I purchased an Instant Hot Water Tap kit via eBay from Bathroom Store Direct February 2016 * Only once the eBay purchase completed was I informed that the units were out of stock!... Mehr ansehen
Bathroom Store Direct
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Das sagen Bewerter
I recently purchased the Tec Studio Z FS Shower Mixer Tap from Bathroom Store Direct. Before purchasing, I found the exact same tap in several stores but Bathroom Store Direct clearly had the best pri... Mehr ansehen
I recently purchased a Tec Studio Q 5 Hole Shower Mixer Tap and a Tec Studio Q Basin Tap from Bathroom Store Direct. I've shopped around for several months looking for a bath and basin tap set that co... Mehr ansehen
I was somewhat surprised by the quality of the packaging: looked like used boxes, with labels ripped off and overall an impression of a secon-hand item. The tap itself however was in a tip top conditi... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
53a Allerton Road, L18 2DA, Liverpool, Vereinigte Staaten
- hello@bathroomstore-direct.co.uk
- bathroomstore-direct.co.uk
Das haben sich andere Leute angesehen
Brilliant
Great chice of quality products at a great price and delivered quickly and on time great work
27. März 2015
Bewertung ohne vorherige Einladung
Great Customer Service
Great Customer Service from point of order to the delivery of goods. I was given up to date status via email throughout the entire process.
27. März 2015
Bewertung ohne vorherige Einladung
Excellent Service Again
Excellent service yet again.
We are bathroom installers and we use bathroom store every time.
Thanks again guys.
26. März 2015
Bewertung ohne vorherige Einladung
Quality Shower Enclosure
Purchased a quad shower cubicle from bathroom store direct at the weekend. We had it instaled yesterday and it looks amazing for the price we paid. High quality and excellent service.
26. März 2015
Bewertung ohne vorherige Einladung
Poor poor service and product
I ordered a tap next day delivery and paid the charge. A shipping email was not sent as it did not arrive the next day. I emailed to cancel it. However, it did arrive. Scratched. I emailed the company but they did not respond. Avoid.
25. März 2015
Bewertung ohne vorherige Einladung
Antwort von Bathroom Store Direct
Hello Coroline,
Apologies for the negative shopping experience you received.
I have arranged for the product to be collected tomorrow at no cost to you & you will receive a full refund within 24 hours.
If you have any further issues or queries then please do not hesitate to contact me direct.
Best regards
Rebecca
Customer care team
08452996322
Customer service needs work
Having paid for next day delivery (on a Sunday) I expected to receive the product on Tuesday. An email enquiry was not answered for almost a day. A phone enquiry resulted in a promise to call back within 15 minutes. The call was never returned. The item was delivered Wednesday.
25. März 2015
Bewertung ohne vorherige Einladung
Shocking service
DO NOT BUY FROM THIS COMPANY, unless you are prepared to wait a long time for your item. I ordered a tap on the 15th and told 3-5 days delivery. No email or phone call to say there were any issues, I phoned them on the 21st and they told me that I would get it on the 25th. The 25th has come and gone and still no taps, been e-mailed to say it will now come on the 27th. I will be both surprised and releaved it it does come.
25. März 2015
Bewertung ohne vorherige Einladung
Antwort von Bathroom Store Direct
Hello Darren,
I can see there was a 4 day delay with you receiving your order from us. Please accept my apologies for the delay and any inconvenience caused.
I am glad to see you have now received & signed for your product today.
If you have any further issues or queries then please do not hesitate to contact me direct.
Best regards
Rebecca
Customer care team
08452996322
Quality Bathroom Taps
The mixer tap feels good quality, were very simple to fit and work very well. Delivery was within a couple of day from the order date so we are very pleased with all aspects of our purchase.
25. März 2015
Bewertung ohne vorherige Einladung
Excellent products & Perfect Service
We ordered the Alpha bathroom suite yesterday, it arrived today and after checking the products thoroughly we are well impressed & the service was perfect, happy happy:)
24. März 2015
Bewertung ohne vorherige Einladung
Took payment 3 weeks ago still waiting for product with no response!
DO NOT BUY FROM THIS COMPANY!
I ordered a shower from them nearly 3 weeks ago saying delivery in 3-5 days, gave it a week nothing came, emailed no response, rang & rang & eventually got through, Spoke to Damian, he assured me that it would be with me thurs or fri last week, still nothing & now can't get through on the phone!
Obviously haven't got the stock but still selling the shower & taking peoples money.. had previously ordered off them before with no problems so very annoyed as its now holding us up on a job.
Customer services/after care is non existent.
24. März 2015
Bewertung ohne vorherige Einladung
Antwort von Bathroom Store Direct
Hello John,
I'm sorry to hear about the issues you experienced while shopping with us. As was explained unfortunately the courier company had lost your parcel but I am glad to see we have now resolved the issue and you have received & signed for new product today.
Once again apologies for the delay and inconvenience caused.
If you have any further issues or queries then please do not hesitate to contact me direct.
Best regards
Jack
Customer care team
08452996322
Excellent
We ordered from Ireland, and it was such a relief to be able to use our Visa Debit Card, as not all UK Companies accept these! Our tap was delivered within days, and we are delighted with the quality of same. Would definitely recommend to our friends, and would purchase again without hesitation.
24. März 2015
Bewertung ohne vorherige Einladung
GOOD CHOICE AND GREAT PRICE OF BATHROOM FIXTURES
I have been looking for a freestanding bath tap for a while now and found the best choice and price was at BATHROOM STORE DIRECT, many thanks.
Phil M
24. März 2015
Bewertung ohne vorherige Einladung
Excellent 10 out of 10
We purchased a shower mixer & bathroom taps to match.
The service and aftercare was excellent plus free delivery:)
We will be using again soon, thanks again.
23. März 2015
Bewertung ohne vorherige Einladung
Bad Company
Product out of stock but still took payment. Very poor customer service. No after care, do not care. Do not return calls, poor staff attitude. Customer complaint service is a joke. Still waiting for complaint to be dealt with and offer of goodwill to resolve issue. Would not recommend and will not use again
23. März 2015
Bewertung ohne vorherige Einladung
Good Company to deal with
second order completed satisfactory , happy to recommend
23. März 2015
Bewertung ohne vorherige Einladung
Super goods with excellent service
I ordered a kitchen tap and was surprised by the service, tap was delivered within three days (free postage) and the tap is excellent as per the online description. Highly recommended.
20. März 2015
Bewertung ohne vorherige Einladung
Happy to buy from Bathroomstore-Direct
Recentely I purchased several items from Bathroom store direct . They arrived in the allotted time advertised , and I was very pleased with the quality . they had unfortunately dispatched one of the items incorrectly but this was soon rectified with a phone call and the staff I dealt with were apologetic, helpful and polite . I would have no problem purchasing from this company in the future , in fact I have just purchased some more taps before writing this e-mail . Highly recommend them .
20. März 2015
Bewertung ohne vorherige Einladung
FANTASTIC SERVICE
My Wife and I have been searching for a mirrored cabinet for our new home and found the Mirror Cabinet 1200mm at Bathroom Store Direct. We were a little hesitant to order this online but decided to placed the order after seeing it is manufactured by Ultra Finishing Limited. Upon delivery, which took just 2 days and on a pallet, we are thrilled at the quality of the cabinet! We would highly recommend Bathroom Store Direct and we will be using them again
20. März 2015
Bewertung ohne vorherige Einladung
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