Great customer service and good selection of ebikes, but lots of bike maintenance involved.
Overall, I am very happy with Bee Cool Bikes. They have great email customer service and respond very quickly, especially Olive. She is the very best! I really like the red Bee Ranger ebike that I purchased from them back around July of 2024. It was expensive, but has the following features: Has a very comfortable saddle seat; comes with a great display that shows the mph, distance, odometer, travel time, travel distance and more; has a horn; has a headlight & taillight; has a turning signal; has 5 various pedal-assist settings; has 7-speed Shimano shifter; travels up to 36 mph.
What I don't like is the lack of tire tread. Their tires are more prone to get flats. I prefer tire tread like my mountain bike and cars have. I also don't like how lots of accessories I ordered were shipped from China and took sometimes a month to be delivered. I also have had to replace the motor, bleed the brakes, replace the controller and patch tire tubes of punctures about 12 times over the last couple of years.
