I've been going here for over a year, even taking my son because it's easier for me than seeing my PCP. However, Shaquaysha at the front desk is extremely rude! She even got an attitude and said, "Som... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
The ability to make an appointment made the process quite speedy. All of the personnel, from reception to Nurses very friendly and professional. Very happy with the treatment, and if I ever have nee... Mehr ansehen
Easy appointment on-line for COVID-19 test. to travel on airline. Results back that day as scheduled. PDF format for download to receive attestation form was quick.
I scheduled online a same day COVID PCR test for my daughter, was in the office for 10 minutes, and had the results that evening. The staff was friendly and helpful. I was so impressed and appreciativ... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
Kontaktinformationen
North Parham Road 1380, 23229, Richmond, Virginia, Vereinigte Staaten
- 804-821-0010
4.7
Hervorragend
264 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
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Everyone at BetterMed was professional…
Everyone at BetterMed was professional and most importantly friendly to me from the phone call to wait to come in to the staff that took care of my fear of being tested. Thank you so much whenever I am sick I will be back.
5. Februar 2021
The staff were friendly
The staff were friendly, efficient and listened to my input. They have become my go-to for anything that needs to be quickly assessed and taken care of me with great care. Thanks.
5. Februar 2021
Traveling for work- Fast Care
I was traveling for work and needed to be seen for a health concern. I was able to schedule a time online. Upon arriving to the clinic, I had my phone check in. Maybe waited 5 minutes in my car before being called back. The nurse was friendly. The provider was friendly and quick. Overall, an enjoyable experience for a doctors visit.
5. Februar 2021
Always professional!
5. Februar 2021
Efficient Covid testing
I was able to schedule my covid test in advance. My appointment was on time and I got the results in about 25 minutes, with a consult from the medical practitioner. Very satisfied.
1. Februar 2021
New Advocate
Even with the increase in patients waiting to be tested for Covid-19, I was still able to get an appointment within 12 hours. The attending PA was thorough, and gave a very clear and understandable explanation as to my medical condition. It was a very positive experience. There was even a follow-up call from BetterMed the next day.
I have not been a strong advocate of the “doc in a box” philosophy, but this experience changed my mind. It felt more like going to a family doctor; caring and close to home.
30. Januar 2021
Great Job!!!
29. Januar 2021
Had a very good experience
Had a very good experience. Was in and out in less than 20 minutes. Check in person was great. Doctor was fantastic. Only complaint is that the cost was triple what I have paid at other Urgent Care Facilities. Felt very safe with regard to Covid exposure as well.
29. Januar 2021
Great Experience!
Was able to sign up online for a rapid COVID test. Arrived and was promptly taken care of with results in 15 minutes. Great service and communication.
29. Januar 2021
staff weren't wearing masks
When I visited, the receptionist at the front desk was not wearing a mask. That is reckless and dangerous. I came to get tested for COVID, not to try and get infected with it.
29. Januar 2021
Prompt and respectful.
28. Januar 2021
Super Staff!
This was my second trip and saw Dr. McCool both times. All of the staff were personable and kind. Was in and out very promptly, and everything was very well explained. So glad we found Better Med!! Would recommend to anyone.
28. Januar 2021
Very professional and efficient.
28. Januar 2021
Very professional
Very professional, very clean, very nice staff. I will certainly go back if I need fast medical assistance or if my primary care provider closes his practice.
28. Januar 2021
Was seen quickly and professionally for…
Was seen quickly and professionally for COVID l test.
28. Januar 2021
Truly great experience!!
Truly great experience!!! From beginning to end! All involved were extremely caring from the phone registration representative, to the receptionist, to the nurse, to the provider, Simon. I felt extremely safe and extremely well cared for. All of my needs and questions were met and I was in and out in 20 minutes (or less). Thank you BetterMed!!! You all are amazing!! I will not be going anywhere else!
28. Januar 2021
I was seen promptly
I was seen promptly. The doctor on call treated the infected pore efficiently and prescribed an antibiotic cream and capsule regimen. The spot has healed well. I am fine.
23. Januar 2021
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