Ordering was simple, the delivery was on time. Only very tiny issue was the courier left the parcel on our front porch step and the door open outwards so we had to call him back and ask him to move... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great customer service and prompt delivery. Rang for advice before purchasing a bathroom humidistat fan. Was assured a genuine part and that as an electrical wholesaler part had warranty and how t... Mehr ansehen
Unternehmen hat geantwortet
I have previously bought lamps from LED Bulbs but now as they have joined forces with Big On Electricals I will continue to buy from them. Big On Electricals gave very good service and good offers.... Mehr ansehen
Unternehmen hat geantwortet
Prompt next day delivery. Enabled a much liked dining room light (one of a pair, no longer available) to be repaired, avoiding the need to buy a new pair that we would not have liked as much.
Unternehmen hat geantwortet
Unternehmensdetails
Über Big On Electricals
Vom Unternehmen geschrieben
We’re Big On Electricals. The One Stop Shop for Electricians, Trade & DIY enthusiasts
Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.
So, whether you are looking for heating, cooling, ventilation, lighting products and accessories for your business or home, we have a great range and deals for you.
Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.
Kontaktinformationen
Unit 1, Reedswood Park Road, WS2 8DQ, Walsall, Vereinigtes Königreich
- 0800 043 8975
- Sales@bigonelectricals.co.uk
- bigonelectricals.co.uk
4.5
Hervorragend
17'930 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Arrived on time and all good.
20. Juli 2026
Antwort von Big On Electricals
Hi Colin,
That's exactly what we like to hear! We're delighted your order arrived on time and everything was just as expected. We hope to welcome you back again in the future 🚚
Kind Regards,
Jess
Great around experience!
Great lights, great quality and delivered promptly without fuss.
What's not to love?
Thoroughly recommend.
20. Juli 2026
Antwort von Big On Electricals
HI Paul,
What a lovely review to receive! It's fantastic to know you're pleased with the quality of the lights and that everything arrived promptly and hassle-free. Your recommendation means a great deal to the team thank you! 💡
Kind Regards,
Jess
Nothing made it great
Nothing made it great! I ordered what I needed and it arrived remarkedly promptly. All very good stuff.
17. Juli 2026
Antwort von Big On Electricals
HI John,
We couldn't ask for much more than that! It's great to know you found what you needed and that it reached you so promptly. We appreciate you taking the time to leave us a review 😊
Kind Regards,
Jess
Antwort von Big On Electricals
Hi Guy,
We're really pleased to know you were happy with both the value and the speedy delivery. It's great to hear everything arrived just as expected ⭐
Kind Regards,
Jess
Antwort von Big On Electricals
HI Archibald,
It's lovely to know your order arrived when expected and was well packaged for its journey. We hope everything is exactly as you expected and that you enjoy your purchase 📦
Kind Regards,
Jess
Great experience
Item as described, well packaged and delivered on time. All at a competitive price.
16. Juli 2026
Antwort von Big On Electricals
Hi Pete,
We love hearing that everything arrived exactly as expected, with no fuss along the way. It's even better to know you felt you got great value too 😊
Kind Regards,
Jess
Antwort von Big On Electricals
Hi Phil,
It's always rewarding to hear we've offered both great value and a positive experience. We really appreciate you taking the time to leave us a 5 star review 🌟
Kind Regards,
Jess
Antwort von Big On Electricals
Hi David,
Speedy delivery is always what we aim for, so it's great to know your order arrived quickly. Thanks for taking the time to leave us a review we really appreciate it 🚚
Kind Regards,
Jess
Just the best service delivery spot on
17. Juli 2026
Antwort von Big On Electricals
Hi William,
Thank you for your kind words! We're so pleased everything went smoothly and that your delivery was spot on. We really appreciate your support and your 5-star review 🌟
Kind Regards,
Jess
fast efficient service
15. Juli 2026
Antwort von Big On Electricals
Hi David,
Many thanks for your 5-star review. We're delighted everything was quick and hassle-free from start to finish. We really appreciate your support and hope to welcome you back again soon ⭐
Kind Regards,
Jess
Rapid delivery
Ordered item online Friday afternoon, wired in and working on Saturday afternoon.
Fantastic service at a good price too.
Five stars.
17. Juli 2026
Antwort von Big On Electricals
Hi Paul,
We're so pleased your order reached you so quickly and that you were able to get everything installed without delay. It's also lovely to hear you were happy with the price. Thanks for taking the time to leave us a review 🚚
Kind Regards,
Jess
Excellent next day service
Excellent next day service. Item ordered late Friday afternoon and arrived within 24 hours. Good price and product description.
17. Juli 2026
Antwort von Big On Electricals
Hi,
It's fantastic to know you had such a positive experience. Fast delivery, competitive prices and clear product information are all things we work hard to provide, so we're delighted to hear everything met your expectations. Thanks for your review! 🚚
Kind Regards,
Jess
Antwort von Big On Electricals
Hi,
Your kind words mean a lot to us. We're delighted everything from the prices to the delivery met your expectations. Thanks for your support! ⭐
Kind Regards,
Jess
Antwort von Big On Electricals
Hi,
We're sorry to hear your experience didn't meet your expectations. We completely understand how frustrating delivery delays can be, especially when they're outside of our control. As your message was sent over the weekend while our customer service team was closed, we responded as soon as we were back in the office. We're sorry your experience wasn't the positive one we always aim to provide and appreciate you taking the time to share your feedback.
Kind Regards,
Jess
Super fast delivery and great product
16. Juli 2026
Antwort von Big On Electricals
Hi David,
We're really pleased to hear your order arrived so quickly and that you're happy with your purchase. Thanks for choosing us and for taking the time to share your experience. We really appreciate your support! 💡
Kind Regards,
Jess
simple and efficient
2. Juli 2026
Antwort von Big On Electricals
Hi,
We're pleased to hear you found everything simple and efficient. Thanks for taking the time to leave us a 5-star review, we really appreciate your support! 😊
Kind Regards,
Jess
Antwort von Big On Electricals
Hi Tracey,
We're delighted to hear you were happy with our pricing and free next day delivery. We really appreciate you taking the time to leave your feedback 🚚
Best wishes,
Elise
Refused to Honour their Warranty
Faulty Aircon unit was reported to Amazon on Tuesday the 23rd of June at 4.47pm (still within the warranty period) when the Amazon manager said he had contacted you for a replacement. He said a new one was being sent out and to put the dangerous one that almost set fire to our house in the box that the new one was being sent in (we have the recording) and Amazon would have it collected. After not receiving my new unit I then contacted Amazon again on Thursday the 9th of July to complain that the new unit still had not been received. The Amazon representative told me that although my complaint had been received on the 23rd of June, the manager failed to action the replacement, and has thus probably been sacked/dismissed by now!
You now claim its 'Out of Warranty' and now have failed to replace this dangerous item so I will post the video of it melting the wires and tripping the electricity out in my house on Social Media AND tag your company in the video. Then ill take you to court and do you for failure to honor your warranty, distress, sleepless nights etc etc etc!
I reported this within the warranty date, you MUST honor it and if you have any issues, you take it out with Amazon!
You have 7 days to respond or we will be posting the video and taking action promptly.
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Big On Electricals
Hi Charley,
We're sorry to hear you remain dissatisfied. However, several statements in your review do not reflect the information available to us. We did not receive any contact from Amazon regarding this matter on 23 June, and no member of our team or management made any commitment to replace your unit at that time.. The first communication we received was from Amazon Customer Services on 9 July 2026, requesting assistance after the manufacturer's warranty had already expired.
We have no access to conversations between customers and Amazon, so we cannot verify or comment on any advice or assurances you say were given by Amazon representatives. Any comments regarding an Amazon manager being dismissed or assurances allegedly given by Amazon relate solely to your dealings with Amazon and are not something we can verify or comment on. If Amazon advised you that a replacement had been arranged before contacting us, this is a matter that can only be investigated by Amazon, as we cannot honour or investigate commitments made on their behalf.
We therefore ask that any comments about our handling of this matter accurately reflect the communication that actually took place between Amazon and ourselves.
Best regards,
Elise
Antwort von Big On Electricals
Hi Satish,
We're pleased to hear your order arrived on time without any issues. We really appreciate you taking the time to leave your feedback 📬
Best wishes,
Elise
Quality bulbs and quick delivery.
13. Juli 2026
Antwort von Big On Electricals
Hello
We're pleased to hear you're happy with the quality of the bulbs and the quick delivery. We really appreciate your feedback 💡
Best wishes,
Elise
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