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Balance Coffee Bewertungen 345

TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Good service ! I like what they do. Testing, organic, sourcing the best coffee. Coffee smells very fresh when you open it. Tastes lovely very smooth . I like the fact that it’s 100% Arabica coffe... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Balance Coffee offers a refreshing approach to coffee, focusing on quality, health, and sustainability. Their beans are organically sourced and tested to be free from pesticides, mycotoxins, and hea... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have ordered before and the coffee was great. This time however and after extensive research I came with many questions before buying. Source, type detailed ingredients, health benefits etc Marks... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

I replaced my usual espresso with the medium roast Rotate Espresso, but unfortunately it’s nothing like an espresso. For anyone who enjoys strong coffee, this comes across as very weak. I really wante... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kaffeerösterei
  2. Kaffeemaschinenlieferant
  3. Kaffeegeschäft
  4. Kaffeegroßhändler
  5. Reformhaus

Vom Unternehmen geschrieben

At Balance Coffee, we boost your well-being with our healthy, freshly roasted coffee and powerful mushroom elixirs. Our products are 100% natural, toxin-free, and free from mould and pesticides, ensuring a clean and nutritious coffee experience. We source beans from the top 1% of farms globally, supporting ethical and sustainable practices. Our roasting process maximises health benefits, delivering coffee rich in antioxidants and essential nutrients. Discover our range of ground coffee, whole beans, and mushroom elixirs. Our Lion's Mane Mushroom Coffee enhances focus and cognitive function, while our elixirs blend seamlessly into drinks for added health benefits without altering flavour. We’re committed to exceptional customer service, learning from every interaction to serve you better. Experience the difference with Balance Coffee. Shop now and level up your day.

The Balance Promise

Fresh healthy coffee, delivered with zero risk

Get fast, reliable shipping on every order and relax knowing you're covered by our 60-day money-back guarantee. If the coffee doesn’t meet your expectations, we’ll happily replace it or refund you. Your ritual is protected.

Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

345 Bewertungen

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Bewertet mit 5 von 5 Sternen

Balance Coffee offers a refreshing…

Balance Coffee offers a refreshing approach to coffee, focusing on quality, health, and sustainability. Their beans are organically sourced and tested to be free from pesticides, mycotoxins, and heavy metals, which sets them apart from many conventional coffee brands.
The taste is smooth and well-balanced, with a clean finish that reflects the care taken in sourcing and roasting. Beyond flavor, what stands out is the brand’s commitment to transparency and wellness—appealing to those who want their daily coffee without unwanted chemicals.
Overall, the coffee I have tried so far from Balance Coffee is smooth with a lot of texture and clarity. Very happy.

4. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Balance Coffee

Thank you so much for the thoughtful feedback, Mark! We're thrilled you're enjoying the smoothness and clarity of the coffee. It means a lot that our commitment to quality and transparency resonates with you.
We really appreciate your support and cheers to many more great cups ahead! ☕️

Jallyca of Customer Care

Bewertet mit 5 von 5 Sternen

Good service great tasting coffee

Good service !
I like what they do. Testing, organic, sourcing the best coffee.
Coffee smells very fresh when you open it.
Tastes lovely very smooth . I like the fact that it’s 100% Arabica coffee so it contains less caffeine than some commercial blended coffee like I have been using before.
I ordered the Dark fire energy.
It’s very nice, balanced ,rounded no bitterness, the more I drink it the more I like it!

14. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Balance Coffee

Thank you so much for the wonderful words and feedback! We are so happy that you are enjoying our Darkfire Energy coffee! Cheers ☕️


Jallyca of Customer Care

Bewertet mit 5 von 5 Sternen

An excellent responsive service from…

An excellent responsive service from Balance Coffee and an issue with an order was very quickly resolved. Wonderful coffee too!

8. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Balance Coffee

Thank you so much for this lovely review! We're really glad we could resolve the issue quickly for you and getting things right for our customers is always our top priority, Rosaline.

And we're delighted you're enjoying the coffee! That's what it's all about. ☕

Bewertet mit 5 von 5 Sternen

Best of all for me

I have ordered before and the coffee was great. This time however and after extensive research I came with many questions before buying. Source, type detailed ingredients, health benefits etc
Marks response was full and detailed. Turns out balance coffee ticks all my boxes. Over and above all others. Wonderful and highly recommended

31. März 2026
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Antwort von Balance Coffee

Thank you so much for taking the time to share this! We're thrilled that Mark could answer all your questions and help you find exactly what you were looking for.

It's wonderful to hear that Balance Coffee ticks all your boxes as that's exactly what we aim for, Andrew. We put a lot of care into sourcing our ingredients and being transparent about what goes into every cup, so it means the world when customers like you notice and appreciate those details.

Welcome back, and thank you for the fantastic recommendation! ☕

Bewertet mit 5 von 5 Sternen

Great products

Great products, quick delivery and amazing coffee

16. Februar 2026
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Antwort von Balance Coffee

Thank you for your kind words and for sharing your experience, Jorden! Cheers to more coffee!

Bewertet mit 5 von 5 Sternen

Awesome coffee

Coffee is awesome, staff super helpful, accommodating and kind.

23. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Balance Coffee

Thank you so much for the lovely feedback, Stacey! We are really glad you enjoyed the coffee and had a great experience with the team. We appreciate you taking the time to share this and look forward to serving you again soon.

Jallyca of Customer Care

Bewertet mit 5 von 5 Sternen

Delicious coffee

Delicious coffee, above all healthy and pesticide-free. I drink several cups a day and feel great. They say coffee raises blood pressure, but this coffee doesn't raise it at all. I've had my blood pressure checked and everything is normal. I recommend this coffee because it's excellent.

16. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Balance Coffee

Thank you so much for sharing your experience. We are really happy to hear you are enjoying the taste and quality of the coffee and that it makes you feel great throughout the day. It means a lot to us that you appreciate the clean, pesticide free approach as well.

We truly appreciate your recommendation and your support. Cheers ☕😊

Jallyca of Customer Care

Bewertet mit 5 von 5 Sternen

Great taste, amazing quality

At first i thought its a bit expensive, but i never tried specialty coffee before. However, ehen i had my first sip of coffee i was pleasantly surprised with the taste, and to be completely honest, i was wired. Ive never felt such energy from just one cup of cofee before in my life, it really is a change from your average supermarket coffee. 10/10 definetely worth the money.

14. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Balance Coffee

Thank you so much for the amazing feedback, Wojciech. We are really glad you gave specialty coffee a try and even happier to hear you enjoyed the taste and quality. We truly appreciate your support and the 10 out of 10 rating. Enjoy every cup. ☕😊

Jallyca of Customer Care

Bewertet mit 5 von 5 Sternen

Lovely customer service!

It's a personal business, there are real people on the other side talking to you if you have queries. I think this is very important.

10. März 2026
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Antwort von Balance Coffee

Thank you so much for your kind words, Carla. We truly appreciate it. It means a lot to us that you recognise there are real people behind the business doing our best to help whenever you need support. We are always here if you have any questions and we are really grateful for your support. 😊

Jallyca of Customer Care

Bewertet mit 1 von 5 Sternen

Avoid order placed not received

Avoid order placed not received, contacted them and asked to wait longer. Sent emails and tried to call no response. AVOID Service

2. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Balance Coffee

Hi Colin, We have replied to your message and also sent another email, hoping to reach you so we can assist further. Please check your inbox or spam folder and get back to us when you can so we can help resolve this for you. Looking forward to hearing from you.

Jallyca of Customer Care

Bewertet mit 5 von 5 Sternen

This is the best coffee I have ever had…

This is the best coffee I have ever had with none of the nasties. We get the dark fire energy and you can taste all the tasting notes. Freshly roasted within days of delivery to your front door. What really great about this coffee don’t get any jittery feelings you can get with coffee.

6. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Balance Coffee

Thank you so much for the amazing feedback, Miss C! We're thrilled to hear you're enjoying the Dark Fire Energy and that the flavour and freshness are hitting the mark for you.

We really appreciate you taking the time to share your thoughts and for being part of the Balance Coffee community.

Enjoy your next cup! ☕

Jallyca of Customer Care

Bewertet mit 5 von 5 Sternen

The best coffee you can buy!

It was initially the toxic free aspect that was my reason for trying Balance Coffee. Then after trying it well I know there was no going back to any other brands! It just feels clean, has no negative side effects and tastes great. I no longer get that acidic feeling or sometimes the tired and nauseous feeling that coffee used to give me.

Also, having picked up a few batista tips from the Balance emails, I decided to invest in a coffee grinder, so now fully appreciate the added benefit of freshly ground coffee every day, which snells delightful. It's been a pleasure learning more about coffee and discovering Balance Coffee which by my estimates is second to none.

6. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Balance Coffee

Thank you so much for taking the time to share this with us, Marc. It really means a lot. We're delighted to hear that Balance Coffee has been such a positive change for you, both in how it tastes and how it makes you feel.

Your kind words truly mean a lot to the team, and we're so happy to have you as part of the Balance Coffee community. Thanks again for your support! ☕

Jallyca of Customer Care

Bewertet mit 2 von 5 Sternen

Weak and Watery. Not a Real Espresso Alternative

I replaced my usual espresso with the medium roast Rotate Espresso, but unfortunately it’s nothing like an espresso. For anyone who enjoys strong coffee, this comes across as very weak. I really wanted a healthier alternative, but even with a generous amount, it came out tasting like water with just a hint of coffee. It doesn’t give you the same kick that an espresso does.

16. Februar 2026
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Antwort von Balance Coffee

Thank you for sharing your feedback, Anastasia. We’ve reached out via email to assist with your concern and would love to hear from you so we can help find the best solution.

Looking forward to your reply.

Jallyca of Customer Care

Bewertet mit 5 von 5 Sternen

I don't get any side effects

I don't get any side effects, jitters etc. I like the taste and the lions mane is good for me. win win.

27. Februar 2026
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Antwort von Balance Coffee

That sounds like a perfect combo, Christina! Enjoying the taste without any side effects while getting the benefits from lion’s mane is definitely a win win. Thank you for sharing!

Jallyca of Customer Care

Bewertet mit 5 von 5 Sternen

Searching for clean coffee

I've been on the search for clean, healthy, good tasting coffee for a long time. I came across Balance when I was investigating the chemical process of drying and storing coffee. No toxins, no mould, no pesticides. I'm now on my 3rd bag. I love the taste and really enjoy my coffee now. BTW the company are great too, efficient and communicative and always ready to help with any queries. One happy customer.

25. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Balance Coffee

Thank you so much for sharing your experience, Donna. It’s wonderful to hear that you’ve found a coffee that not only tastes great but is also clean and healthy. We’re thrilled that Balance has made your coffee routine so enjoyable and that our team has been able to support you along the way. We really appreciate your kind words and your continued support.

Jallyca of Customer Care

Bewertet mit 5 von 5 Sternen

I JUST LOVE BALANCE!

I JUST LOVE BALANCE!! This coffee is purely FANTASTIC!
I’m currently under investigation for immune deficiency, my energy levels are low, at times my mood is low & I also have nights that I struggle to sleep..
As well as their fantastic coffee that keeps me energised throughout the day their Reishi tincture is also fantastic! Ever since I was gifted a tincture (from Balance) I’ve slept soundly every night that I’ve used..
I can’t fault their service or their products..
Thank you Balance, you truly are a life saver.
L 😘

6. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Balance Coffee

We’re thrilled to hear our coffee and Reishi tincture have been helping you, Laura. It means a lot to us. Really appreciate your support 😊

Jallyca of Customer Care

Bewertet mit 5 von 5 Sternen

Their coffee tastes amazing

Firstly their coffee tastes amazing, delivery is fast and efficient and when you have a query they are super helpful and responsive

4. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Balance Coffee

Thank you so much for your kind words, Heather! We’re thrilled to hear you’re enjoying the coffee and our service. We really appreciate your support!


Jallyca of Customer Care

Bewertet mit 2 von 5 Sternen

Good product quality but poor customer service

Trust the quality is good but I think customer service need to improve.
I received the coffee beans from Royal Mail on 5 Feb, but there is missing delivery for 1 item. I try to use Live chat to contact with the staff at 11:30am, but waiting for 4 hours till 3pm, still no one response. If you make the platform for us to chat with your staff, I cannot believe there is no one reply to the customer.
Finally I got the email reply from the team by the end of 5 Feb. I would expect this can be solved within couple of days but this is not. Till now 13 Feb, I still not received the missing coffee bean, I feel I am really patient to wait as I trust the process. However, I am extremely disappointed and annoyed for such case.
Finally, I got the coffee by today 18 Feb, many thanks to Mark and Jallyca who help me to rearrange the order delivery.

5. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Balance Coffee

Hi Simon, thank you for taking the time to share this, and we are genuinely sorry for the frustration this caused.

You are absolutely right, this is not the level of customer service we aim to provide, and we apologise for the delay in our response. We have now replied to your email and want to reassure you that we are on top of resolving your concern.

We really appreciate your patience and your honest feedback. It helps us improve, and we are committed to doing better moving forward.

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