No dia 01.09 realizei 02 operações de venda com o mini contrato do ativo Russell (RTYU6) atingindo o alvo da minha estratégia. Na conta de Challenge, performei com 02 minis e fiz 24 pontos, ou seja,... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The most egregious part about this software is that a basic function of putting stop losses and take profit targets with trade entries is locked behind the pro version. I dont even know why the5er... Mehr ansehen
Unternehmen hat geantwortet
I have used multiple platforms. I have been trading full time for 14 years. What made my experience five star. Is the customization of the platform from the appearance to language, risk management,... Mehr ansehen
Unternehmen hat geantwortet
The platform have lot of features. But only pro version allowing 2 charts side by side.we need to pay for it every time we buy challenge which is bit inconvenience. The support service was very respon... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
BlackArrow is a professional-grade equities and futures trading platform built for active traders.
Kontaktinformationen
Vereinigte Staaten
- customersuccess@blackarrowtrading.com
- blackarrowtrading.com
3.2
Akzeptabel
30 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Devolvam meus gains: $1.200 e $450 não são $120 e $45
No dia 01.09 realizei 02 operações de venda com o mini contrato do ativo Russell (RTYU6) atingindo o alvo da minha estratégia. Na conta de Challenge, performei com 02 minis e fiz 24 pontos, ou seja, $1.2k. Já na Funded, também com 2 minis, fiz 9 pontos, ou seja, $450. Para minha surpresa em ambos registros no relatório de perfomance os valores computados foram $120 e $45. Momentos mais tardes veio a correção nesse relatório, porém na boleta e no saldo da minha conta na Ylos Trading ainda consta o erro. Com isso não consegui passar na avaliação ainda e meu drawdownfoi prejudicado. Fico em média 2 horas em cada abertura de suporte e a resposta é que está sendo apurado. Para quem vive disso, 2 semanas é bastante tempo, representa muita perda. Enfim, estou frustrada. Enviei prints, reconheceram o erro, mas não devolveram o meu saldo.
1. September 2026
Bewertung ohne vorherige Einladung
10/10 Always a great product and experience
Absolutely cannot say enough positive things about the BlackArrow team. Great product as well as EXCELLENT and TIMELY customer support.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von BlackArrow
Hello Ethan,
Thank you so much for your kind words and for trusting BlackArrow!
We truly appreciate your understanding and confidence in our platform.
It means a lot to our entire team to know that you’re happy with both the product and the support you receive. We’re always here to help and look forward to continuing to provide you with an excellent experience!
Best regards,
BlackArrow Team
The most important part of a trade is…
The most important part of a trade is putting Stop loss and taking Profit but the dragging option is very bad, if it hit Stop loss first we have to delete the taking Profit option, otherwise it will automatically take position at the taking Profit point, and if no takes attention it will breach the account after maximum loss.
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von BlackArrow
Thank you for sharing your feedback. We completely understand your concern regarding the interaction between Stop Loss and Take Profit orders.
We’re sorry to hear that the current dragging and order-management experience has caused frustration and could potentially lead to unintended positions.
Your feedback is valuable to us, and we’ll make sure it is shared with our product and development teams for consideration. We’re continuously working to improve the platform and make trade management safer and more user-friendly.
Thank you again for taking the time to share your experience,
BlackArrow Team.
En menos de un mes he pasado el…
En menos de un mes he pasado el challenge y la interfaz y la plataforma es muy buena y multifuncional,espero retirar pronto y hacer otra buena reseña,tiene bastante futuro.
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von BlackArrow
¡Muchas gracias por compartir tu experiencia!
Nos alegra mucho saber que has superado el challenge en menos de un mes y que estás disfrutando de nuestra interfaz y plataforma.
Te deseamos mucho éxito en tus próximos objetivos y esperamos verte pronto con tu primera retirada y, por supuesto, con otra buena reseña.
¡Gracias por confiar en nosotros y por formar parte de la comunidad!
Un saludo,
BlackArrow Team
Brilliant software
Brilliant software, especially for Futures. Must have.
I will recommend to any one who is serious about their trading to this platform. This is amazing platform and value.
Just 3 recommendations and would hope you will take this into consideration in the near future:
Synchronization of the crosshair: It will be great if the cross hair could be synchronised (showing on more than one chart at the same time) when having more than one chart open. At the moment I don't believe this functionality is available.
Synchronization of the Time link with multiple timeframes: The synchronisation of the time link using more than one chart is a great tool, however it is limited by only doing this with one timeframe at a time. For example, when two or more charts are open using the hourly Timeframe and the time link is active, the program does not allow you to choose a different timeframe on the other charts that are open. Is it possible to make this available so that more than one timeframe is available for choosing while the time link is active? Example, having hourly timeframe open on one chart and 15-minute open on the other chart and the time link is synchronised.
The order lines (such as limit and stop order as well as the bracket orders) are great! However, is it possible to adjust the length of the order lines? For me it is too short. having the option to adjust it, would be great.
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von BlackArrow
Thank you so much for your feedback!
We’re thrilled to hear that you’re enjoying BlackArrow, especially for Futures trading. Knowing that you consider it a “must-have” is a huge compliment and means a lot to our entire team.
We truly appreciate you taking the time to share your experience and support BlackArrow!
Best regards,
BlackArrow Team
Warning Stop losses and Take profits are in the pro version
The most egregious part about this software is that a basic function of putting stop losses and take profit targets with trade entries is locked behind the pro version. I dont even know why the5ers even sell non pro accounts if this basic functionality is not even included. Imagine buying a car and they told you the breaks and accelerator are not included.
The Mac version of the app is highly unstable, but Windows is fine.
I have to contact the prop firm why this basic feature was not included and hopefully they add the functionality into the account.
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von BlackArrow
Hello Steven,
Thank you for taking the time to share your detailed feedback with us.
We understand your frustration regarding the availability of stop-loss and take-profit functionality, and your concern is completely understandable. We will take your feedback into consideration and review how we can improve the overall experience and communication around the features available in each version.
We also appreciate your comments regarding the Mac version and its stability. This is valuable feedback for our team, and we will make sure it is taken into account as we continue working on improvements to the platform.
We previously attempted to get in touch with you to better understand your experience, but unfortunately, we did not receive a response. Nevertheless, we remain available to assist you. If you would like to discuss your experience or have any additional questions, please contact our Support Team at support@blackarrowtrading.com.
Thank you again for your honest feedback. We appreciate you bringing these points to our attention.
Best regards,
BlackArrow Team
Antwort von BlackArrow
Dear Turker,
Thank you for taking the time to share your feedback about BlackArrow.
We would, however, like to clarify that BlackArrow is not a “trap”, nor is there any intention to create an experience designed to disadvantage our customers. We are a trading platform committed to providing reliable technology, competitive tools, and a continuously improving experience for traders.
We respect every customer’s perception and experience, and we are absolutely willing to look into your case and understand what happened if you are open to discussing it with our team. We remain available to review the details and provide any assistance we can.
At the same time, we believe that reviews are most valuable when they include specific and constructive information about the issue encountered. A review without details makes it difficult for us to understand what went wrong and, consequently, does not provide much insight into what we can improve.
Nevertheless, we appreciate you taking the time to leave your feedback. We will continue working to improve BlackArrow and deliver a better experience to our customers.
Sincerely,
BlackArrow Team
I love Black Arrow!
I love black arrow. I use special charting software for my trade ideas, but their charts are still pretty good. What I really love about it is the speed of trading that is so important. Getting in and out of trades. Setting stops and profit targets just from a click and a drag of your position. And so much more. It’s really nice platform if you are a trader that likes to get in and out, hitting price targets exactly when and where you want them. I love it. I have been using for almost a year now for reference.
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von BlackArrow
Thank you so much for your kind words and for taking the time to share your experience!
Providing a fast, reliable, and intuitive platform is exactly what we strive for.
Your feedback means a lot to our entire team and motivates us to keep improving every day. Thank you for being part of the BlackArrow community—we truly appreciate your trust and support.
We wish you continued success in your trading journey, and we're always here if you ever need us!
BlackArrow Team
The platform new with features
The platform have lot of features. But only pro version allowing 2 charts side by side.we need to pay for it every time we buy challenge which is bit inconvenience. The support service was very responsive and cleared issues less than 24hrs.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BlackArrow
Hi there! Thank you so much for taking the time to leave us a 5-star review!
We're thrilled you're enjoying the platform's features, and we really appreciate you highlighting our support team's quick response — glad we could resolve your issue in under 24 hours.
Regarding the limitation of viewing 2 charts side by side, we completely understand the inconvenience of needing to purchase it with every new challenge. Your feedback is valuable, and we'll be sure to share it with our product team as we continue improving the user experience.
Feel free to reach out to our support team directly if you'd like to share more details on this.
Thanks again for your review and for being part of our community!
Best regards,
BlackArrow Team
no le doy menos porque no puedo es una…
no le doy menos porque no puedo es una pesima plataforma no entiendo como the5ers siendo tan buena empresa tenga tan mala plataforma para tradear sus cuentas.... llevo 3 dias esribiendo al soporte de whatsapp y no contestan porque su grafico no concuerda con TW con la data de CME hay velas que no existen mechazos que no existen y a la apertura de NY aparecen las velas es desaface de hora y no es por mi hora porque ya configuere...
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BlackArrow
Lamentamos sinceramente que su experiencia no haya sido la esperada y le pedimos disculpas por los inconvenientes que menciona.
Entendemos su frustración y agradecemos que se haya tomado el tiempo de compartir sus comentarios. Nos gustaría señalar que una experiencia con una única prop firm no necesariamente representa el funcionamiento general de nuestra plataforma ni la experiencia de nuestros usuarios.
Seguimos trabajando constantemente para mejorar BlackArrow, tanto en estabilidad como en soporte, para ofrecer la mejor experiencia posible. Si en algún momento decide darnos una nueva oportunidad, estaremos encantados de recibirle y de ayudarle a revisar cualquier duda o inconveniente que pueda surgir.
Nuestras puertas siempre estarán abiertas y esperamos poder ofrecerle una experiencia mucho mejor en el futuro.
Saludos,
BlackArrow Team
It's okay overall
It's okay overall. Maybe I'm just used to other apps, so my expectations aren't that high. I mostly trade on my phone, and I just need simple, easy-to-use trading functions. I can simply drag a line on the chart to place a position, and it calculates my risk directly on the chart, so I'm okay with it.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BlackArrow
Thank you for your feedback, Alwin.
We are always improving our platform, and the Mobile version is one of our main goals to get it better. Hopefully you will notice our improvements!
I have used multiple platforms
I have used multiple platforms. I have been trading full time for 14 years.
What made my experience five star. Is the customization of the platform from the appearance to language, risk management, it also directly connects to discord and WhatsApp right on the platform so I don’t have to open different windows. The graphics are so sharp.
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BlackArrow
That is some lovely feedback, Rigelson!
Thank you for being so kind and trusting our platform to place your trades. Hopefully we will continue to get it better together!
Platform issue caused my account…
Platform issue caused my account breach, and support hasn’t taken it seriously
My experience with BlackArrow has been extremely disappointing.
A high-lot trade appeared on my account without my authorization, which ultimately led to my account being breached. As the account owner, I should have full control over every order placed. A trading platform should never allow unexplained trades to appear, especially when they can result in account termination.
I immediately contacted support and provided all the details, but I feel my concerns have not been taken seriously. This issue has cost me valuable time, money, and trust.
This isn’t just about losing an account—it’s about platform reliability. Traders invest both financially and emotionally into these challenges, and unexpected platform behavior can have serious consequences.
I hope BlackArrow thoroughly investigates cases like mine, improves platform stability, and provides fair resolutions when genuine technical issues are reported.
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BlackArrow
Hello Banty,
Thank you for sharing your experience, and we sincerely regret the discomfort described. Our customers' trust is our top priority, and for this reason we would like to clarify a few points regarding this case.
First and foremost, we want to reinforce that your request was, in fact, handled with full seriousness by our support team. All data related to the operations carried out on your account was duly gathered and made available to you during the support process, ensuring full transparency about what occurred.
It's important to clarify that BlackArrow is a licensed platform, made available through partner intermediaries (proprietary trading firms), which are responsible for the commercial and operational management of their clients' accounts. As such, matters related to risk policies, trading rules, and decisions regarding a specific account fall under the responsibility of the contracted intermediary, not the technology platform itself.
We remain available to clarify any further questions and reaffirm our ongoing commitment to stability, security, and the best possible experience for all our users.
Should you still have any points you'd like to address, please contact our official support directly, so we can review your case with all the necessary details.
Sincerely,
BlackArrow Team
Piattaforma lenta
La piattaforma è molto lenta, macchinosa, poco intuitiva e con pochissimi strumenti di analisi. Con la tecnologia di oggi, ed esistendo piattaforme molto più prestanti e veloci, mi aspettavo più rapidità di esecuzione e molti più strumenti per analizzare i grafici.
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BlackArrow
Ciao Marianna!
Peccato che la tua esperienza con noi non sia stata delle migliori.
Ma sappi che siamo qui per aiutarti a migliorare questa situazione.
Per quanto riguarda le tue lamentele, le analizzeremo con più calma. Tuttavia, la piattaforma è piena di opzioni per analisi grafiche ed è intuitiva, abbiamo Webinar e video esplicativi per aiutarti.
Speriamo di poter migliorare la tua opinione sulla piattaforma!
Easy to use- reliable connection
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BlackArrow
Thank you for your review, Denise!
Wishing you good trades. Count on us!
I've been using BlackArrow for a few…
I've been using BlackArrow for a few month, and it's been great to see how much the platform has improved.
One thing I really like is how responsive the charts and price updates feel. In my experience, BlackArrow feels noticeably faster than TradingView, which makes a big difference for scalping.
The support team has also been very helpful and responsive whenever I had questions or encountered issues.
There are still a few small areas that could be improved, such as order execution behavior (for example, how take-profit orders are handled), but overall my experience has been very positive.
I'm looking forward to seeing how the platform continues to develop, and I plan to keep trading with it.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BlackArrow
Wow, that's a great review!
We are glad that you are having a great time with us, Stanislav.
Hopefully we will continue to improve. Thank you!
Blackarrow is a very smooth platform
Blackarrow is a very smooth platform. Great execution speed and easy to edit your trade and set it up. They have a lot of unique features that will be game changing to the industry!
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von BlackArrow
Hi Kameron, thank you for your review!
Your feedback motivates us to keep improving every day. We sincerely appreciate your support and wish you continued success in your trading journey!
I mostly use MT5 and so far try this…
I mostly use MT5 and so far try this platform and it might be on my case only that I could not catch on how to enter the buy and sell and set the SL or TP easily, hence until now for 2 weeks already I still not know how to use the platform to trade. If it is a new platform why not make it not only professional but also user-friendly and easy to use.
20. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von BlackArrow
Hello, CHY!
Thank you for your review and for sharing your experience with us.
We understand your point and would like to help: our platform offers shortcuts for quickly placing buy and sell orders using the Shift/Alt keys, which can make trading more efficient.
We will also send you an email with more guidance and a list of shortcuts that can further improve your experience on the platform.
Please feel free to reach out if you need any assistance — we’ll be happy to help you make the most of all the available features.
New day trader
Like the platform and how it is easy to set up stops and limits. The videos on how to set it up are very nice. Been trading it for about 2 weeks. The only negatives I have is I can not trade some stocks that are not main stream stocks and I get messages in Spanish sometimes. I have not had any freezing or other trading problems others have had. Every time I put in a ticket on discord I get a response and the problem is fixed or they have an answer for me. The only reason I don’t give 5 stars is because of not being able to trade all stocks and the messages in Spanish. Other than that I think it is a great platform.
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von BlackArrow
Hello, Mike!
Thank you for your message and for sharing your feedback with us — we truly appreciate it.
Regarding the limitation on available stocks, this is defined by the proprietary firm/broker you are trading with, and not by the platform itself.
As for the messages appearing in other languages, we sincerely apologize for the inconvenience. We have already reviewed your account internally and are applying the necessary corrections with our technical team.
If you have any questions or need further assistance, please feel free to reach out to us at [customersuccess@blackarrowtrading.com].
We’ll be happy to help!
Not letting me close trades, errors not resolved and profits were not added even though I have screenshots, messages in Portuguese
I participated in a tournament, but somehow, the platform did not allow me to close out on a short position, I was up $10k but because of consecutive errors, I could not close out on that position and I was in red $6000 after a rally back up in NQ.
I contacted support, and also issued a ticket in the Discord chat, to which they replied they will fix it, but they essentially did not. I even had screenshots of messages telling them live-time that I wanted to close the short position, the specific price where I wanted to buy and take profit in NQ. But no, support just ignored my requests, did not fix the error, and declared other winners in the trading competition, not me. I would have been in the top 3 otherwise.
To make matters worse, they closed the ticket saying they solved the problem without asking me.
To boot, the Trademakers platform was very confusing because messages were in Brazilian portuguese or something, which took time for me to interpret and understand as I am not a Portuguese speaker.
All in all, very bad experience, and I will unfortunately never use it again. I hope others don't have to go through the same sht that I experienced and go with other trading prop firms,
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von BlackArrow
Hi Arkansas,
First, we'd like to sincerely apologize for the issues you experienced on our platform. We completely understand how frustrating that can be, especially when you're trying to focus on your trading.
To make things right, we reached out to our partners TradeMakers, and they've kindly provided you with a free challenge so you can give it another try without any additional cost. We hope this gives you the opportunity to experience the platform under better conditions.
Your experience is genuinely important to us, and we're committed to continuously improving our service. We truly appreciate your patience and the opportunity to earn back your confidence.
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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.