Avail  Bewertungen 396

Antwort von Avail

22. Okt. 2025

Hi Paula,

Thank you for your feedback! We’re glad to hear you find our platform a helpful resource for renting apartments. We strive to make the renting process as smooth and easy as possible, and your support means a lot to us.

If there's ever anything we can do to help make your experience better, please don't hesitate to reach out. Thanks again!

Antwort von Avail

22. Okt. 2025

Hi Alesia,

Thank you for taking the time to share such kind feedback! We’re so glad to know our quick responses and personal touch made a difference. Please feel free to reach out anytime. Our team is here and happy to help!

Antwort von Avail

10. Okt. 2025

Hey Alan,

Thank you for your feedback! We’re glad to hear that our understanding of the rental market shines through in your experience. At Avail, we’re dedicated to creating tools and resources that truly support independent landlords and tenants, and it’s great to know that effort stands out.

We appreciate you taking the time to share your thoughts and for being part of the Avail community!

Antwort von Avail

22. Okt. 2025

Hi Adam,

We’re very sorry for the confusion and frustration this situation caused. It looks like your account issue was the result of an internal error during the verification review process, and we’re glad to see it’s since been resolved and your listing has been approved.

We truly appreciate your patience and understanding while our team worked to correct the mistake. If you have any further questions or need help managing your account, please don’t hesitate to reach out to us at support@avail.co.

Antwort von Avail

10. Okt. 2025

Hey Ted,

Thanks so much for your review! We’re happy to hear you’ve had a great experience with our communication. Clear and helpful support is something we always aim for, and it’s great to know that came through!

Please don't hesitate to reach out if you need anything moving forward!

Antwort von Avail

9. Okt. 2025

Hi Stewart,

Thanks so much for your kind words! We’re so glad to hear our team has been helpful. Making the rental process easier for landlords and tenants is what we aim for every day, and it’s great to know it’s working.

We truly appreciate you taking the time to share your experience and look forward to continuing to support you whenever you need us!

Antwort von Avail

8. Okt. 2025

Hey Jeffery,

Thank you for letting us know about your experience. We completely understand your concern about the information requested when posting a listing. At Avail, keeping our community safe and creating trustworthy rental experiences are really important to us.

That’s why all users, both landlords and tenants, go through an identity verification process. For landlords, this step is prompted when publishing a listing to help confirm authenticity and vet potential renters, preventing fraudulent activity on both sides.

We know it can feel like an extra step, but it’s one that helps make sure everyone using Avail can rent and list with confidence. Thank you again, for taking the time to share your feedback!

Antwort von Avail

7. Okt. 2025

Hi Tom,

Thank you for sharing your feedback! We’re so glad to hear that you’ve had a positive experience with our Customer Service team. Providing responsive, helpful support is a top priority for us, and it’s wonderful to know that our efforts are making a difference.

We appreciate you taking the time to share your experience and for being part of the Avail community!

Antwort von Avail

7. Okt. 2025

Hey Chris,

Thank you for sharing such detailed feedback. We’re glad to hear Avail has been helpful for posting listings, but we’re truly sorry for the frustration caused by the session timeouts and collaboration challenges you’ve experienced. We completely understand how disruptive it can be to lose progress, especially when working with others on the same property.

I’ve shared your comments with our development team so they can review session timing and look for ways to make editing and collaboration smoother. Feedback like yours helps us focus on improvements that make Avail easier and more reliable for every landlord.

Thank you again for taking the time to share your experience and help us make Avail better.

Antwort von Avail

2. Okt. 2025

Hi Marc,

Thank you so much for taking the time to leave such a detailed and honest review. We truly appreciate you highlighting these important end-user experience points, and we completely agree that property management software should simplify processes for both landlords and applicants.

You’ve touched on a key area for improvement: the applicant dashboard. The good news is we’re actively prioritizing updates to introduce more detailed application statuses, providing a clearer picture of where potential tenants are in the process, including updates on requested screening reports (pending, incomplete, completed). This is a top focus for our product team.

We understand that mandatory account creation can feel frustrating. The purpose of requiring an account is to create a reusable Applicant Renter Profile, helping applicants avoid re-entering personal and historical application details for future properties. Once an applicant has applied to one property or completed their Renter Profile, they can easily share their completed application and screening reports with other landlords—even those not using Avail. We recognize that having to re-login to share a report they’ve already paid for can feel cumbersome, and we are actively working to streamline this process while making the initial sign-up flow more intuitive and user-friendly.

Your feedback is invaluable, as it reinforces that our work on the landlord side must be matched by an effortless, transparent, and respectful experience for tenants. Thank you again for helping us get this right. We are dedicated to making Avail the best platform for everyone involved in the rental process.

Antwort von Avail

30. Sept. 2025

Hey David,

Thank you for sharing your feedback! We’re thrilled to hear that you appreciate the transparency our platform provides in tracking tenant rent payments. Making it easy for landlords to stay informed and feel confident about the process is exactly what we aim for. Your experience motivates us to keep improving and providing a seamless experience for both landlords and tenants.

Antwort von Avail

30. Sept. 2025

Hi Alan,

Thank you for sharing your feedback! We’re glad to hear that once you connected with our team, you received helpful support. We understand that sometimes reaching the right person can be tricky, and we appreciate your patience. Your experience helps us continue improving, and we’re here to make every interaction as smooth as possible.

Antwort von Avail

24. Sept. 2025

Hey Bryan,

Thank you for sharing your experience with us. We understand how important it is to receive a steady flow of inquiries, and we’re sorry to hear that you’ve only received two so far. The number of leads can depend on several factors, such as market demand in your area, listing details, and seasonality.

Our team would be happy to review your listing with you and provide suggestions that may help increase visibility and attract more prospective tenants. Please don’t hesitate to reach out so we can work together to improve your results. We're here to help by phone Monday through Friday from 8 a.m. to 6:30 p.m. CST at 312-292-9347, and email support is available at support@avail.co.

We truly appreciate your feedback, as it helps us continue refining our platform to better serve the Avail community.

Antwort von Avail

22. Sept. 2025

Hi Debra,

Thank you for your fantastic feedback! We are so pleased to hear that our customer service team was able to provide a helpful and efficient experience for you.

Our goal is to ensure every user feels supported and has their questions answered completely, and your review confirms that our team is achieving that. We truly appreciate you taking the time to share your positive experience!

Antwort von Avail

22. Sept. 2025

Hey Othman,

Thank you for your wonderful review! We’re so glad to hear that you find our website easy to use and efficient.

Our goal is to make property management simpler and more accessible for everyone, and it’s great to know that both landlords and tenants are finding what they need. Your kind words inspire our team to keep improving, and we truly appreciate you taking the time to share your positive experience!

Antwort von Avail

22. Sept. 2025

Hi William,

We’re truly sorry to hear about the frustration you’ve experienced, and completely understand how upsetting it must feel to be left waiting for a response. Please know that we value every user and your messages are important to us.

We’d love the chance to make this right—please reach out to us directly, Monday through Friday from 8 a.m. to 6:30 p.m. CST at 312-292-9347, and our team will work with you to resolve any issues.

Antwort von Avail

22. Sept. 2025

Hey WelMar,

Thank you so much for sharing your experience! We’re thrilled to hear that Avail has met your expectations and that you haven’t had any issues. It’s wonderful to know that our platform is helping make property management easier for you, and your feedback motivates our team to continue delivering reliable, high-quality service.

If you ever need any support or have ideas to improve your experience, we’re always here for you!

Antwort von Avail

22. Sept. 2025

Hey Pamela,

Thanks for taking a moment to tell us about your experience! We’re delighted that you see the value in the Avail platform and that our customer service improvements over the past months have made a positive impact. We know that occasional technical errors can be frustrating, and your feedback helps us focus on the areas that matter most. It’s wonderful to hear that you’re enjoying the convenience of having a full-service, one-stop management solution, and we look forward to continuing to provide you with reliable tools and support.

Antwort von Avail

22. Sept. 2025

Hi Elaine,

Thank you for sharing your experience with us. We completely understand how frustrating delays in the review process can feel, especially when managing a property involves more than one person. Our review process is in place to help protect both landlords and tenants, but we recognize that the timing can sometimes create challenges. We truly apologize for any inconvenience this caused, and for the advice to restart the publishing process, which unfortunately wasn’t the right direction.

We’re actively exploring ways to make this step smoother and faster for our users. Your feedback helps us identify where improvements are most needed, and we’re grateful you took the time to share it with us.

Antwort von Avail

18. Sept. 2025

Hey Lori,

Thank you for sharing your journey with us! We're delighted to know that using Avail helped you find the right tenants more quickly and easily. It's incredibly rewarding to hear that our goal of making the rental process smoother and more effective is truly making a difference for you. We appreciate your trusting Avail and look forward to continuing to be a part of your success!