Awario Bewertungen 

18
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Unternehmensdetails

  1. Business-Development-Beratung
  2. Affiliate-Marketing-Service
  3. Online-Marketing-Unternehmen

Vom Unternehmen geschrieben

Awario is a social media and web monitoring tool. It aims to deliver you data vital to your business, like potential and current customer insights, market overview, and competitor activities audit. Awario collects mentions from social media, news, web, and blogs to analyze sentiment, the share of voice, reach, top brand mentions, top influencers, languages, locations, authors' age, and gender. Boolean search helps to set up complex queries, while a built-in free Leads module simplifies the hunt for prospects who are looking for services/products similar or alternative to the brand. With Awario, you can better and deeper study competitors' marketing strategy, brand's audience, and how to interact with it. With the tool, users can make decisions powered by data and based on unbiased analytical observations.


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

18 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.2

Alle Bewertungen

(18)

11 Bewertungen in den letzten 12 Monaten

Bewertung abgeben

Wir überprüfen Bewertungen

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Awario has been very responsive to my…

Awario has been very responsive to my requests since joining, and do all my changes to tweak my keyword that I target. Dmitriy is very helpful!

6. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Awario

Hi Kevin, thank you for your review! Our support team is happy to help you make the most of the tool.

— The Awario Team

Bewertet mit 5 von 5 Sternen

A new level of social media monitoring

Gone are the days when I had to manually search hashtags keywords every day and store links and text in a messy spreadsheet. With Awario, I can collect all mentions in real time and focus more on engagement and reporting dashboard. Awario has given me countless insights, and it's a tool I've been using daily for over three years. The only downside is that not all social media platforms are supported yet, but I hope the team expands coverage soon.

4. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Awario

Hi Benoît, thank you for the review! We're happy to hear Awario is helping you focus on what really matters in your work.

Rest assured the team is working hard behind the scenes to make more social media platforms work with the tool. We'll let you know once a new source is available.

— The Awario Team

Bewertet mit 5 von 5 Sternen

Great experience with social listening in Awario

Awario us a rare fond - on once Hand, it's a powerful social listening tool with solid dashboards, features, and reports, and on the other, it's surprisingly affordable. The interface is very easy to navigate and full of useful insights. The leads module is my favorite (especially after getting help from the awesome support team with the setup), as it uncovers lead opportunities across all my target social networks. I hope Awario continues to gro and adds more platforms to monitor.

3. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Awario

Thank you for your review!

We’re glad you’ve had a great experience with Awario and that our support team was helpful. We appreciate your feedback and hope to keep improving and expanding the platform for all users.

— The Awario Team

Bewertet mit 5 von 5 Sternen

Great tool

I have been using it for years.

I find it very good, especially if you have a range of stuff you want to track.

17. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Awario

Thank you for your review! We’re glad you’ve found Awario useful over the years.

— The Awario Team

Bewertet mit 5 von 5 Sternen

Awarios main strenghts

One of Awario’s main strengths is its excellent value for money, as it is a very affordable social listening platform compared to many other tools on the market that offer similar or even more limited features. This makes it an especially attractive option for small and mid-sized companies, as well as for teams looking to optimize their budget without sacrificing performance.

Another very positive aspect is that Awario stands out for its amazing customer support: the service provided by the key account managers is professional, proactive, and genuinely attentive, with a level of dedication that goes far beyond what is usually expected. They are not only fast and effective in their responses, but also provide practical solutions, demonstrating a deep understanding of both the platform and client needs. In my experience, this level of support is among the best I have seen in similar tools and clearly sets Awario apart from many of its competitors.

1. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Awario

Thank you for your detailed review!

We’re glad to hear you find Awario a great value and that our customer support has made a positive difference. We’ll let our team know about your feedback—they’ll be very happy to hear it!

— The Awario Team

Bewertet mit 5 von 5 Sternen

A platform that delivers

From onboarding to implementation, the Awario team were highly responsive and supportive. They provided assistance in creating alerts to ensure all relevant social media mentions would be captured.

I am a current customer for the past 1.5 years and would happily recommend Awario.

15. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Awario

Thank you for your review!

We’re happy our team has been helpful, and we really appreciate your trust and recommendation over the past 1.5 years.

— The Awario Team

Bewertet mit 5 von 5 Sternen

Awario's search result is phenomenal

Awario's search result is phenomenal. This is not a hype but pure truth! It's a powerful tool for social listening, reputation management and sceuring social selling opportunities across multiple social platforms.

A very great part of this product is the incredible support team they have to ensure clients get fantastic results.

I highly recommend it !

15. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Awario

Thank you for your review!

We’re delighted to hear Awario is helping with your social listening and social selling. We’ll be sure to pass along a big thanks to our support team for making your experience even better.

— The Awario Team

Bewertet mit 1 von 5 Sternen

Terrible support

Haven’t faced ruder support yet. This could be a good platform if the team were at least a bit client-focused.

15. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Awario

Thank you for your feedback, Valeriia. We’re sorry to hear that this interaction left you with a negative impression.

In this case, the request was to change the publication date of a web mention. During the conversation, our team explained that although we did make this adjustment for you once as a courtesy, we're unable to support changing the publication date of collected mentions on an ongoing basis, as it requires manual developer work.

Our system captures the date based on what the webpage displays in its metadata, and manual overrides aren’t part of the normal workflow. While we understand this may be frustrating, we do our best to be transparent about what the system can and cannot support.

If there’s anything else we can help with, just reach out, and we’d be happy to assist. We appreciate the time you spent using our platform and wish you the best with your future tools.

— The Awario Team

Bewertet mit 5 von 5 Sternen

I came across Awario in a blog I follow…

I came across Awario in a blog I follow that recommended it as an affordable social media monitoring tool. I decided to try it out and quickly moved to a subscription. You don't need a lot of time or experience to start creating alerts - everything is intuitive, and the filters make it easy to find the most relavent mentions fast.

The sentiment analysis feature is also very helpful, especially for spotting negitive mentions during sudden spikes and reacting quickly.

1. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Awario

Thank you for your review!

We’re glad you found Awario easy to use and intuitive, and that it’s helping you stay on top of social media mentions. It’s great to hear it’s making your monitoring faster and more effective.

— The Awario Team

Bewertet mit 5 von 5 Sternen

Social listening reports in different languages

I work at a digital marketing agency and manage the social media analytics department. Since we handle projects worldwide, having reports in multiple languages was essential. Awario is perfect for this - it offers multilingual support for both monitoring and reporting. Another great feature is its ability to find influencers in any niche, which is crucial for clients who focus on brand reputation through influencer marketing. It also includes many other useful tools like topic clouds, Boolean search, sentiment analysis, and more. Support is quick and responsive.

12. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Awario

Thank you for your review!

We’re glad Awario has been useful for your work and that you’ve had a positive experience with our platform and support team.

— The Awario Team

Bewertet mit 5 von 5 Sternen

A great to monitor social media mentions.

It was very easy to create m'y first alert in awario, and I was impressed by how many brand mentions I'd been missing. The tool has been extremely helpful for generating more leads from social media. I also appreciate the clean, well-organized dashboard - it's not cluttered, so it's genuinely pleasant and convenient to work in.

1. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Awario

Thank you for your feedback!

We’re happy to hear Awario was easy to set up and helped you discover more brand mentions and generate leads. It’s great to know you’re enjoying the tool.

— The Awario Team

Bewertet mit 5 von 5 Sternen

A great and affordable tool for…


A great and affordable tool for brandmonitoring

11. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Awario

Thank you for your kind feedback!

We’re glad to hear you find Awario both affordable and useful for brand monitoring. If you ever have questions or need help getting even more value from the tool, our team is always here to help.

— The Awario Team

Bewertet mit 1 von 5 Sternen

This company took £348 charge for…

This company took £348 charge for subscription without giving advance notice and refused to refund when contacted. Both these actions are illegal under UK consumer law where suppliers must give advance notice of subscription and allow refund in 14 day cooling off period. avoid this company at all costs! Edit: they repaid money, the issue was should not be taken without advance notice under UK law, especially as the amount was large.

27. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Awario

We’re sorry to hear about your experience.

All Awario subscriptions are clearly presented as recurring at checkout, including pricing and renewal terms, and customers must agree to these before purchasing. Our payment processor also sends an advance email notification before each renewal, giving customers the opportunity to cancel if they wish.

That said, we’re always happy to review cases individually. If you believe there was a mistake or you didn’t receive a notification email, please contact our support team so we can look into this for you.

— The Awario Team

Bewertet mit 5 von 5 Sternen

Find Public New Business Opportunities

Awario is a great simple solution for social listening projects. In my case I have used it to listen to specific topics and to be able to make creative proposals based on the language of the people. Another very useful way that I found was to be able to find new clients and public bids that I would not have been able to discover without the tool.

26. Januar 2022
Bewertung ohne vorherige Einladung
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Antwort von Awario

Hi Juan, many thanks for your review! It's a great value for us that helps us improve!

Bewertet mit 1 von 5 Sternen

No Refund, No Notice Your Card is Saved On Their Platform

I pitched Awario to a company in Nigeria for them to use for their services. Due to forex restrictions they could not make payment for the service from their account and i opted to help them with the payment using my card. Payment was made for 5 -months, and my team put them through Awario and how to use.

This engagement with the agency was discontinued shortly after, i got a shocking email today that my card had been charged $1345 on Awario, i was terrified as I never opted for my card to be saved on Awario, and i did not see any place to cancel it on the dashboard after the payment.

I immediately contacted your team to notify them of this development and to process a refund only to be told it was not possible. $1345 is a lot of money for a service i do not use or intend to use for now.

I am being told that they do not offer refund even though we never used the product more than 1 month and we paid for 5 months, now i am going to lose over $1000 for a product i do not use?

20. Juni 2021
Bewertung ohne vorherige Einladung
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Antwort von Awario

Dear Tobi, we are sorry for this case, however, our policy clearly defines all the service terms, payment and refund conditions. You could have contacted us any time to cancel the subscription
Possibly, you could discuss the solution with the client company you gave your personal card to.

Bewertet mit 1 von 5 Sternen

Misleading claims

This listening tool isn't able to monitor mentions on Facebook or Instagram. The website is very misleading as it states that it can - refunds are not provided once this has been realised.

10. Dezember 2020
Bewertung ohne vorherige Einladung
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Antwort von Awario

Hi Laura,
We are currently being reviewed by Facebook's team, meaning that we can't collect anything from Facebook and Instagram. The integration might be restored in the future, however, the monitoring is limited to posts on whitelisted business pages only — personal profiles, comments, groups, and stories will not be available to monitoring. This is a universal policy enforced directly by Facebook, thus it affects every social listening solution out there.

As for refunds, please check our terms and privacy policy https://awario.com/terms-and-privacy/. Refunds are the subject of special conditions.

Bewertet mit 1 von 5 Sternen

Nearly useless for professional use.

The trial period had me believe that I would be able to compare more than two competitors to my brand but according to support that functionality is months away. Adding to that is that the seemingly generous quota of 150 k mentions gets gobbled up by related keywords. So instead of using Brand Name + at least one of these keywords it lumps all of them together. Which also makes the feed INCREDIBLY MUDDY.

And the final nail in the coffin is that they do not offer refunds, that's just incredibly poor service (and a tell tale sign of the quality of the product). I heartily recommend Mention instead, even their trial period is better than Awarios, so called, pro plan.

12. Mai 2020
Bewertung ohne vorherige Einladung
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Antwort von Awario

Hi Emil,
with the Pro plan, you can compare up to 15 alerts. Our customer success team can help you to set up alerts correctly to make your search results more accurate within the defined quota.

As for refunds, please check our terms and privacy policy https://awario.com/terms-and-privacy/.

So funktioniert Trustpilot

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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