I ordered last month, the toys weren't as durable as we'd hoped. I contacted Bark Box and spoke to an amazing person named Elgene and their dog Piglet. They are sending me 2 replacement toys and chang... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Since my dog was a pup she anticipates bark box every month! She is american pitbull terrier and thrives on super chewer toys. Barkbox has been a savior for those precious powerful chompers! And the d... Mehr ansehen
BarkBox is such a fun monthly treat for our girls, and their customer service is amazing! We have been customers since 2018, and they have adjusted our plan several times as our dogs' toughness needs... Mehr ansehen
We have been getting bark box for our dogs for almost 7 years. I’ve never had a bad experience with the products or the customer service. Absolutely the best company to deal with, they truly do care... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.
Scout's Honor Guarantee
We guarantee 100% Happiness

Kontaktinformationen
Vereinigte Staaten
- happyteam@bark.co
- barkbox.com
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Das haben sich andere Leute angesehen
Toys a little smaller than selected
I have selected large super chewer toys for my box and in this last box I recieved size M/L toys. That is too small as the M/L fits completely in the mouth of my dog and could be choking hazard.

Antwort von BarkBox
Moxie loves her bark box!!
Moxie loves her bark box & we do too! Great selection and great quality dog toys, along with great treats that Moxie loves!
Great Customer Service
Customer Service for BarkBox is fantastic. They pay attention to reviews and in my experience, if there's an issue, I am contacted and someone works with me to try and find a better toy that suits my dogs needs.
I’ve been disappointed with Bark Box as…
I’ve been disappointed with Bark Box as a result of my order just prior to this one. I made a $50 order in order to get the free bonus items offered only to be told by an un customer service rep who had me on chat for more than a half an hour that I had to add additional items to my box that comes monthly rather than buying and getting them right away. It was escalated and eventually I got the free items. There were three tiny 2 inch bags of treats for my dog. It was incredibly disappointing compared to other previous things we’ve gotten like Harry the hydrant for previous promotions when larger purchases were made. I was going to cancel my Bark Box subscription but decided to keep it however I’m not gonna be purchasing any additional items from your folks for the time being. I’m very disappointed how that entire thing was handled. I don’t want things for free I want you guys to do better.

Antwort von BarkBox
Since moving to a bag and not a box
Since moving to a bag and not a box, I have received a couple bags that are missing one of my two toys. The bag also arrives in worse shape than the box ever did.

Antwort von BarkBox
Nova loved all her toys and treats
Nova loved all her toys and treats. Communication is amazing, particularly when something is not 5 stars
My girls love Bark Box!
The toys are perfect, the treats are much loved. The treats are so good, that we share them with Romeo next door. He likes Bark Box, as well.
The toy Annie doesn't like the treats…
The toy Annie doesn't like the treats this time sorry 😔
I gave my review of the toys
I gave my review of the toys. And they immediately fixed the problem I was going to cancel my subscription but they fixed it and made me want to say
Bark Box always meets my Dogs needs!
Max loves his bark box
Max loves his bark box!
If only we could teach him to pick up his toys!
Bark box is the best to work with!
I like being able to give feed back on every box and that they do there best to work with you making things better for my dogs next box. My four labs love getting their monthly box and the different variety of toys and treats. They run a lot of specials and sales each month and have great communication. Not all toys and treats are a 100% hit but when they’re not and you give honest feedback Bark Box works well to make things right. If any toy is destroyed they get replaced if you let them know. Bark Box is the best value for what you get.
The toys are very sturdy for my little…
The toys are very sturdy for my little Husky girl. She tosses them around and we play tug of war. She also loves the variety of treats she gets every month. Thanks Barkbox
They sent a new product
They sent a new product, after I told them that my pup destroyed one of his tough chewer toys!
Bark Box is a great value and my pup…
Bark Box is a great value and my pup loves his surprises every month. Om the rare occasion that something hasn’t been perfect, customer service has been amazing about making it right!
Happy puppy
We have been with bark for over 2 years and my Lily absolutely loves them still she will dig three piles of boxes to pick her box out and carries it threw the house to the livingroom where she shreds it. Anytime we have had a question and reached out to costumer services they have been amazing to work with and answers questions quickly.
Like the toys,wish company would go…
Like the toys,wish company would go back to the original bark box it was very enjoyable and fun
Toys could be larger size I have a large dog
Overall love the service

Antwort von BarkBox
My dog loves it!!
My dog loves it!!! He quickly noticed you changed to shipping bags from a box. He is back to recognizing when it is delivered. Treats always good and toys he does not destroy in 5 minutes. Really likes the treats that seem to be maybe sweeter and fruitier
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