Bilweb Auctions Bewertungen 281

Löste sig bra till slut. Men lite oklart på upplägg och vem som gjorde vad och höll i trådarna.

Jättebra bemötande och trevlig personal att ha och göra med. Smidigt och enkelt. Skötte allt perfekt!

Unfortunately I have a bad experience with Bilweb Auctions service.

I recently bought a very nice example of Saab 9-3 OG Aero. The car was listed "as close to a new one as you can get" with just tires to be replaced. I got engaged on the basis of the description, photos and soon decided to take part in the bidding. As an international buyer I had a limited possibilities of inspecting the vehicle, so after the purchase the car was just collected by the haulier and delivered to my place. When the car arrived I was amazed with the condition of the exterior and interior, but soon after that I noticed the front suspension columns to be repainted. Not a big thing - I thought at that moment. After a month, when I finally was able to register and move the car, I lifted it and got really disappointed while noticed more things to be done. The car needed complete brakes replacement, there was a huge leakage from the gearbox and the underbody had to be cleaned from surface rust in many places with majority of steel parts to be replaced with new ones due to corrosion. The overall condition of the car was still good, but many noticable and costly needed to be done, I could not ignore them.

After that I of course took some photos and informed Bilweb Auctions that I was not aware of the noticable and serious imperfections. In reply the inspector informed me that he cannot see any parts in need of replacement, there is just a surface rust, the car is beautiful and it just needs a proper underbody treatment. In reply to his brilliant advice, I informed that the underbody first needs a proper cleaning and rust removal to be finally treated with rust protection. Maybe in Sweden technological process looks different and they just skip the underbody preparation and the protection layer is just being applicated straight on the rust and remaining of the old layer. I can do the necessary work, but it costs money. I am not a mechanic, I do not have a workshop and I have to pay for the materials and labour. Also new parts or in better are hard to find.

The car is not worth the money I paid for it. I feel tricked, ignored and left behind without any support. I already brought the car to generally repaired shape, but I nearly doubled the money I paid for it. I would like to remind the car was advertised in "as close to a new one as you can get" shape. That was not truth. The whole situation leaves a very bad taste.

My bad I have not requested more detailed photos of the underbody. Maybe those were not listed on purpose.

There were even problems with issuing the sale documents correctly - please always double check all details including the vehicle data!

Of course I have everything documented to prove my statement.

Other known issues not mentioned in the description: many stone chips one the whole body, left headlight wiper motor not working, SID has missing pixels, A/C panel with damaged display, door and rear speakers out of order, broken amplifier, a lot burnt bulbs...

Inspector Ted, you really have not noticed that or you just did not want to include all the above in the description to avoid significant drop in the price?

Mycket bra service och hjälp vid försäljning.

Tycker att det fungerade bra i alla led , från dokumentering till utbetalning efter försäljning.

Sålde en klassisk bil genom denna tjänst nyligen och är väldigt nöjd, inte bara med försäljningspris utan framförallt med hanteringen från uppstart, fotografering till leverans. Rekommenderar varmt att sälja via bilweb auctions.

Med vänlig hälsning, Niclas

Snabba svar och trevligt bemötande av alla genom hela processen.

Snabb hantering vid försäljningen.

Så var det gjort!
Efter 30 års ägande har jag sålt min 50-tals bil. Rekommenderad därtill anlitade jag Bilweb,vilket visade sig vara ett lyckokast. Synnerligen bra koncept och förnämlig service genom hela försäljningsprocessen. Dessutom fick jag uppleva en sann yrkesman i
Peter Sundfeldt, som utförde ett mycket noggrant och gediget förarbete.
Visst kostade det en slant men det var värt varenda krona!
Tack Bilweb
Lars Ganters

Snabb kontakt och tillmötesgående

Trevliga kontakter både via mail och telefon med både handläggare och en proffsig besiktningsman. Affären gick mycket smidigt.

Allt runt försäljningen fungerade mycket bra. Snabb mail kontakt.

Realistisk värdering, bra text i auktions beskrivningen. Sammanfattning av helheten, jag är väldigt nöjd med Bilweb👌

Enkelt, slippa alla däck sparkare.

Kunniga och professionella. Stor geografisk räckvidd. Märks att de har erfarenhet i branchen. Transparenta i sin dialog med kunden. Rekommenderas starkt.

Snabbt, bra kontinuerlig info och dialog. Snygga foton

Bra och smidig försäljning inklusive foto och träff med besiktningsman.
Bra bemötande och bra kommunikation hela vägen.

Jätte bra ! Nöjd med allt! Mvh Pia

Kan varmt rekommendera BilWeb Auctions. Trevligt bemötande och proffesionellt från första kontakten till avslutande affär. Tack Christoffer och alla som varit inblandade i försäljningen av vår Jaguar.
Med vänlig hälsning,
Kalle och Annelie