Spend, spend, spend ...... not!
What I can I say that would be positive .... nothing! I can see why they have thousands in the bank. They do not like to spend money, even if it would be in the interest of Park Homeowners and or benefit the staff.
Simply things for example, if one of the maintenance team needs a new broom, you have to communicate with at least 6 members of staff at Head Office before it is approved or not. Crazy! and that is only one example. I have many more!
There is a huge blame culture at Head Office and emails can be pages and pages. The amount of frustration for the park staff and homeowners is enormous. Nothing is straight forward, a quick request can take sometimes 6 weeks, lots of emails. This is due to too many HO staff being involved and no one will decide on an outcome. This leads to Homeowners getting annoyed and frustrated and the park staff having to deal with the aggressive Homeowners, who would just like an answer.
There is no job satisfaction, and, on the contrary, it feels like a daily battle to get things done and answered.
