I went to Beards to get a bespoke engagement ring made. Dawn was so helpful throughout the whole process and I am really happy with the result. I would highly recommend Beards to anyone who is looking... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Wonderful Service from a professional yet friendly business with excellent product knowledge. We purchased a new ladies Omega watch and had an existing gents Omega serviced (second service by Beards).... Mehr ansehen
Ordered the bespoke ring-making service through Beards. Their service overall has been exemplary; working with me to implement my design ideas, drafting multiple renders to highlight and test va... Mehr ansehen
Was so pleased to find a Mont Blanc Money Clip I liked which was sold out everywhere else. I got a better price than Mont Blanc had been selling it plus an extra 10% off as it was my first order. The... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Founded in 1804, Beards is one of the oldest family-run jewellers in Britain. With a cornerstone location on Cheltenham's Promenade, Beards have been experts in fine jewellery and luxury timepieces for over 200 years. Shop online now to explore our range of branded and in-house jewellery; and shop our watch brands– Omega, Breitling, Tag Heuer, Longines, Montblanc, Arnold & Son and Parmigiani Fleurier.
Kontaktinformationen
70 The Promenade, GL50 1NA, Cheltenham, Vereinigtes Königreich
- 01242 516238
- info@beards.co.uk
- beards.co.uk
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I ordered a Tag Heuer watch but…
I ordered a Tag Heuer watch but unfortunately it was out of stock. I was offered a similar higher priced watch for the same price or told they could order me one. I agreed to order one and the service was brilliant. They kept me advised on progress and said that they would try their best to get it delivered before Xmas. They did as promised. I would definitely use them again.
Easy to order and delivered on time
Easy to order and delivered on time. Fantastically packaged for a present to give.
excellent service
Fantastic service
I know that a watch is a watch and essentially the same wherever you buy it from BUT the advice, service and dedication to make me happy that I received from Nigel was exceptional. They have made buying for my sons 18th birthday a real pleasure - I rarely write reviews but I feel that this old school service should be recognised and shared.
Superb Customer Service
After been let down by another online retailer, ordering a watch for my wife’s 60th birthday, I contacted Beards late Friday afternoon (Nigel), paid for a Breitling watch which arrived the next day (Saturday) - all nicely gifted wrapped too. So after waiting 10 weeks from another retailer and having to cancel. Beards saved the day with superb service and I thoroughly recommend them :)
Excellent, professional service.
Very professional, "old school" service from Beards and Yui in particular. Excellent communication throughout, a great buying experience.
Expensive disappointment.
The earrings look lovely but do not stay on the ear and then hang down which means they can come off completely. I looked forward to their arrival but haven’t worn them outside for fear of loss, a very expensive disappointment karen

Antwort von Beards
Well packaged. Quick tracked delivery
Easy to navigate website.
Simple checkout
The only negative was with entering the billing and delivery address, using the type-ahead address lookup, so I had to set up a duplicate address as couldn't edit/correct it

Antwort von Beards
Brilliant customer service received
Brilliant customer service received. Soon after ordering I was asked if I’d like the watch if ordered adjusting before is was shipped, to which I said yes! The watch then arrived the very next day, was so pleased I didn’t have to worry about going and getting it altered after it had arrived. Friendly and very efficient service!
Great service and communication
Very good service.
Great Customer Service
I would like to thank Nigel for his customer service support for the purchase of my watch. The whole transaction was dealt with smoothly from start to finish. Nigel reached out to me before dispatching the watch to confirm size dimension of the watch and advised of alternative boutiques I could go to if any trouble which I greatly appreciated. The delivery of the watch was also on time.
Thank you Nigel and Beards for your customer service.
Excellent customer service
Online Purchase - Omega
I purchased an Omega Seamaster online and dealt with a delightful Beards representative named Yui. She provided flawless service and an excellent customer experience. All the staff were incredibly helpful and knowledgable about the products but I was particularly impressed with Yui’s professionalism and attention to detail. She went above and beyond, ensuring that I was informed throughout the purchasing process. When I received the watch it was securely packaged and beautifully presented. The overall experience was amazing and I will definitely use Beards for future purchases.
A very helpful and professional…
A very helpful and professional service. We feel like very looked after customers. Many thanks.
Very Happy Repeat Customer
I have shopped at Beards a few times and have found them to be excellent with a good range of stock, keen pricing and fast delivery but above all of this, good old fashioned customer service and values. I will not hesitate to use Beards again in the future.
Great experience with Beards
Great experience with Beards. Will definitely use them again for my next Watch purchase! Loved the personalised note in the box!
Terrific pre and post sale support
Terrific pre and post sale support. Everything happened as explained and the people I dealt with were excellent.
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