Best Mexico Movers Bewertungen 

My husband and I have made eight interstate and intrastate moves, and even with that history, Best Mexico Mover's guidance, experience and professionalism kept us from making the kind of mistakes that would have prevented our successful move.

In every conversation my husband and I had with Chuck Bolotin, the owner of Best Mexico Movers, he demonstrated his knowledge, integrity and sincere goal of providing a good move experience. This carried through with every person on the BMM moving team. Laura Daniela, our Personal Moving Assistant, gave us guidance for all of the steps and rules for a move to Mexico. Her detailed task list and guide included due dates and clear explanations of the How and Why for every step. And despite so many variables, the April planning checklist even included the exact date in July that our household goods were delivered.

All of the BMM team members were professional, and patiently shared their expertise in packing, insurance and Mexico moves, including guidance to help us avoid losses that would cause insurance claims. Even the Phoenix consulate representative who approved our Menaje de Casa complimented BMM on the professionalism of the paperwork they prepared.

Excellent from start to finish. 1 week door to door delivery from Denver to Mexico City at a fraction of what the larger national / International firms charged (and those firms quoted us 6-8 weeks delivery). Chuck pulled the curtain back and gave us a a lot of knowledge on how moves like these work. Had a dedicated person that helped us from the very start to the very end, including a check in two weeks after the delivery to make sure we were satisfied. A great team to work with, they made this huge international move extremely easy and stress free.

I had a last-minute and somewhat complicated move of my two bedroom home of expensive furniture and extensive art collection in Naples, FL to Ajijic, Jalisco, MX. Every member of the whole team at Best Mexico Movers was exceptionally competent, communicative and a pleasure to work with. Special kudos to Ariel, my Personal Moving Assistant, and great appreciation to everyone who did such a good job for me. I highly recommend Best Mexico Movers!

The whole team provided excellent knowledge, preparation, and execution of our moving experience from Michigan to Queretaro. The team had great handoffs between each of the moving steps and their respective expertise. Even though I have moved many times before in other regions, I was so appreciative of the country-specific knowledge that Best Mexico Movers brought to this move.

Nice Try, Chuck
Wow, I was going to let Steven handle this, but after seeing Chuck’s response, I can't stay quiet.
Regarding the video footage, this is now the fourth time you are offering to show a video that supposedly exonerates you—why haven't you just sent it already? As for filing an insurance claim, clear evidence of crushed, heavy-duty boxes combined with photos of the truck's interior telling the whole story through skid marks, filthy boxes, and obviously thrown-in cargo that slid across the floor should be more than enough to warrant immediate compensation without forcing us through a tedious, months-long bureaucratic maze.
Furthermore, we are hardly wrong to assume you will contest a claim citing "Packed by Owner," seeing as every step of the way you have meticulously laid the groundwork to escape financial liability by blaming the customer while entirely ignoring your own admitted loading errors. And speaking of your numbers, it is amusing how your experience keeps inflating—first you said 500 moves, then 700, and now over 1,000. It is also quite rich that you are trying to blame everything on mysterious bad hombres south of the border—who apparently ransacked the truck only to thoughtfully place an official security seal on it when they were done, right? Give me a break. Meanwhile, the actual unprofessional trans-load and failure to secure the cargo were executed right there on the US side in Laredo.
Given the obvious mishandling of our belongings, your failure to properly trans-load our cargo, and the fact that you loaded everything onto an enormous truck for tight CDMX streets despite explicitly promising the smallest truck necessary—for all your desperate deflection tactics: We call BS.

UPDATE / REBUTTAL TO OWNER'S RESPONSE
This edit is a direct rebuttal to Chuck’s reply below, in which he distorts the facts to evade responsibility for our damaged delivery.
Chuck, calling me "Oscar" right out of the gate sets the exact tone for how little attention you pay to details.
Regarding the video and photos you withheld for weeks: you claim we "ignored" your offer, but the day after delivery, Steven explicitly wrote to you: "If this video contains the vital context you claim, why haven't you sent it? ...send it immediately so I can see what your driver filmed." Now you've finally sent it, smugly claiming it's "smoking gun" proof while publicly blaming "hoodied" men—leaning on a disgraceful "bad hombres" trope to deflect from your own logistics. As a native Mexican, I am deeply offended that a business profiting off my country’s name eagerly resorts to xenophobic fearmongering about unseen border thugs the moment cargo is damaged. The reality? Your video shows no one entering the truck, let alone in a hoodie, and your photo is just a close-up of a door seal. It proves nothing.
You also question why we haven't filed an insurance claim. We made clear early on that our items hold deep sentimental value, which insurance doesn't cover. More importantly, your fine print reveals a trap: because we packed our own boxes, your "Total Loss Only" policy automatically excludes individual damage claims. Demanding we file a claim guaranteed to be denied isn't a solution—it's a bureaucratic dodge to waste our time.
You promised to handle our belongings with care and trans-load them onto a proper small truck for CDMX streets. Instead, when pictures of crushed boxes rolled in, you immediately blamed our packing. That ignores the fact that packing home goods for travel has been part of our professional lives for decades as commercial photographers; we are exemplary packers. Writing that you're "sorry we interpreted your empathy as fake" means nothing when your actions—finger-pointing, withholding evidence, and hiding behind disclaimers—show zero accountability.
Future clients take note: this business model is designed to offload liability onto third-party sub-contractors and customs crews the second damage occurs. By leaning on excuses rather than professional integrity, you prove this failure runs far deeper than a single logistical mishap.

NOTE TO READERS: Don’t be fooled by the sudden surge of 5-star reviews posted days after mine. It is no coincidence that nearly half of this company's lifetime positive reviews appeared within a 96-hour window right after my verified post went live. Look at the dates and judge the timing for yourself.

Beware: Shoddy Loading, Deflections, and Total Lack of Accountability
Moving from Chicago to Mexico City was a nightmare. When my shipment arrived, a massive portion of my belongings—including heavy-duty wardrobe and book boxes—was crushed and structurally destroyed due to sheer negligence.
Instead of taking professional responsibility, management's post-delivery playbook is pure gaslighting:
Admitted Loading Failures: In writing, management explicitly admitted their crew failed to use safety straps at the top back of the truck ("Should they have used straps at the back? Yes, they should have. This was their error.") and ignored the extra cargo straps I provided.
Blame-Shifting: When confronted with crushed boxes, they tried to blame me ("Packed by Owner"). Heavy-duty boxes don't cave in from packing flaws; they collapse because improperly secured cargo violently shifts and crashes down on them.
Contradictory Stories: They tried to spin a wild tale about a rogue, un-uniformed "hoodied" individual stopping the truck, completely contradicting their own employee's text message stating the Navy inspected the truck and reported "no issues."
Hollow Empathy: They open with flowery paragraphs about how "we are all humans," but the moment you push for accountability and financial resolution for their acknowledged negligence, that "empathy" vanishes into defensive corporate deflection.
If you want your belongings to arrive intact and a company that stands by its work, do not use them. Save your money, your sanity, and your possessions.

I’m in the process of expatriating to La Paz, BCS and have recently received all of my belongings in excellent shape! For the sake of brevity, I’ll cut right to the issue: It would have been essentially impossible to handle this project on my own or with some ‘bargain’ assistance from another outfit. Chuck and Best Mexico Movers employees handled the process expertly from start to finish. They also worked through a very challenging situation involving changing reporting and administrative requirements made by Mexican authorities. As mentioned, I would not have been able to manage these circumstances on my own; Best Mexico Movers handled all of them, behind the scenes, flawlessly!

You need Chuck and Best Mexico Movers. You and your valuables (sentimental and otherwise) with thank you for it!

Best Regards,

Kelly Rhoads

We had a very good experience with Best Mexico Movers. Chuck was thorough in explaining the process and was available to answer any questions, helping us to understand the rules and regulations for a move processing through Customs. Once we were ready to proceed, he and his staff took the time to explain the contract and procedures. Since we decided to do our own packing, the liaison walked us through the packing process and documentation of items. During loading process, we provided realtime photos to them to ensure a secure load with appropriate documentation. During transportation to the border we were able to track our shipment. The liaison advised that there would be daily updates on the shipment. There were a couple of lapses at times but when we reached out, updates where provided.

Initially we were going to pack our belongings and drive them via U-Haul to a border city and have Chuck's team take them through customs and on to Mexico City. Chuck provided us with an alternative to pack the household items and load them on a semi-truck in a suburb close to us. The truck would then later pick up other items but eventually arrive in the border city with our items never having been moved since we loaded them. The cost was generally close to what we would have paid anyway to take the items ourselves, not to mention the headache of driving through Texas in the heat of the summer, and then take a flight back to Chicago, where we lived. What a savings of time, energy and headaches he saved us! Chuck knows and understands this business.

Movers from Mexico City that delivered and moved our belongings were very professional and efficient. It took them about an hour and one half to move everything and part of that was because the building elevator is small. Don't forget to tip your movers!!! We didn't move several rooms of furniture but what we did move meant a lot to us and helped with the transition to a new country. Use Best Mexico Movers, as we believe they are best, and what you pay to move your belongings, you will get back in peace of mind!

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Petra Luh
4d ·
My biggest pleasant surprise, after depressing high moving quotes, was a local company with another base in Tucson, called BEST MEXICO MOVERS, with owner Chuck Bolotin. He specializes in cross border moves between Mexico and the USA. My Realtor and friends had recommended two local moving companies, one was very professional and friendly, the other didn't reply in spite of my two office visits. Both quoted over 20,000 pesos for an already packed truck from Tucson to Chapala.
When I called Chuck, he was so personable and calmed me down in minutes. His quotes were done so clear and practical in a three column spread sheet where you could choose which scenario you liked best.
Another great experience was, he didn't rush me to get the money together, which was less than half of the others. He simply emailed "whenever you are ready, we are here for you". It took me several months and he kept the same price for me.
The execution was flawless. He corresponded with the ranch owner where I had my truck and arranged a seamless transition of transferring my goods into his truck and arrived punctually at my door in Chapala, to the hour! In spite a hiccup on the border because I forgot to list my ancient VHS/TV. His team took care of that too.
Unloading was as stress-free and with no damages whatsoever. During those 5 days of transit Chuck and his team kept me posted in the nicest way.
I would say, the move was almost fun! So rare that a company takes all your headaches away and does what they say. I am so impressed. I highly recommend this company for your moves between the USA and Mexico and back.
Thank you again, Chuck and team;)
There is also a youtube interview out there to put a face to his name