BestideasUK Bewertungen 

247
TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I ordered the Profoam oven cleaner, but it didn't arrive so I let BestideasUK know and they sent a replacement immediately. I have just cleaned my filthy oven with it today and it's done a fantastic... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Every product bought from them has been the best in the field - currently couldn’t survive without the new carpet cleaner. 100% wool plain light pink carpet which gets huge amount of ‘traffic’ due to... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Products didn't work and, oh my goodness, attempting to return them under their 30 day rule is horrendous. They're being slippery, they're being awkward and they're telling me "facts" that just... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Evri lost my package and when I contacted customer services they responded very swiftly and sent me a replacement. They kept in touch throughout to track the package and were really polite and helpful... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Haushaltswarengeschäft
  2. Fachhandel für Küchenbedarf
  3. Geschäft für Heimtierbedarf

Vom Unternehmen geschrieben

At Best Ideas UK, we're a small business based in the UK, passionate about bringing you useful gadgets and tools for your home. We also have a great selection of toys, pets items, and car accessories to add some fun and excitement to your life. Our main focus is on providing you with high-quality products and outstanding service. We genuinely care about your satisfaction, so we welcome and value your feedback. We're always eager to improve and make your experience even better.


Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

247 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.1

Alle Bewertungen

(247)

96 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Brill delivery but item was rubbish !

Profoam review
Quick to order and quick delivery.
But item was rubbish - never cleaned as described !
Disappointed 😞
Took a video just like advert......nothing alike , didn't cleanr hob as suggested...

15. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von BestideasUK

Hi Vicky, thanks so much for your feedback.
It's disappointing to hear about your experience with your purchase even though we get so much great feedback for this product We truly value your feedback and apologise for any disappointment caused.

We'd love an opportunity to make things right. Please contact our brilliant customer support team at contact@bestideasuk.co.uk or call us at 0800 058 4569‬ so we can look into this further. Your satisfaction is our priority.

Bewertet mit 3 von 5 Sternen

I would never buy from this company…

Update- 10/12/23 The sleeve arrived yesterday, but whether I would have had this positive response without my original negative feedback on here, I am not so sure, and will never know. My opinion of not buying from this company still stands. But because I received the item I feel that I need to amend my rate for experience, as eventually I had a positive outcome.
This was orginal feedback - I would never buy from this company again. I was promised a sleeve for a doodle pad was going to be sent out as it didn’t arrive with the doodle pad. Though they have promised to send it they haven’t sent it as yet (trying to get one sent out since the 3rd Dec.)I have messaged them everyday since the 3rd and still it’s not been confirmed that it has been sent out. There messages to me are vague and just delaying. I tried to follow it up again today and they are not answering phone calls and now the messenger link I was using for them is not longer allowing me to send a message. They have opened another messenger link for household and not gifts. In my opinion they are not a professional company. It’s worrying me with regards to the fact I have sent payment details to them.

3. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von BestideasUK

Hi Claire, thanks for your feedback. We tried to update you via Facebook to no avail after we already confirmed the complementary item was on its way to you. Our phone lines are open from 10am - 4pm as well as email support. Please reach out to us via call or email and we'll be happy to make things right.

Bewertet mit 5 von 5 Sternen

I had the ProFoam professional cleaner

I had the ProFoam professional cleaner.
Excellent product and was delivered very quickly.
I used this on my oven which I have been putting off for a long time. The oven came up lovely and clean and I didn’t have to use much elbow grease. Overall company and product were brilliant.

24. November 2023
Bewertung ohne vorherige Einladung
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Antwort von BestideasUK

Thank you so much for your review Hayley. We are really glad to hear your feedback.

Bewertet mit 5 von 5 Sternen

Fab experience!

Fab experience!! Quick, safe delivery. Absolutely love my new mood lamp. Think I'll purchase another x

21. November 2023
Bewertung ohne vorherige Einladung
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Antwort von BestideasUK

So excited to read your review Sammy! Thanks so much for sharing and we're glad you love it

Bewertet mit 1 von 5 Sternen

Don't belive the videos taken of toys

Don't belive the videos taken of toys. They look fantastic, however, they are cheap junk. That you are overcharged for. Stay well clear.

14. November 2023
Bewertung ohne vorherige Einladung
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Antwort von BestideasUK

Hi Lynda, thanks for your feedback.

We're truly sorry to hear your disappointment. Our 30-day return policy is here for you if you decide to return the item. Please reach out to us at contact@bestideasuk.co.uk and we'll be more than happy to resolve this swiftly!

Bewertet mit 5 von 5 Sternen

Sketch pads I…

5star given for quality of items I received , the speed of delivery and the communication we had with them . Would definitely recommend this British company .

7. November 2023
Bewertung ohne vorherige Einladung
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Antwort von BestideasUK

Thank you Linda! We truly appreciate your review!

Bewertet mit 5 von 5 Sternen

Absolutely fantastic customer service

Absolutely fantastic customer service, I had an issue with the delivery of the 3 drawing boards that I had bought.
They contacted the courier and promised if no response would resend which they did. I didn't receive all my order but it was resolved the next day and was delivered within 24 hours.
Amazing company, I can't thank ChiChi enough. Will definitely use them again.

4. November 2023
Bewertung ohne vorherige Einladung
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Antwort von BestideasUK

Thanks for your kind words, Michelle! We're glad we could help with the delivery. Looking forward to serving you again soon.

Bewertet mit 5 von 5 Sternen

I ordered two of the drawing boards for…

I ordered two of the drawing boards for my grandchildren for Christmas and only the pink one arrived. I contacted beatideasuk straight away and they were so helpful to get it sorted out for my grandchildren, so they sent out the blue one and it arrived yesterday which was perfect timing as my daughter is moving Friday 3rd November, so she wouldn't have got it if it was after that date, bestideasuk were absolutely amazing sorting it out for me, I honestly can't thank them enough for making 2 children very happy on Christmas morning, I am definitely going to be using them again the customer service is 100/10, what a fantastic company, thank you so much for your help and understanding of the issue you are all stars

1. November 2023
Bewertung ohne vorherige Einladung
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Antwort von BestideasUK

Thank you so very much Donna! Your kind words truly warm our heart

Bewertet mit 5 von 5 Sternen

I had a query to which it was responded…

I had a query to which it was responded to straight away.
My concerns of the gifts purchased got resolved, it was a straight forward issue (a fault that i made, not realising)
Great company & service 👏 👌

14. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von BestideasUK

Thanks so much Karen for your kind words. Much appreciated

Bewertet mit 5 von 5 Sternen

Brilliant response

We had a problem with the car we brought, the response to our request for help was very quick and positive, we have a happy granddaughter now.
Would happily recommend this company for their customer care, prompt response.
First Class Service.

16. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von BestideasUK

Thanks so much, Leslie! We are thrilled to hear that you are happy with our service.
Thank you again!

Bewertet mit 5 von 5 Sternen

Great tool

Great tool, totally addicted! Great customer service too!

25. September 2023
Bewertung ohne vorherige Einladung
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Antwort von BestideasUK


Absolutely thrilled you're enjoying our tool and service Lizzie, thank you for the 5-star review!

Bewertet mit 5 von 5 Sternen

Outstanding customer service!

Outstanding customer service!

Error with my order corrected very quickly.

Very happy to recommend this company.

18. September 2023
Bewertung ohne vorherige Einladung
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Antwort von BestideasUK

Thank you so much for the review, Diana! We're over the moon to hear you're happy with how quickly we sorted things out.
Your recommendation warms our hearts. 😊

Bewertet mit 1 von 5 Sternen

Identical products can be bought for…

Identical products can be bought for significantly less on alternative platforms. Avoid the cheesy ADs popping up on social media

8. September 2023
Bewertung ohne vorherige Einladung
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Antwort von BestideasUK

Hi Mr Tice,
Thank you for sharing your feedback.

We're sorry to hear that our pricing and advertising didn't meet your expectations. Beyond the price, we hope our Prolint Remover meets your needs. Is there anything specific about the product that we can improve on for you?

Your input is invaluable, and we're here to help. We'd appreciate if you could reach out to discuss this further.
Many thanks

Bewertet mit 5 von 5 Sternen

Interesting products

Excellent service and loads of interesting products. Been very pleased with all I’ve bought so far.

21. August 2023
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Antwort von BestideasUK

Thanks so much Sheena! We really appreciate your feedback

Bewertet mit 5 von 5 Sternen

Highly Recommend

I bought this when I came in to the UK for a visit and it works better than the one I have back at home in NY. I am super impressed and highly recommend. Not to mention that delivery was in 2 days

4. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von BestideasUK

Thanks so much for your feedback.

Bewertet mit 5 von 5 Sternen

Pro Lint remover.

What a marvellous little tool, so easy to use, and does what it was made for. 100% satisfaction and results are clear to see. Well done.

27. Juli 2023
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Antwort von BestideasUK

Thanks so much for your feedback Stephen! Much appreciated

Bewertet mit 3 von 5 Sternen

It doesn’t work on windows either side

It doesn’t work on windows either side. I wanted it to clean the glass on my balcony. The plastic bristles are too hard.

7. August 2023
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Antwort von BestideasUK

Hi Jill, thank you for your feedback. It seems there might be a confusion with the product, as you have only ordered the Profoam - Kitchen Hob & Oven Cleaner | Fresh Lemon which is for cleaning the kitchen hobs and not for glass cleaning and also lacks plastic bristles. Kindly double-check that you've reviewed the correct product. If not, kindly contact the appropriate company.

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