I have used Benjamin app for a couple years now and I’ve never had an issue with trying to withdraw money. Once they revamped their payout system, I have yet to get any of my withdrawals that I’ve ask... Mehr ansehen
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Das sagen Bewerter
I loved the site until they changed everything at the end of 2025. Now my money has sat in a queue since December 9th, 2025. They used to allow you to withdraw into gift cards to just about any stor... Mehr ansehen
I have been waiting since December 10, 2025 for a $25.00 cash out with a $1.75 cash out fee. Many responses. Same story. Then find out company with a Finland phone number with a NY address. Very dis... Mehr ansehen
In 2025, Benjamin was a pretty good app. I was earning money and able to withdraw very easily, straight to my bank account with a few days delay. My only complaint was that games didn't always conne... Mehr ansehen
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2.2
Mangelhaft
1910 Bewertungen
Hat 90 % seiner negativen Bewertungen beantwortet
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Withdrawals are garbage now and customer service is piss poor
Almost 2 months for a $25 withdrawal is absolutely insane! And I'm still waiting since my withdrawal is still in queue. I have emailed support several times. And while I don't get a response, answer, or resolution, I do get an email asking me to rate their support. I'll say here what I say there: it's complete garbage!
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von benjaminone.com
Hello LS,
It’s truly disappointing to hear about your experience with the withdrawal process and the lack of communication from our support team. Waiting almost two months for a withdrawal is understandably frustrating, and we appreciate you sharing this with us.
Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. Your feedback regarding the delays and the unresponsiveness from support has been noted, and we have escalated this internally to ensure that your concerns are addressed. It’s important to us that you feel supported and valued, and we recognize the impact that these issues have on your experience.
We hope for a resolution that meets your expectations and restores your confidence in our service. Thank you for your patience as we work through this.
Terrible payout system
Like so many others, I’m stuck in the never ending queue. Used to get payouts within 2 days. Now I have 3 payouts pending since Dec 9. Used to love this app —it was the best out there— but now I don’t think I will ever see another dime. I email and just get an auto response. Very disheartening.
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von benjaminone.com
Hello Angie Martin,
It's truly disappointing to hear about your experience with the payout system, especially since you previously enjoyed using the app. We appreciate you sharing your concerns, as waiting for payouts can be incredibly challenging, particularly when you have multiple requests pending since December 9.
Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We recognize how important timely payouts are for you, and it’s understandable to feel disheartened by the delays. Your feedback regarding the auto responses from support has been noted, and we have escalated this internally to ensure that your situation is addressed appropriately.
Thank you for your patience and for being a valued member of our community. We genuinely hope for a resolution that restores your confidence in the app.
Legitimate site seems like a scam site now.
Everything was fine until I requested a pay-out which they limited to $50. Over 3 months later I am still waiting. When you contact them about it, they send a generic e-mail. I have requested someone higher up to look into this but not sure if it will help. I still have money to withdraw but am afraid to try.
26. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von benjaminone.com
Hello Michelle Carrier,
It’s concerning to hear about your experience with the payout process, especially after a positive start with the app. We genuinely appreciate you sharing your feedback, as waiting for a payout can be incredibly challenging, particularly when it has been over three months.
Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We recognize that this may cause frustration, and we truly empathize with your situation. Your feedback about wanting higher-level assistance has been noted, and we have escalated this internally to ensure your situation is addressed appropriately.
It’s important to us that you feel confident in using our service, and we’re grateful for your patience during this time. We hope for a resolution that restores your trust in the platform.
They used to offer same day payout
They used to offer same day payout, now it takes forever. They make you wait 3 months for it to credit, then who knows when you will get paid. I currently have two 25$ payouts, I have been waiting on one since 12/15/25! I have another 50 bux still pending in que. Customer support is non existent, they ignore you and never respond. I am sorry, but don't waste your time. You will not get paid.
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von benjaminone.com
Hello Rachelle Hermanson,
It's concerning to read about your experience with the payout process and the delays you’ve faced. We genuinely appreciate you bringing this to our attention, especially since you have been waiting for your payouts for quite some time. Waiting for three months, particularly for amounts you expect to receive, can be incredibly disheartening.
Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand that this may cause frustration, and we are truly sorry for the inconvenience it has caused you.
Your feedback regarding the lack of responsiveness from customer support is also noted, and we are grateful for your insights. We have escalated this internally to ensure that we address the issues you've highlighted. Your experience is important to us, and we want to work towards making improvements.
Thank you for sharing your thoughts, and we hope for a resolution that will restore your confidence in our service.
I have used Benjamin app for a couple…
I have used Benjamin app for a couple years now and I’ve never had an issue with trying to withdraw money. Once they revamped their payout system, I have yet to get any of my withdrawals that I’ve asked for. I have withdrawals dating back to December 21. I’ve stayed under the $50 required payout, but I have not received anything as of yet. The Benjamin app, as I like their layout and functionality. If they could get their payout system back to where it used to be, it would be very beneficial. I tried to be patient since I knew that they had revamped their payouts. But it’s been three months now and I haven’t seen anything.
21. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von benjaminone.com
Hello Patricia Prill,
It’s concerning to hear about your experience with the withdrawal process since the recent changes to the payout system. We truly appreciate you sharing your feedback, especially since you've been a loyal user for a couple of years. It’s understandable to feel anxious when waiting for withdrawals, particularly when you have requests dating back to December.
Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We empathize with the frustration this may cause. Your insights about the layout and functionality of the app are valued, and we’re glad to know you enjoy those aspects. We have flagged your concerns regarding the payout system internally, as it’s important for us to ensure that users like you have a smooth experience. Thank you for your patience during this time, and we hope that your situation improves soon!
Like many others I am still waiting for…
Like many others I am still waiting for my pending transfers of over $140 now, it’s been almost 2 months for one of them and still nothing. Up until recently I have enjoyed this app but now it seems like they don’t value the people who keep them going.
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von benjaminone.com
Hello Ashley Sifford,
Thank you for sharing your experience with us. It’s concerning to hear that you are still waiting for your pending transfers, especially after such a long time. We genuinely appreciate your loyalty to the app and understand how important timely transactions are for you. Please reach out to our customer support at socialhelp@benjaminone.com so we can assist you further. Your feedback is crucial, and we want you to know that we are escalating this matter internally to ensure it gets the attention it deserves. We truly value your support and hope for a swift resolution to your situation.
This app used to be a five
This app used to be a five. Unfortunately in December they “upgraded”.
Since then I have not received any of the rewards I have requested.
The rewards you earn are now pended for three months. You then request the rewards and are queued for an unidentified time. I have been waiting since before the update for my rewards.
This update also limited how you can receive rewards. You can no longer withdraw to your bank account. There are options such as Venmo and PayPal. Unfortunately as I am in their non stop queue I do not know if they work.
It would be nice if the effort placed on responding platitudes of limits slowing them down to bad reviews they took that time to fix their system.
I would recommend to not waste your time with this company.
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von benjaminone.com
Hello Tiffanie Johnson,
It's disheartening to hear about your experience since the recent update, and we genuinely appreciate you taking the time to share your thoughts. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand that waiting for rewards can be quite challenging, especially when it feels like the process has changed significantly.
Your feedback regarding the delay and the limitations on withdrawal options is invaluable, and we want you to know that we have escalated this internally for further review. We recognize how important it is for users to receive their rewards promptly and to have a smooth experience with withdrawal options.
Thank you for your feedback, and we hope for a resolution that meets your expectations soon!
I've been waiting 15 weeks for my first…
I've been waiting 15 weeks for my first withdraw. A whopping $50 has yet to be paid. In the meantime, I have received withdraws from Pogo and Just Play, both same day.
DO NOT USE BENJAMIN, unless you want to be on the hook for 6+ months trying to get your money.
BENJAMIN IS A SCAM.
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von benjaminone.com
Hello Adam Norton,
It's disappointing to hear about the lengthy wait you've experienced for your withdrawal. We genuinely appreciate you sharing your feedback, as it highlights significant concerns that need our attention. Waiting for 15 weeks, especially when you've had quicker experiences with other platforms, is understandably frustrating.
Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. Your experience is important to us, and we've escalated this internally to ensure we look into these matters. We hope for a positive resolution for you soon!
Have not received rewards
I’ve been using Benjamin for almost a year now and at the beginning, I used to never have problems with withdrawing, and now I have withdrawals that have been queued since December that have not been paid. On top of the fact that I had to wait three months for them to allow me to make the request for withdrawal now it is March and I still have not gotten my money.
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von benjaminone.com
Hello Micki Welcome Hill,
It sounds like you've been waiting a long time for your withdrawals, and we truly appreciate you sharing your experience with us. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand how frustrating this may be, especially after having a smoother experience in the past. Your feedback is valuable, and we want you to know that we have escalated this matter internally to ensure it is addressed. Thank you for your patience and for being a part of our community. We hope your situation improves soon!
Total Scam!!
Used to be a great way to earn a little extra money. I've used it for about two years and in that time I earned maybe $400. Obviously not enough to live on, but a little extra help with groceries and stuff. You could cash out easily and get your money deposited or get gift cards. Then came the update in December 2025.....
Now all your money earned from games and surveys goes into a "queue"...which holds your money for months. You can only withdraw $50 a day and it can only be Venmo or PayPal instead of easy to use gift cards. Customer care used to be fantastic, now all you get is a generic message saying they're experiencing a high volume and payouts are taking longer than usual. Looking at the recent reviews on the Appstore tells the story...nobody is getting their money. Most people have been waiting for months to collect and have gotten nothing. I currently have $100 to cash out and I'm assuming I will never see it. So disappointed that their greed has ruined this app. DO NOT WASTE YOUR TIME WITH THIS APP!!! IT IS 100% A SCAM!!!!!
22. März 2026
Bewertung ohne vorherige Einladung
Antwort von benjaminone.com
Hello Cathy Q.,
It's truly disheartening to hear about your experience, especially after you've invested time and effort into the app. We understand that the changes to the cash-out process and the challenges with customer support can be incredibly frustrating. Due to the high volume of withdrawals being attempted, we had to implement limits to help keep our systems running smoothly. Your concerns are important, and we've escalated this internally to ensure we address these issues. We appreciate you sharing your thoughts with us, and we hope to improve your experience moving forward!
Don’t download it
I’ve been waiting since December 12th for $84 worth of payments. This used to be a great app, now it’s a scam. If you try and resolve anything you get the same automated response about how they now have a queue due to high amounts of payment requests. Apparently that queue is never ending.
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von benjaminone.com
Hello Sarah Carter,
It's disheartening to learn about your experience with the payment delays and the lack of meaningful support. We recognize how important timely payments are, and we want to explain that due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand how frustrating this may be, and your feedback about the automated responses has been noted. We’ve escalated this internally for further review. Thank you for sharing your concerns, and we hope for a resolution that restores your confidence in us.
Being defrauded SUCKS!
I was a loyal, active and happy user up until December 3, 2025 when all payouts were paused. Identical to the other reviews, after repeatedly requesting assistance I received the same automated response without resolution. I am owed $206.48. I was trying to earn money for my grandkids Christmas. I feel like an idiot for being defrauded. If I receive my payout, I will update this review accordingly.
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von benjaminone.com
Hello Rocky,
It’s disheartening to hear about your experience with the payout process and the lack of assistance you received. We recognize how important this is, especially with the holidays approaching, and understand how frustrating this situation can be. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. Your feedback has been noted, and we have escalated this internally for further review. We truly hope for a positive outcome soon so you can enjoy the holidays with your grandkids. Thank you for sharing your concerns.
Don’t waste your time with this app
Don’t waste your time with this app. I’m currently on 60 days waiting for my rewards to deposit. If you contact customer support, they only give you an explanation of their new process. They don’t look into why your deposit is delayed. It sits in a queue and you have to wait.
29. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von benjaminone.com
Hello Lisa B,
It’s disappointing to hear about your experience with the reward deposit process and the lengthy wait you've encountered. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. I can understand how frustrating this may be for you. We appreciate you sharing your concerns, and we want you to know that we've escalated this internally for further review. Your feedback is important to us, and we hope for a resolution that helps improve your experience. Thank you for your patience!
The biggest scam for games
This site will promise to pay you. Good luck ever getting your money. They've had my payout in "pending " since Dec 12 and 20th. They owe so many people money. They used to be reputable. No longer. They're just taking advertiser's money and lying to the people who play!
Waiting for over three months for a payout has nothing to do with limits and whatever BS this company claims. They owe so many of us money and have just chosen not to pay!
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von benjaminone.com
Hello E. Clive Bulldogs,
It's concerning to hear about your experience with the payout process and the delays you've encountered. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We truly empathize with the frustration this may cause. Your feedback is invaluable, and we want you to know that we've escalated this internally for further review. We hope for a resolution that helps restore your trust in us. Thank you for sharing your thoughts!
Benjamin used to be a legit app to earn…
Benjamin used to be a legit app to earn rewards. When they had gift cards, cashing out took about a week or less. Since they changed their cashout procedure, it seems like a scam now. Do NOT use this app. I have been waiting over 3 months on 3 cashout requests of $50.00. I also have 3 more $50 cashout requests that are also “in queue” with no updates. You email customer service and instantly get a BS auto reply about being in queue and it may take longer than the expected date. It’s been 3 months and I still don’t have an “expected date”. Seems like this app has become a scam. Edit: I finally got all my requested cashouts processed. I have changed my review. Still took too long, but they honored my requests.
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von benjaminone.com
Hello Mark,
We appreciate you sharing your experience with the cashout process. It’s clear that the changes have been frustrating, especially with the long wait for your requests. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand how this may cause frustration. We’ve escalated this internally to ensure your concerns are addressed. Your feedback is vital to us, and we hope for a resolution that restores your faith in the app. Thank you for voicing your thoughts!
Dying Business Refusing To Pay
Doesn't pay out and ignores users while providing automated responses telling you to wait an undisclosed amount of time to get a human response- which will never come. They've shut down/locked up social media accounts to prevent users from providing public facing reviews
EDIT (3/24): despite the reply here benjaminone still has not resolved this issue AND they keep closing my ticket requesting answers by saying that the withdrawal is in the "processing queue" and that I will be notified "when its in the queue". I am having to manually reopen the ticket on their support site.
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von benjaminone.com
Hello Shardi Insp,
It's disheartening to hear about your experience with payouts and the lack of communication you've faced. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand how frustrating this may cause. We appreciate you sharing your concerns, and we want you to know that we've escalated this internally to ensure it receives the attention it deserves. Your feedback is really important to us, and we genuinely hope for a better experience for you in the future. Thank you for voicing your thoughts!
Complete scams!!
Complete scams!!! No pay out finding new ways not to give their customers money
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von benjaminone.com
Hello Mrs. Susan Harward,
It sounds like you're feeling quite let down by the payout process. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand how this may be frustrating, and we want you to know that we've escalated this matter internally to ensure it gets the attention it deserves. Your feedback is crucial, and we hope for a positive resolution moving forward. Thank you for reaching out!
Started off wonderfully…
The app started off wonderfully! And then it turned to crap. Just like everyone else, I’ve been waiting on a cashout for months. Since December 16th to be exact. It is now March 19th… and still no word when it will process. No response from customer service. And their Facebook page has been deleted. It’s only $36.94 but that would have been great to have for Christmas like I (and many many others) was expecting! I hate to agree but it seems this app has become a scam :(
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von benjaminone.com
Hello Jessicapepp,
It’s disheartening to hear about your experience with the cashout delays, especially after a promising start. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. Waiting for months, particularly during the holiday season, can be incredibly disappointing. We appreciate you sharing this feedback, and we’ve escalated your concerns internally regarding the lack of response from customer service. Your voice is important to us, and we’re committed to improving the experience for everyone. Thank you for your patience during this time, and we hope to resolve this for you soon!
I have been waiting for a month fo never got my payr my…
I have been waiting for a month for my money and it never said nothing about having to wait for your money it's b******* I'm deleting the app and I'm putting a review on Facebook letting anyone know that plays it not to bother with it it's nothing but a scam
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von benjaminone.com
Hello Patricia antognoli,
It sounds like you’ve had a really disappointing experience waiting for your payment, and I truly empathize with the frustration this has caused you. I encourage you to reach out to our customer support team at socialhelp@benjaminone.com, as they can provide assistance and help resolve this issue for you. We appreciate you sharing this feedback, and we hope you’ll reconsider your decision. Thank you for your patience, and we’re here to help!
Accumulated funds to withdraw but still waiting after 3+ months
I downloaded and started using this app because it had such great reviews. Why not earn $ for playing games? But after their update in December, it has become impossible to withdrawal funds. I currently have 3 withdrawals from $25-38 (nothing large), the first was requested December 9. I have received none. I’ve decided to quit using the app until I actually start receiving funds. There are so many of these kind of apps out there, so don’t waste your time with this one.
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von benjaminone.com
Hello Victoria,
We appreciate you sharing your experience and are genuinely concerned to hear about the long wait for your withdrawals. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. It's disappointing to experience such delays, especially after initially enjoying the app and looking forward to earning rewards. Your feedback is crucial, and we’ve escalated this internally to address the concerns raised. We hope to see improvements soon, and thank you for your patience during this time.
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