellent even under heavy use in a commercial setting. From what I’ve seen, they’re a dedicated family-run business that works incredibly hard to meet customer needs, offering personalised advice plus delivery and setup. Great company!

29. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Professionalism

Initially, I had put a low score due to a missing item.
Anthony was absolutely fantastic and contacted me out of hours to rectify the missing item and maintained professionalism from start to finish.

Received the missing item today.

Thank you.

10. September 2025
Bewertet mit 2 von 5 Sternen

Poor delivery & communication service

I ordered a 10tier dumbbell rack with weights (1-10kg). The delivery was outsourced to Royal Mail, which meant there was no opportunity to arrange a phone call from the delivery driver to know what time this heavy item would be delivered. The item was being delivered to a new business of mine, which hasn’t yet opened and therefore I was working at the time at my current work place.
So I missed the first delivery attempt. Then the item was delivered to the wrong address.

Once I unboxed the delivery, I noticed that I had been given a pair of 7.5kg dumbbells rather than a pair of 7kg dumbbells.

Having ordered gym equipment from multiple different businesses over the last month, this was by far the least competent company. I had expected to receive a phone call or at least have email communication (not just an automated response email) to help arrange proper delivery.

Overall disappointed.

15. September 2025
Blackbearfitness-Logo

Antwort von Blackbearfitness

Hi Darren,

I just left you a quick voicemail.

Thank you for your review. I have just checked the order and can confirm the following information:

You placed the order on 15th September @ 9:37am and you received a parcel force shipping notification the same day at 15:17pm. The delivery took place 2 working days later on the 18th, successfully signed for at the provided delivery address on the order you placed.

I'm sorry that this has felt like a negative experience, but as we've not received any correspondence before this review, we were unfortunately unable to fix any issues within a timely manner.

Without any communication, we were under the impression that it was shipped and delivered where it was requested, as per the order confirmation. The tracking details were provided to you the same day as your order meaning your delivery was trackable through the entire process.

If you did receive a set of 7.5kg hex by mistake, we can of course immediately swap them out.

My sincerest apologies again, I hope this helps, however, if you would like to discuss this further with a member of the BlackBear team, please contact us on 01733 602 409 or sales@blackbearfitness.co.uk.

Many Thanks
BlackBear Fitness

Bewertet mit 5 von 5 Sternen

Had Anthony taking care of me today

Had Anthony taking care of me today. Fantastic customer service, he took the time to listen to my needs and advised me on some other bits of equipment just a great guy to talk to. Would definitely recommend, good prices and great equipment. Will be going back there in the future.

21. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AVOID!!!

Placed order on a Friday morning, item advertised as in stock and 1-3 days express delivery…a week later no response from the company whatsoever, sent 3 emails, had to open a PayPal not received case…do NOT order from them- SAVE YOURSELF GRIEF and find a reputable company, AVOID these cowboys

12. September 2025
Bewertet mit 4 von 5 Sternen

Might still be great as looked good…

Might still be great as looked good quality at a decent price but it hasn’t arrived yet and is late!

Update it has now arrived and is good quality. Swift response from the seller when problem identified. Thanks

9. September 2025
Blackbearfitness-Logo

Antwort von Blackbearfitness

Hello Ryan,

Apologies for your 14kg kettlebell not arriving in the last couple days. I can see it was due on Wednesday 10th Sep with your resistance band, however it looks like the courier failed to deliver the kettlebell alongside the band you received.

Now we are aware your kettlebell is missing, we've shipped out a replacement today for delivery on Monday 15th September.
We could have gotten this to you much sooner - if in the future, you could kindly contact us on 01733 602 409 or sales@blackbearfitness.co.uk please to advise us something is possibly late.

Many Thanks
BlackBear Fitness

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