Beauty Kitchen Bewertungen 26

TrustScore 3 von 5

2.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

Placed an order for several items coming to just shy of £80 and it arrived but sadly something was missing and the gummies arrived open/damaged. I decided to write a polite email explaining and got a... Mehr ansehen

Bewertet mit 2 von 5 Sternen

I love Beauty Kitchens products and have been buying the seahorse plankton products for a few years now. However I cannot find anywhere online that can fulfill my order. The Beauty Kitchen website has... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

This is my absolute favourite skin care brand and is the only one which manages my skin effectively. I've suffered with acne and blemishes my whole life and have spent a fortune on chemical filled pr... Mehr ansehen

Bewertet mit 2 von 5 Sternen

I think this company is folding. They don’t have stock anymore and another shop that started selling this brand is selling off its remaining stock. I have contacted the support on two occasions and ha... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kosmetikgeschäft
  2. Kosmetikproduktanbieter
  3. Kosmetikbedarf
  4. Kosmetikproduktehersteller
  5. Kosmetikindustrie
  6. Laden für Gesundheits- und Kosmetikprodukte

Informationen, die aus verschiedenen externen Quellen stammen

We’re on a mission to create the most effective, natural and sustainable beauty products in the world.


Kontaktinformationen

2.9

Akzeptabel

TrustScore 3 von 5

26 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 1 von 5 Sternen

AVOID !!NO DELIVERY CUSTOMER SERVICE DOES NOT EXIST!!

Customer service doesn’t exist!!
I placed an order over 3 weeks ago, it was supposedly dispatched on the 8th July,it is now the 29th of AUGUST
NO DELIVERY NOTHING!!
I have sent emails just for an update no response FB MESSENGER no response INSTAGRAM NO RESPONSE.
I just want my money back now!!! I can’t afford to hand over money not receive my products & be at a loss!!!!
This is not a company I would ever purchase from again avoid at all costs.
An absolute disgrace.
Please just refund me & do the right thing.

8. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Wish I’d read these reviews first. Avoid.

Placed an order for several items coming to just shy of £80 and it arrived but sadly something was missing and the gummies arrived open/damaged. I decided to write a polite email explaining and got a lovely reply back, telling me that they’d send me the missing item and a replacement pack of gummies. Very nice, right? But weeks have passed and nothing. A further email I’ve sent has been ignored. I cannot trust a business that treats its customers like this. Perhaps they are folding, like another reviewer has said. Don’t waste your money. AVOID!

30. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not tried this prouctTry Ahmeeskin

Not tried this prouct. For people on here who have been disappointed, please try Ahmeeskin creams. I am 74 and have used their creams for some time now. People often asked if my son was my husband, delightful for me but he was never too pleased lol

11. April 2025
Bewertung ohne vorherige Einladung
Beauty Kitchen-Logo

Antwort von Beauty Kitchen

Hi Jeanipin

Thank you for taking the time to leave a review.

We noticed your 1-star rating and that you mentioned you haven’t tried our products yet. If there’s anything specific you were hoping for, we’d love the opportunity to help! At Beauty Kitchen UK, we’re passionate about creating effective, sustainable skincare with high-quality natural ingredients — all designed to deliver real results while being kind to your skin and the planet

If you ever decide to give us a try, our team is always here to support you in finding the perfect match for your skin. Just drop us a line at hello@beautykitchen.co.uk — we’d be delighted to help.

Warm regards,
The Beauty Kitchen UK Team

Bewertet mit 1 von 5 Sternen

Terrible customer service

Terrible customer service! I placed 2 orders totaling over $325. They sent random products and NOT what I ordered! ZERO response to all my emails and calls. TERRIBLE!! I wish I had seen the other reviews before I ordered!! Stay away and go somewhere else… you’ve been warned!

14. März 2025
Bewertung ohne vorherige Einladung
Beauty Kitchen-Logo

Antwort von Beauty Kitchen

Hi S A Hearn

We’re really sorry to hear about your experience — it sounds incredibly frustrating. However, we believe this review may be intended for a different company also called Beauty Kitchen, based in the US. We are Beauty Kitchen UK, and after checking our records, we can confirm there are no orders associated with your name or details.

At Beauty Kitchen UK, we pride ourselves on delivering excellent customer service and high-quality, sustainable products to all our customers. We always do our best to resolve any issues quickly and thoroughly, and we’re confident our verified UK customers can speak to the level of care and service we provide.

If there’s anything we can do to help point you in the right direction, please don’t hesitate to get in touch at hello@beautykitchen.co.uk.

With kind regards,
The Beauty Kitchen UK Team

Bewertet mit 2 von 5 Sternen

Supply issues and no stock …

I love Beauty Kitchens products and have been buying the seahorse plankton products for a few years now. However I cannot find anywhere online that can fulfill my order. The Beauty Kitchen website has been out of stock for weeks and now another high street store has reneged on my online order citing unavailability. This is such a shame. I am going to have to go elsewhere and buy a different product.

8. Februar 2025
Bewertung ohne vorherige Einladung
Beauty Kitchen-Logo

Antwort von Beauty Kitchen

Hi Tess,

I hope you are well.

Please accept our apologies for the lack of stock available on our website. At the moment our website is run by our distributor which has significantly impacted the stock available on the site. I apologise for any inconvenience this may have caused.

I'm so happy to hear your love our products and I'm even happier to let you know that as of 14th February we will be taking back operations and restocking all products on our website including the Seahorse Plankton range.

If you have any questions, please let me know.

Kind regards,
Kirsty

Bewertet mit 2 von 5 Sternen

What’s Happening to this Company?

I think this company is folding. They don’t have stock anymore and another shop that started selling this brand is selling off its remaining stock. I have contacted the support on two occasions and had no response at all. Please let me know if I’m wrong as I love these products, the Seahorse and Plankton is so good.

31. Januar 2025
Bewertung ohne vorherige Einladung
Beauty Kitchen-Logo

Antwort von Beauty Kitchen

Hi Alyson,

Please accept our sincere apologies for the lack of response from our email customer service team. At the moment our website and customer service is run by our distributor which has significantly impacted us being able to restock products on our website.

We will be taking back all operations from 14th February with a new website launch and all of our Seahorse Plankton+ & other skincare will be back in stock!

We appreciate your feedback and now that we are managing all customer enquires we endeavour to have a better customer experience going forward.

If there is anything else I can help with, please let me know.

Kind regards,
Kirsty

Bewertet mit 2 von 5 Sternen

Poor communications and no update on my order. Not worth it anymore.

I love their products, but I ordered moisturiser and lip balm on the 27th December. I have had no order update or response to my emails asking where my order is. It has been nearly a month with no information and no response to my emails to their support team. I am truly disappointed and will not be buying their products again.

Kirsty below claims that I was issued an immediate refund and this is not in fact true. I contacted them via instagram to try and get an update - but my emails about the situation are still being ignored.

21. Januar 2025
Bewertung ohne vorherige Einladung
Beauty Kitchen-Logo

Antwort von Beauty Kitchen

Hi Katherine,

Please accept our apologies for the lack of response from the customer service team. At the moment our distributor runs our email customer service and website which is why we have been having significant issues with it recently. We will be taking back all operations on the 14th February and we will be managing all customer service including emails and other from our head office to ensure a better customer experience going forward .

When I spoke with you via social media and checked the order number unfortunately on this occasion the distributor did not have the products in stock to fufill the order, therefore we gave an immediate refund. I understand this is an inconvenience for you and I sincerely apologise.

As a small business we care greatly about our customer experience and value your loyalty to the brand highly. I hope when we take operations back you will place an order with us again.

Kind regards,
Kirsty

Bewertet mit 1 von 5 Sternen

I am truly disappointed with their customer service. this…

I am truly disappointed with this company! After placing my second order I received a faulty bottle which i couldn't use.
I have contacted them by email,(the same one on this page) several times, with zero response!!!
I would have been a regular and happy customer but not anymore. I refuse to benefit a company that cannot be bothered to acknowledge their customers when something goes wrong. Absolutely disgusting!

7. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bought the Pure Source Collagen gummies…

Bought the Pure Source Collagen gummies x 3 and the collagen oil. The gummies smell and taste disgusting, horrible rubber aftertaste, the gummies are stuck together in a solid mass and difficult to remove from tin, furthermore the tin containers are unsealed. The oil is just a plain oil substance and probably has no benefit what-so-ever, unable to get through to customer service to arrange a refund, don't waste money on this cheap and nasty product.

24. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Would not recommend

I was waiting for the products to arrive in case they were amazing enough to make up for Bianca's terrible, misjudged, and inauthentic, customer service. But the products are overpriced for what they are and smell absolutely terrible (the face cleanser smelled like baby sick). Avoid. There are so many wonderful companies offering first class customer service and better products.

10. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I’ve been using the Pure Source…

I’ve been using the Pure Source Collagen Serum for the last 3 months and I can honestly say it’s fantastic! My skin is smoother, fine lines are reduced and my skin feels nourished. I can’t recommend Beauty Kitchen enough, I love it!

23. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Got four different oils and cremes at…

Got four different oils and cremes at 20p each and simply forgot about them.
Started using them in January and my facial skin feels much cleaner and clearer. My forehead lines seem to have thinned.
They also smell lovely.
Really pleased in general.

1. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

This is my absolute favourite skin care…

This is my absolute favourite skin care brand and is the only one which manages my skin effectively. I've suffered with acne and blemishes my whole life and have spent a fortune on chemical filled products which have had little or even adverse effects. Beauty kitchen has honestly brought an end to this. Whilst I still get the odd spot, they are minimal and don't appear red, sore and swollen like they once used to. BK is the way seriously. Give them a try, you won't regret it X

8. Dezember 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fabulous skincare

Environmentally friendly company selling excellent products. Have been buying numerous products from the Seahorse Plankton range for a couple of years and I won't use anything else now. Keep up the good work!

2. März 2022
Bewertung ohne vorherige Einladung

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