Relatively (mature aged) new customer, however I have just placed another order! Speaks for itself. Love the convenience of only using the cloth - no cleanser costs, reusable,(washes clean) & re... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Bisous is a great product! The buttery soft face cloths clean and dry so well that I now buy the odd packet to put in Christmas presents. Most importantly, I have ditched the single use wipes and the... Mehr ansehen
Unternehmen hat geantwortet
Frustrating experience - 1. Product took over 5 weeks to arrive. I ordered a dark green colour that was on back order for 3 weeks but it did take longer than that to get it. 2. Whilst the cloths... Mehr ansehen
Unternehmen hat geantwortet
I've used my Bisous cloth a couple of times so far and it's worked really well cleansing my face and feeling fresh and clean afterwards. I still use Micallar cleansing products to remove my long, long... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Our nanofibre cloths is a thoughtful product that cleanses effectively, chemical free, sustainably and economically. We celebrate real girls with real skin conditions. We put the power in your hands.. Up to 1000 washes per cloth 💕
Kontaktinformationen
378 Barkly Street, 3011, Footscray, Australien
- support@mybisous.com
- bisous.com.au
4.5
Hervorragend
320 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
So soft and get all the makeup off very…
So soft and get all the makeup off very happy thanks
7. April 2024
Bewertung ohne vorherige Einladung
Antwort von Bisous
Hi Marette,
Awesome! Your feedback means the world to us, and it motivates us to continue delivering top-notch products and service.
If you ever need further assistance or have more beauty needs to address, we're here for you!
Stay beautiful!
Bisous Team
Easy re order
Easy re order. Speedy delivery. Wonderful product. This time my teenage granddaughter is the lucky recipient!
26. März 2024
Bewertung ohne vorherige Einladung
Antwort von Bisous
Hi Penelope,
So happy to hear you love your Bisous, and we hope your granddaughter does too!
Stay Beautiful!
Bisous team
Great product
Great product. Love it. My face feels so clean. Quick delivery.
21. März 2024
Bewertung ohne vorherige Einladung
Antwort von Bisous
Hi Beverley,
We're happy to hear you love your Bisous!
All the best!
Bisous team
So soft and silky
Amazing customer service as well as awesome product! My favourite is the black colour! I love the headband addition as well. They’re super soft and comfortable on my skin. Using with a cleaner is an absolute dream for removing makeup! I’m obsessed and will be giving one to all my GFs !
17. März 2024
Bewertung ohne vorherige Einladung
Antwort von Bisous
How sweet! Thank you so much, Brittney, for sending your wonderful feedback. The customer service team appreciates this too!
Bisous is for beautiful women like you and your girlfriends!
If you have any questions please don't hesitate to reach out to us.
Enjoy your Bisous!
Bisous team
So happy & glad
So happy & glad
I finally got to received my second lot of face washer
They are absolutely fabulous
14. März 2024
Bewertung ohne vorherige Einladung
Antwort von Bisous
WOW! Thank you so much, Happy, for your wonderful feedback! We're happy to know this is your second lot and that you enjoy your Bisous.
Stay Beautiful!
Bisous team
quick delivery and lovely product
23. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Bisous
Hi Ann,
Thank you for your kind words! The team appreciates you sharing this.
All the best!
Bisous team
Very happy with my purchase
Very happy with my purchase. The cloths are very soft & wiped off my makeup with just water to perfection. My face felt very clean. The cloths washed up well in the washing machine too.
12. März 2024
Bewertung ohne vorherige Einladung
Antwort von Bisous
Hi DK,
We are so glad to hear that you're happy with your purchase!
All the best from our team!
Bisous team
Beautiful product and so happy
Beautiful product and so happy
8. März 2024
Bewertung ohne vorherige Einladung
Antwort von Bisous
Hi Judy,
Amazing! Thank you so much for your wonderful feedback, and we're so happy to know you're happy with them!
If you have further questions or concerns please don't hesitate to email us.
Enjoy your Bisous!
Bisous team
Love Bisous face cloth/makeup removers
Love Bisous face cloth/makeup removers. Not only do they remove a full face of makeup with warm water, they are also resuable, versitile and incredably soft. I use worn clothes daily to clean my makeup brushes after applying my makeup in the morning.
12. März 2024
Bewertung ohne vorherige Einladung
Antwort von Bisous
Hi Sacha,
Thank you so much for your feedback, the team is so happy you love them!
And yes, they are versatile!
If you have further questions or concerns please don't hesitate to email us.
Enjoy your Bisous!
Bisous Team
It’s works !
Waited awhile but totally worth the delay . Have trouble with Eye makeup remover products being too harsh on my eyes but with the Bisous cloths everything came off just using the damp cloth .
Very happy , so is my sister who had a share in the pack .
7. März 2024
Bewertung ohne vorherige Einladung
Antwort von Bisous
Hi Jacqueline,
Thank you for this feedback!
We're thrilled to hear that you and your sister love our products.
All the best from our team!
Bisous team
I just had to wait a very long time for…
I just had to wait a very long time for my cloths but you did give me a credit back because of this which was great. I am very pleased with the purchase.Thank you
9. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Bisous
Hi Jane,
We are glad to hear you are pleased with your Bisous purchase!
We appreciate your understanding and patience as we waited for our restock.
Should you have further concerns, feel free to reach out to us through contact@bisous.com.au.
All the best!
Bisous Team
I love these Bisous cloths!
I've managed to cut costs on purchasing additional makeup removers.
I wear heavy/full coverage makeup daily, these cloths effortlessly remove my makeup at the end of the day.
The fabric is super soft and makes it ideal for sensitive skin. Even after washing, they come out of the washing machine looking as pristine as ever. (I've had mine for 2 years now and they've lasted really well).
I highly recommend!
27. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Bisous
Hi Therese,
Thank you for this feedback! Wow 2 years!
We're thrilled to hear that you love our products. As a small team with a big heart, kind words mean the world to us!
Once again, thank you for your support and for choosing Bisous!
Bisous team
Ordered on the 27th Nov
Ordered on the 27th Nov. Pre order with 4-6 week wait. Emailed twice with no response on the 22/1/24 and the 24/01/24. It's now the 30/1/24. Apparently held up at customs with ne prediction time of delivery. This is very poor service. Maybe pre orders do not suit your business. I would like a refund please.
27. November 2023
Bewertung ohne vorherige Einladung
Antwort von Bisous
Hi Felicity,
As a small team, we strive to reply within 24 hours, and we appreciate your understanding.
We noticed that we received one email from you, and we've replied today. Your concern is valid, and we sincerely apologize for any inconvenience caused by the delay. Please take a moment to read our response today, and if there's anything else you need, feel free to let us know.
Thank you for your patience and understanding.
Best regards,
Bisous team
Again
Again, still waiting for order placed on the 20 th of December and have sent more than 3 emails.
Where is my order?
23. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Bisous
Hi Kat,
I hope this message finds you well. We sincerely apologize for any inconvenience caused, as our records indicate that we have received one message from you from our portal, which we have replied to on 22 January.
We understand the importance of staying updated on your order, and we want to assure you that we are actively working to resolve this issue. Rest assured, we will reach out to you today through the email we have on file to provide you with the necessary updates on your order.
Thank you for your understanding, and we appreciate your patience as we work to ensure a smooth resolution.
Sincerely,
Bisous team
Arrived before estimated delivery time
Arrived before estimated delivery time! Lovely product l!!!
3. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Bisous
Hi Dionne!
Thanks for sharing this, and we are glad to hear you love our product!
All the best!
Bisous team
The best clothes
I absolutely love these clothes. I purchased some for Christmas for my grand daughter. They are the best.
16. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Bisous
Hi Sue,
Thank you for this feedback and kind words!
We're thrilled to hear that you love our products, and hope that your grand daughter loves them too!
Bisous team
Absolutely love this product
Absolutely love this product. No need for face wipes or cleansers. It's like magic. Removes my makeup completely and so soft on my skin. Finish with my moisturiser and my skin feels fabulous.
8. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Bisous
Hi Christene,
Thank you for your incredible patience and kindness, and thank you for this feedback!
We're thrilled to hear that you love our products. As a small team with a big heart, your understanding and kind words mean the world to us.
Bisous team
Took a while to get delivered
Took a while to get delivered, but the product is worth it, very please 🙏.
Thanks Bisous
3. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Bisous
Hi Kim!
Thank you for your feedback! We are so glad you love them!
We may be a small team, but our passion is immense. Your patience is greatly appreciated!
Wonderful product
The delivery took awhile due to me living in Australia. The item I ordered was on back order and now I know why. It’s fabulous!! I have been telling all my friends about this amazing product.
5. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Bisous
Hi Karen,
Thank you for your fantastic feedback! We are so glad you love them!
Have a fantastic year ahead!
Long delay
4-6 week pre-order turned into 31/2 months, from September till after Christmas
While communication was ongoing, the time factor would put me off ordering again.
I was offered a free lingerie bag as a compensation for the delay only to find it was part of all orders
Lost a customer
13. September 2023
Bewertung ohne vorherige Einladung
Antwort von Bisous
Hi Bev,
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the long wait time you experienced. Your insight is invaluable, and we genuinely appreciate your patience.
We want to assure you that addressing the issue of extended wait times is a top priority for us. We are actively working on implementing improvements to better accommodate the increased demand for our product.
If there is anything else you need for us to look into, please do not hesitate to reach out to us through contact@bisous.com.au.
Thanks again, and have a great 2024!
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