Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

It was really easy to choose and order the balloons and I liked that you can choose a delivery date. There were so many great options available and I was able to find exactly what I was looking... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Arrived on time, but one of the balloons is a bit anaemic and could do with some more helium in it - it looks like it's been blown up and left for days before being sent out. My 6 year old won't be... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've ordered from here a few times now and every order has arrived on time, exactly as ordered. I recently tried and loved the 'AI Balloon Genie' which I used to create a dinosaur design with my son's... Mehr ansehen

Bewertet mit 5 von 5 Sternen

On 16th November 2024 Balloon Monkey delivered a beautiful balloon to my 88 year old mother for her birthday. She was delighted. One year later on her 89th birthday the main balloon was still up! It... Mehr ansehen

Unternehmensdetails


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4.3

Hervorragend

TrustScore 4.5 von 5

796 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat keine negativen Bewertungen beantwortet

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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Best balloons

Excellent service and choice of balloons. I have 5 very happy and satisfied grandchildren who all received balloons on their birthdays.
Joanna

11. Mai 2024
Bewertung ohne vorherige Einladung
Balloon Monkey-Logo

Antwort von Balloon Monkey

Hi Joanna

Many Thanks for leaving us a lovely review!

Chloe🐵🎈

Bewertet mit 5 von 5 Sternen

Extremely Happy Customer

Easy to book and delivery was perfect. Balloons bigger than I had imagined and really cheered my unwell Nephew up when he saw the big box .
10/10

10. Mai 2024
Bewertung ohne vorherige Einladung
Balloon Monkey-Logo

Antwort von Balloon Monkey

Hi Alexa

Thanks for this great 5* review! I'm so happy to hear the balloons and box cheered your Nephew up!

Many Thanks
Chloe 🎈🐵

Bewertet mit 5 von 5 Sternen

Just wanted to say a huge thanks

Just wanted to say a big thanks to Balloonmonkey for the balloons delivered to my Nan for her birthday! Excellent choice and really helpful customer service.
The balloons are so nice and my Nan loved them.
Will be back for the next birthday!

3. Mai 2024
Bewertung ohne vorherige Einladung
Balloon Monkey-Logo

Antwort von Balloon Monkey

Hi Gemma

I'm so glad to hear your Nan loved her birthday balloons! Thanks so much for this lovely review!

Chloe
Customer Service Manager 🐵🎈

Bewertet mit 1 von 5 Sternen

Appalling company

Appalling company, ballon’s didn’t arrive when promised. 40th birthday let down!’ They never answer the phone! The service is quite simply shocking!!! Avoid at all cost!

Parcel been in depot since 5am and no attempt to deliver!

3. Mai 2024
Bewertung ohne vorherige Einladung
Balloon Monkey-Logo

Antwort von Balloon Monkey

Hello John

We are so sorry that DPD has let us down on this occasion with your delivery. Please be assured your order was dispatch on time, and the courier had this out on delivery on the correct day. We responded to your email within 8 minutes and contacted DPD regarding the issue with the delivery driver. As explained on email, we did everything we could to try and get DPD to ask the driver to return, however this was unsuccessful. We have resent a fresh order for you, as well as processing you a full refund and raising this with the managerial team at DPD.

Kind Regards
Chloe

Bewertet mit 5 von 5 Sternen

Customer Service very helpful

Customer Service very helpful as I wanted to ensure both of my orders would be delivered by 1.00 as we needed them for 4.00pm. Both arrived safely before 12.00, thank you

2. Mai 2024
Bewertung ohne vorherige Einladung
Balloon Monkey-Logo

Antwort von Balloon Monkey

Hi Martha

Thanks for leaving us a great review. I'm glad to hear the balloons arrived perfectly on time for your event!

Many Thanks
Chloe

Bewertet mit 5 von 5 Sternen

Excellent customer service

The balloons are really fun and make an excellent gift. Unfortunately, not long after arrival my little one accidentally popped the balloon. I contacted customer services and they sent another balloon, free of charge. My little one was over the moon. Thanks so much again x

2. Mai 2024
Bewertung ohne vorherige Einladung
Balloon Monkey-Logo

Antwort von Balloon Monkey

Hi Joanne

Many Thanks for your lovely review. We know accidents can happen and we will always do everything we can to leave our customers happy! I'm glad you love the balloon!

Many Thanks
Chloe

Bewertet mit 1 von 5 Sternen

Bad Quality.

I'm never usually one to leave a bad review but the Quality of these balloons from this company are absolutely shocking and for the price you expect a high quality baloon. First time using this company for a helium birthday balloon, I've purchased balloons god knows how many times from other companies over the years and I've never ever had a problem were the balloons turn up deflated and saggy. I've always had balloons that stay pumped for over a month before they even start to go saggy but you can tell even the quality is very bad. I'd definitely avoid if your wanting a decent balloon.

30. April 2024
Bewertung ohne vorherige Einladung
Balloon Monkey-Logo

Antwort von Balloon Monkey

Hello Sam

As explained in our email conversation, your order was delivered on time, 14 days ago now. We would not recommend getting helium balloons delivered 15 days before your event in the future as it is highly likely they will not be looking at their best as they would have been the day they arrived. As explained on our website, in our terms & conditions and FAQ's, the balloons should last fully inflated for around 4-6 days. This is the average float time for all helium foil balloons.

Many Thanks
Chloe

Bewertet mit 5 von 5 Sternen

Highly recommended

Good prompt service, arrived exactly when scheduled. Kept up to date with delivery and order progress, would definitely recommend as faultless service from start to delivery

26. April 2024
Bewertung ohne vorherige Einladung
Balloon Monkey-Logo

Antwort von Balloon Monkey

Hi Louise

Thanks for this great review. I'm glad you love the balloons and found the service faultless!

Many Thanks
Chloe

Bewertet mit 5 von 5 Sternen

I have used this company many times and…

I have used this company many times and been very please

20. April 2024
Bewertung ohne vorherige Einladung
Balloon Monkey-Logo

Antwort von Balloon Monkey

Hi Lyn

Thanks for leaving us a lovely 5* review. I am so pleased to hear you will continue to be a loyal customer to Balloon Monkey! We really appreciate it!

Many Thanks
Chloe

Bewertet mit 5 von 5 Sternen

Still inflated after 4 months

Purchased balloons for the 24th November.
Still fully inflated after 4 months.

24. November 2023
Bewertung ohne vorherige Einladung
Balloon Monkey-Logo

Antwort von Balloon Monkey

Hi Robert

Wow! So glad to hear the balloons are lasting well! Thanks for the great review

Best wishes
Chloe

Bewertet mit 5 von 5 Sternen

Amazing service! Highly recommend

Extremely happy with Balloon Monekys service! I live in Australia and my partners in the uk so did this for his birthday as a surprise. Balloons came on time and looked perfect! Plus they are still up 5 days later 😄

27. März 2024
Bewertung ohne vorherige Einladung
Balloon Monkey-Logo

Antwort von Balloon Monkey

Hi Cate

Many Thanks for the 5* review. Glad to hear your partner loved the surprise!

Best wishes
Chloe

Bewertet mit 5 von 5 Sternen

Brilliant Company

The balloon was ordered on Friday afternoon and still arrived, with my nephews age and name on it, by the Sunday morning, the day of his 18th Birthday. I thought it was great value given such an excellent service, inclkuding Sunday delivery.

24. März 2024
Bewertung ohne vorherige Einladung
Balloon Monkey-Logo

Antwort von Balloon Monkey

Thank you for a great 5* review. We are thrilled to be able to offer delivery 7 days a week! I'm glad to hear you are pleased with the service

Many Thanks
Chloe

Bewertet mit 5 von 5 Sternen

I bought two red balloons for my…

I bought two red balloons for my Grandson’s 13 Birthday. The balloons are well packaged, inflated
and beautifully presented. I have purchased a few over the years. Thank you for making Sam’s Birthday memorable. Evert year he climbs in the box, hiding in it
popping out to make us laugh!

13. März 2024
Bewertung ohne vorherige Einladung
Balloon Monkey-Logo

Antwort von Balloon Monkey

Hi Jane

So glad to hear you and your grandson love our balloons (and boxes!) and we are able to make each birthday memorable. Thank you for being a loyal customer to Balloon Monkey!

Many Thanks
Chloe

Bewertet mit 2 von 5 Sternen

Nobody to speak with if you have a problem…

Had a delivery today for mother’s day and box was thrown over the fence by DPD driver and personalised balloon already going down, biggest problem I have is nobody is answering phone and e mail is an automated response…very disappointed

8. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing idea

Amazing idea, sent balloons to my daughter for her new home. Smooth order process, great tracking updates, arrived on date nominated in lovely box & balloons were fantastic. Email response was quick & professional. Very highly recommended, thank you.

7. März 2024
Bewertung ohne vorherige Einladung
Balloon Monkey-Logo

Antwort von Balloon Monkey

Hi Dianne

Thanks for this great 5* review. We really appreciate it!

Many Thanks
Chloe

Bewertet mit 5 von 5 Sternen

Best Balloons I have ever had!

First of all, I have ordered from Balloon Monkey many times and always had excellent service and great balloons but this time they outdid themselves! I ordered a bunch of five balloons for my birthday as a present from my elderly father. They arrived on the day requested, jan 5th, in time for my birthday the next day. They have lasted until today March 4th and have only gone in the bin today as we decided enough was enough and gave up with the “Let’s see how long these balloons last game!” They still had plenty of life left in them. Great selection of balloons. Wouldn’t go anywhere else. Thank you Balloon Monkey!

4. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Beautiful balloon bouquet

Absolutely beautiful bouquet and delivered within 24 hours considering it was a weekend . Very well priced and beautifully packed .Would definately recommend .

23. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Unique balloon designs!

I was looking for new home helium balloons to send to my friend on their moving in day and these guys were the only company that did them (other than card factory but their delivery wasn't quick enough for when I needed it and besides these designs were better) They did a quick, clear delivery with photo evidence to confirm it was there and my friend absolutely loved them!

27. Januar 2024
Bewertung ohne vorherige Einladung

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