Belfast International Airport Bewertungen 

I fly into BIA several times a year and I’m always amazed at how dated it is. I had a drink in the bar and all the tables were covered in dirty glasses and I decided that I would not eat there due to the mess front of house. Yes I’m a smoker and went use the smoking area. Again as always this was filthy ( people just don’t care and have little respect and put there cigarette ends on the floor and although there are 4 ashtrays which had been emptied recently the area around the metal fencing was rammed with discarded butts. This is not the staff’s fault but thoughtless people who don’t value their surroundings but I’m sure the airport could clean the area more often. If they take pride in their surroundings hopefully people will step up and use the ashtrays.

First, BIA is a relatively small airport with not a hectic plane schedule so it normally doesn't feel overly crowded. That said, it is dirty, tired looking, with what must be the slowest and most poorly manned security area. It is functional, but really an embarrassment to everyone in NI. I dread having to use it during the summer holiday period when it has more footfall.

Priority security is an absolute joke. I'm through it about once a month and the security guards all seem to have a chip in their shoulder, as they intentionally seem to keep the lines longer for Priority than for "normal ". I understand that you make the most use of all the lanes and that if Priority is not busy, you redirect people to it. But they seem to take great joy in making sure that those who have paid for Priority endure longer queues - for example, today, the security guard kept redirecting people from the normal queue so that there were always at least 25 - 30 people in the Priority queue, with one lane open, meaning anyone coming through actual Priority is at the end of a long queue, against about 20 - 25 people in the non priority queue with at least 2 and I think 3 lanes open. And he wouldn't let Priority people move into the normal queue, as a few tried to when they saw how much longer they would have to wait. Belfast International - check your cameras if you don't believe me - 3.50ish pm on Sunday 17th. My advice? Save your money, they are already fleecing you for drop off charges and are also now charging you to queue longer for security (this is not a one off, this is at least the third time I have personal experience, which is why I'm now writing a review).

The tannoy system is the worst I have ever heard in an airport...... a scouser 8 pints deep would be easier to understand. Not only is is completely inaudible but I would say that it offers a great opportunity for claims against the airport for missing a flight, especially if you have poor vision..... perhaps a couple of law suits would encourage them to fix it.

£3.00 drop off charge Belfast international airport, you are informed of this charge once your vehicle is committed to the one-way system, the signs are within yards of entering this one-way system therefore there is no escaping this charge.
Hats off Belfast international airport "Nice little earner"

Wow.... How an airport stoop so low??? Some staff here are appalling... Have no personality and seem to have no skills in communication or customer skills... I really dont understand... Are we on the brink of the apocalypse if everyone seems to be so mean these days??? I dont get it at all ... Its really... Really bad... Get told a bag been taken away with food... Phone charger and cables.... and then none of the staff i asked helped or did a thing about it.... Seemed to not want to be there... Seemed they hate life... Hate people and hate having a beating heart.... Then why be there if you hate yourself so much??? Just to be told oh nothing can be done .. oh... Nothing can be done... How far in the world would we get if everyone said it csn be done?? Wed be in the stone age still if that were the case...

I got my car caught on a small steel spike while parking…maintenance staff came to my assistance and actually lifted the car off the spike which saved me a huge bill in car repair…and all done in a very cheerful way.

Looking at the other reviews this was not my experience. Belfast was great for me travelling with my mother needing special assistance and my 3yo. There are very few steps, where there are there are lifts. The cafe has table ordering and robots to bring you food and drink. I was sped through check-in, security, and boarding. Lifts were working, trolleys are free for bags, and staff were kind to us all. The security even apologised for pouring away my daughter’s water I forgot to dispose of, then told me where I could get a free refill. I just need to work out how to get here by avoiding Bristol airport!

Was warned prior to coming that the airport and its staff are useless. It’s all true. Waiting for bags while they make announcements to not leave bags unattended. Laughter from everyone as nobody could get their bags. Full day of travel for staff not to bother doing their job. Avoid and use anywhere else if you possibly can!

Travelling through Belfast International this morning around 7am & disappointed, again, by the inefficient setup at security. The staff cannot be faulted but the system lacks investment & as such slows throughput. Surely management can observe & learn from other regional airports, like Bristol?? The airport continues to disappoint with dirty carpets, shabby “holding pens” for some gates and general air of tiredness. Sad to see & an embarrassment.

Must be soul destroying to work at this airport. I have worked in public transport all my life and find the standards and service at this ‘International Airport’ disgraceful. The food areas must be close to qualifying as a health risk and the staff seem totally lacking in morale. There are obviously staff shortages in many areas as mentioned in majority of the reviews (baggage etc) but yet currently profits for this airport are in the millions. It is disappointing that N.I. residents and anyone visiting are treated to this and expected to accept it, why? Because we’ve very little choice.

We came back from Benidorm 30th of October, we were special assistance,my father is 92, it took 1 hour 25 minutes after we landed to get off the freezing cold airplane,we were told Belfast international airport has only one ambylift working and we would have to wait until it was available, doors opened wide on the airplane, my father now has a cold, I've never had a worse service in my life, a bloody disgrace, a lady sat in a cold corridor for 50 minutes waiting to get pushed to passport control, this airport is a disgrace.

It’s the dirtiest airport I ever been to, very dated with the carpets, which are stained and really dirty, toilets got updated but they smell like floor was not cleaned for a month, it’s really sad to see, as the airport should make a statement and the statement that this airport gives is extremely low

Belfast international airport Total joke they haven't a scooby doo

Massive thanks to Jane Cottell from security for all her help, we really appreciated everything you did.

This airport seriously needs to sort out its staffing issues.! We have waited well over an our for our bags to be taken off the plane. There are no other fights either just us …… still waiting

On getting off the plane at Belfast International Airport the queue for passport control took us 32 minutes to complete.I thought, never mind, the bags will be there when we get to the carousel. How wrong I was. The “squeaky” grotty device trundled on, but was missing bags. After some time it stopped. After about another 10 minutes it started again and the baggage began to appear. It was over one hour before we could collect our bags. This airport is an embarrassment for the people of Northern Ireland.

There should be an option for a 0 on these reviews. Worst airport in Ireland or Britain. Flight from Antalya wed 27/9/23 3am the only flight there, took them well over an hour to perform the simple task of putting bags on a carousel and left passengers with young children and the elderly waiting. A totally unprofessional bunch of amateurs. Disgrace .

The queues at passport control were horrendous just over an hour ! I also question the safety of the queuing system if an emergency occurred the only way out would be at either end, there would be mayhem , come on BFS your customers deserve better. Ps don’t the powers be read reviews, or more worriengly are they just laughing at their customers??

Left sitting on a plane for nearly an hour because no one to move steps when they finally appeared they couldn't get them on to the plane finally got off and now been waiting for luggage for nearly 40 minutes young babies have to be fed absolute disgrace trained chimps could do a better job